126 Reviews
Traveller Rating
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Excellent43
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Very Good61
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Good16
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food was awful not a lot to choose from.
If you do go as a couple and your room is above the children pool you would be better off if you ask at reception to move you, this is because it gets extremely noisy and busy with screaming kids which is only to be expected. Our room was about 15 metres from the kids pool we asked to be moved and was told on several occasions that they would sort it for us but they never. Two couples checked in and checked out straight away during our stay.
On our second night we saw vermin around the childrens pool and took photo's, when we reported it next morning the rep passed on our sightings to the manager who said they didn't have rats in their hotel, only rabbits. It's the first time I have seen rabbits with 6 inch tails. The photgraphs of the rats are now with our tour operator who are investigating.
The drinks in the hotel are very expensive compared to the bars further into the resort which is quite a trek every day and every night. Ladies please take my advice and take very very very comfortable shoes.
The bus stops right outside the hotel on the hour be there early as everyone from the hotel uses it and 9 times out of ten the bus if full.
Use the supermarket across the beach it's cheap don't use the one opposite the hotel as it is very expensive.
I'm sorry that I can't say anything positive about the hotel but don't take my word for it try it as not everyone's opinions are the same.
I have stayed in better 3* hotels, compared to this 4* they were 6*
Travel operator: Airtours
I have to say, although the Hotel is very comfortable and extremely well kept, I hated it.
I wasn't prepared for the size of the place. It felt at night round the pool like you were in a airport hanger rather than a hotel, absolutely enormous.
If you go down to the pool at 7am to find a bed and unbrella, you will be disappointed, as nearly all beds and certainly all umbrella's have gone. I even saw people coming down at this time and just pinching beds and umbrella's from other people who had already set their stall out for the day, they just didn't care.
Our hotel room was underneath one of the sunbathing areas, so every morning from about 5.30! people were scraping beds and brollies around the floor. ALL the sunbeds are RIGHT next to each other, and I mean literally, there is no space whatsoever between your sunbed and someone lying next to you who you don't even know. Abolutely awful.
Also from 10.30am in the morning and then again in the afternoon, you were literally deafened by the reps on the microphone. I also heard other holiday makers complaining of this saying it had been too loud during the day.
The shows at night were very samey, just the Airtours Reps dancing to different songs each night.
Port Du Torrent on the other hand is beautiful. There is a beach right next to the hotel and a beach hut there that serves food till 10pm at night and the seafood and other dishes we tried were out of this world.
Also if you go across the beach to the other side, there is also another restaurant which is equally as good, that even serves an Indian curry, which was fantastic.
All in all the children loved it, but if my youngest kept walking off, which he was wont to do it took us about half an hour to find him as the place is so big.
Would never go back to this hotel again, it just didn't feel right for me and as I said I hated it for the reasons given above. However, love Ibiza and usually go to the Palm Beach Club at Playa d'en Bossa, where we will be returning next year!
Travel operator: Direct Holidays
1.activites are great football/tennis/pool.
2.self cater apt nice,good size balcony
3.staff both spanish,airtours good
downsides.if you like getting up early for your sunbed youll love it.entertainment not the best you might get one or two good acts.half board food is in my opinion not great.could do with more plugs in room.location out on its own.also next door in sister hotel they get free sunbed covers,and water on tap.would go back again but cant be bothered getting up early.it is not four stars as in what four stars mean to you an me,but still had a graet holiday...
Travel operator: direct holiday
We all enjoyed the food, you would have to be extremely picky about your food not to find something you liked from the huge variety on offer. Ok not everything was Birds Eye or Heinz but if that is what you want stay in Britain!
Yes, the prices are slightly higher than those in the supermarkets, but if you want top class accomodation you have to be prepared to pay for it.
Looking forward to a return visit!
Travel operator: Direct Holidays
There was a lot of activities on for kids during the day the pool is great it has a small/ medium and large sections it is a very good.
The cleaners are working 24hrs a day.
It is a great hotel
Travel operator: airtours
The entertainment is great for both children and adults.
The staff are very helpful in the dining area, and the entertainment staff give time to speak to the kids.
The food is top class. There are 4 large buffet style tables and at the back, a kitchen area where you can see your food being cooked in front of your eyes, the selection is different everyday.
Travel operator: airtours
First time in Ibiza hotel was fab the entertainment team were fantastic loved Nark n Mickey singing on stage Sue was also fab.
Pool big enough for everyone.
The hotel staff are very friendly used to spend our nights in the hotel bar downstairs where a bloke called Pete runs it who
Travel operator: airtours
Travel operator: My travel
Travel operator: My Travel
At times I was worried for my children
Travel operator: Airtours
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