28 Reviews
Traveller Rating
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Excellent9
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Very Good14
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Good4
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 2 months ago
Arrived there about 4am and were gasping for a drink as there was nowhere to grab one at the airport. Reception pointed us towrads a vending machine near the entrance for bottles of water and cans of pop. (Just have a bit of change ready.)
The room was clean, plenty of storage space under the beds for cases and a decent sized bathroom too. Four single beds pushed together to make two doubles(Mum & dad, 2 kids aged 8 & 10. Maids pop in daily to make the beds & sweep around. If you want clean towels then drop them on the floor or they won't be replaced.
The food was ok, not fantastic though. If you're adventurous and don't mind trying a bit of everything you should be ok.Theres always rice, pasta, salad and chips available together with the hot meals. The kids struggled a bit though, there wasn't much that appealed to them and it wasn't just our kids that felt that way, spoke to a couple of families that said the same. And vegetarians beware - theres meat in the vegetable soup, in the tomato sauce for pasta and in all the rice and pasta salads. Given that the main meals are all meat based too you'll be a bit restricted!
There are steps around the complex and down to the beach but these were expected. The walk down into portinatx town is fine but it's uphill on the way back. Theres a short cut back into the complex from the road (if you can get your leg over a wall!) which makes it a bit more bearable. Hard work if you've got a pushchair but not impossible. Portinatx town is small but has shops, bars & restaurants and two great beaches. If theres been any unsettled weather then you can expect seaweed and jellyfish washing in - my two kids were both stung within seconds of each other about 4 days after a storm and they were only wading waist deep. The lifeguard was with us in minutes and treated both of them. Pretty nasty experience!!
The hotel staff were ok - the guys in the restaurant worked hard clearing tables and left you in peace. Bar staff could be ignorant when they wanted and my advice is don't be polite and wait your turn as you'll be there all night! Get your order in when you can. Receptionists were always helpful with local info. But it's the entertainment staff which impressed me. They never stopped with a full program of stuff to do including taking the kids off your hands for hours on end. Bliss! And the evenings were the best I've ever experienced in a hotel. After a mini-disco and bingo there was always a production on stage with singing, dancing, costumes...the works. Cracking entertainment, very professional.
Aside from the repetitive (and meaty!) food I would definitely visit again.
The room was clean, plenty of storage space under the beds for cases and a decent sized bathroom too. Four single beds pushed together to make two doubles(Mum & dad, 2 kids aged 8 & 10. Maids pop in daily to make the beds & sweep around. If you want clean towels then drop them on the floor or they won't be replaced.
The food was ok, not fantastic though. If you're adventurous and don't mind trying a bit of everything you should be ok.Theres always rice, pasta, salad and chips available together with the hot meals. The kids struggled a bit though, there wasn't much that appealed to them and it wasn't just our kids that felt that way, spoke to a couple of families that said the same. And vegetarians beware - theres meat in the vegetable soup, in the tomato sauce for pasta and in all the rice and pasta salads. Given that the main meals are all meat based too you'll be a bit restricted!
There are steps around the complex and down to the beach but these were expected. The walk down into portinatx town is fine but it's uphill on the way back. Theres a short cut back into the complex from the road (if you can get your leg over a wall!) which makes it a bit more bearable. Hard work if you've got a pushchair but not impossible. Portinatx town is small but has shops, bars & restaurants and two great beaches. If theres been any unsettled weather then you can expect seaweed and jellyfish washing in - my two kids were both stung within seconds of each other about 4 days after a storm and they were only wading waist deep. The lifeguard was with us in minutes and treated both of them. Pretty nasty experience!!
The hotel staff were ok - the guys in the restaurant worked hard clearing tables and left you in peace. Bar staff could be ignorant when they wanted and my advice is don't be polite and wait your turn as you'll be there all night! Get your order in when you can. Receptionists were always helpful with local info. But it's the entertainment staff which impressed me. They never stopped with a full program of stuff to do including taking the kids off your hands for hours on end. Bliss! And the evenings were the best I've ever experienced in a hotel. After a mini-disco and bingo there was always a production on stage with singing, dancing, costumes...the works. Cracking entertainment, very professional.
Aside from the repetitive (and meaty!) food I would definitely visit again.
Travel operator: Thomas Cook
Recommended
18 years 2 months ago
We had only been to 4* AI before, so were a little apprehensive about 3*. However this Hotel is certainly as good as any 4* we have visited!
For lunch and dinner there was always a good choice of food; roast lamb, roast beef, chicken portions, chops, steaks, a variety of fish (cooked in front of you on different nights) a pasta dish and paella every night as well as a huge selection of salads and beautifully cooked vegetables - and that's just what I can remember!
Somebody previously has complained about the breakfast - well it must have improved dramatically! I complimented the Chef on the best scrambled egg I have every tasted! There was also breakfast served on the terrace from 10.15, and snacks i.e. burgers, toasties from 12a.m.if required.
The room was cleaned every day, with fresh towels if you needed them.
The entertainment was fantastic (and as I am involved in a small way in the entertainment business, I tend to be very critical) the animation team worked so hard and were very talented, the costumes were really good also. I cannot praise this hotel enough!
For lunch and dinner there was always a good choice of food; roast lamb, roast beef, chicken portions, chops, steaks, a variety of fish (cooked in front of you on different nights) a pasta dish and paella every night as well as a huge selection of salads and beautifully cooked vegetables - and that's just what I can remember!
Somebody previously has complained about the breakfast - well it must have improved dramatically! I complimented the Chef on the best scrambled egg I have every tasted! There was also breakfast served on the terrace from 10.15, and snacks i.e. burgers, toasties from 12a.m.if required.
The room was cleaned every day, with fresh towels if you needed them.
The entertainment was fantastic (and as I am involved in a small way in the entertainment business, I tend to be very critical) the animation team worked so hard and were very talented, the costumes were really good also. I cannot praise this hotel enough!
Travel operator: Direct Holidays
Recommended
18 years 5 months ago
This hotel is very basic, with 1 main bar and small beach bar, only 1 restaurant and 1 small snack area. Coffee lovers beware, only decent coffee is behind the bar and you have to grovel for it.
The swimming pool although clean and well maintained is not very big and poolside loungers are for very early birds only. Majority of staff are friendly especially the younger ones.
The food is of good quality, but if staying for 2 weeks a little repetitive. Catering for children is mainly fries, hamburgers and sausages none of which tasted like home varieties, which was off putting to my children (11 + 13).
Entertainment is excellent for children under 10 with a really good animation team, but there is nothing at all for. older children. Adult entertainment is very limited.
The swimming pool although clean and well maintained is not very big and poolside loungers are for very early birds only. Majority of staff are friendly especially the younger ones.
The food is of good quality, but if staying for 2 weeks a little repetitive. Catering for children is mainly fries, hamburgers and sausages none of which tasted like home varieties, which was off putting to my children (11 + 13).
Entertainment is excellent for children under 10 with a really good animation team, but there is nothing at all for. older children. Adult entertainment is very limited.
Travel operator: my travel
18 years 6 months ago
This has been our 2nd stay in 2 years at this brilliant hotel. The entertainment is fantastic day and night but there aren't that many activities for teenagers.
The rooms are lovely and clean and have a ceiling fan which is useful.
The snack bar is good as it is great way to get some dinner without having to go in the restuarant. But there isn't much food that would appeal to children at meal times in the resturant and once again if you dont get in early you have to fight for a clean table.
Overall this is fun lively hotel where you can try out lots of new activities and we absoloutley loved this hotel despite the downside of it being so busy.
The rooms are lovely and clean and have a ceiling fan which is useful.
The snack bar is good as it is great way to get some dinner without having to go in the restuarant. But there isn't much food that would appeal to children at meal times in the resturant and once again if you dont get in early you have to fight for a clean table.
Overall this is fun lively hotel where you can try out lots of new activities and we absoloutley loved this hotel despite the downside of it being so busy.
Travel operator: Thomas cook
Recommended
19 years 1 month ago
Wonderful views, up a hill a few hundred metres out of the main resort, but not a problem. Very relaxing, quiet holiday, hotel was clean and well cared for, including the grounds.
The food was nice, similar to many buffets we have had before, lots of variety and snacks available all day which was good if you didn't want to bother going into the restaurant at lunch. Free ice cream - good for kids. A real international feel... lots of different nationalities.
Entertainment was excellent! Staff very professional and take special note of the children. Mini disco starts at 8.45pm. Then the main entertainment at 10pm. Portinatx quite a way from the other resorts in Ibiza, so would recommend getting the bus to Ibiza Town at least once in the holiday, although taxi's are quite cheap the roads are VERY windy as the resort is over some hills so beware for hilarious driving!
DO visit the caves in Puerto San Miguel, and take a walk to the far end of Portinatx toward the lighthouse. Beach was perfect for young children as the sea goes out for ages just gently shelving and there are three or so to choose from.
If you fancy eating/drinking/chilling out the ONLY cool place to go is ZULU LOUNGE on the beach front of S'arenal Petit beach.
The food was nice, similar to many buffets we have had before, lots of variety and snacks available all day which was good if you didn't want to bother going into the restaurant at lunch. Free ice cream - good for kids. A real international feel... lots of different nationalities.
Entertainment was excellent! Staff very professional and take special note of the children. Mini disco starts at 8.45pm. Then the main entertainment at 10pm. Portinatx quite a way from the other resorts in Ibiza, so would recommend getting the bus to Ibiza Town at least once in the holiday, although taxi's are quite cheap the roads are VERY windy as the resort is over some hills so beware for hilarious driving!
DO visit the caves in Puerto San Miguel, and take a walk to the far end of Portinatx toward the lighthouse. Beach was perfect for young children as the sea goes out for ages just gently shelving and there are three or so to choose from.
If you fancy eating/drinking/chilling out the ONLY cool place to go is ZULU LOUNGE on the beach front of S'arenal Petit beach.
Travel operator: independant
Recommended
19 years 5 months ago
It was our first holiday abroad as a family and it was fabulous.
The hotel was spotlessly clean we the rooms where quite small byt we were never in it only to sleep the only thing missing was a fridge o and air conditioning would have been nice too.
The food was nice but got a bit repetative in the snack bar.
The staff were brilliant especially the amination team it is the longest game of bingo in the world tho with numbers called out in every language possible.
We had a fantastic week and wouldnt hesitate to go back again, but one word of warning be up early to get a sunbed round the pool.
The hotel was spotlessly clean we the rooms where quite small byt we were never in it only to sleep the only thing missing was a fridge o and air conditioning would have been nice too.
The food was nice but got a bit repetative in the snack bar.
The staff were brilliant especially the amination team it is the longest game of bingo in the world tho with numbers called out in every language possible.
We had a fantastic week and wouldnt hesitate to go back again, but one word of warning be up early to get a sunbed round the pool.
Travel operator: holiday direct
Recommended
20 years 1 month ago
Hotel was beautifully kept and maintained. The gardens were lovely. The pictures in the brochure do not do this hotel justice! Beware tho, many steps to the beach!
Swimming pool area was small but clean and tidy, the pool was rather cold though.
Rooms were basic but very clean and the ceiling fan came in very handy.
Lots of activities during the day and evening if you wish to join in. Entertainment staff were fantastic.
We would go back again.
Swimming pool area was small but clean and tidy, the pool was rather cold though.
Rooms were basic but very clean and the ceiling fan came in very handy.
Lots of activities during the day and evening if you wish to join in. Entertainment staff were fantastic.
We would go back again.
Travel operator: Thomas Cook
Recommended
21 years 3 months ago
This was a very good holiday. The entertainment was brill, the staff at the bar were lovely, the cleaners where a bit rude,the food was ok. I wouldn't rave about it.
The location was a bit out of the way, but all in all it was a nice break, if all you want is a nice quiet week with sun sea and sand then this is it!
The location was a bit out of the way, but all in all it was a nice break, if all you want is a nice quiet week with sun sea and sand then this is it!
Travel operator: Thomas Cook
Recommended
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