Couldnt fault this hotel on the cleanliness, the main issue is the staff. They were unhelpful and very rude. Maids helped themselves to whatever they liked from your room and when reported at reception they didnt care. One of my friends shoes went missing from the room, we reported this to reception and were charged 5 euros to get it back. The hotel staff also walked in and out of your room when they liked, there was 9 Girls in our party and they burst into the room without warning on several occasions. The rooms keys were also given out to anyone who asked for it. During our stay one of the room doors didnt close properly and eventually the handle came off the door, this was reported to reception again and they told us this would be fixed, we came back to the hotel a few hours later and the door was still the same, we complained about this again as we did not want to leave anything of value in a room where the door didnt close, after about an hour we returned to the room to find a new handle on the door but no lock, again we went to reception and were told that we had to pay 40 euros for the curtain pole or the lock wasnt getting put on the door. The curtain rail had been broken from the day we arrived as we noticed this when trying to close the curtains, in the end we took everything out of this room and put it in one of the other rooms.There was also no light in the bathroom from the day we arrived till the day we left and very rarely had hot water. We were also charged 60 euros for 1 weeks air conditioning and were told off another guest at the hotel that they had paid just 70 euros for 2 weeks. When questioned the staff were very aggresive and would shout in spanish which we found very intimidating, later we found out they could speak very well english and only said they couldnt understand when you had a complaint or problem. Being a travel agent myself i will never send anyone to stay here and urge anyone thinking about it not to.