126 Reviews
Traveller Rating
-
Excellent43
-
Very Good61
-
Good16
-
Average5
-
Poor1
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Travel operator: Airtours
The Room was nice, ideal for a family of 4. The balcony over looked the beach and bay and was very picturesque. We was on the second floor with just one floor above us, only problem being was that the third floor balcony's were set back and overlooked the second floor balcony's, meaning no privacy what so ever. We was sat one afternoon on the balcony and was showered with sand from a towel being draped over the balcony above, water dripping on us from a wet pair of shorts and cigarette ash flicked onto us. We had to visit the people above and explain to them what was happening. We feel that it wasn't the guests above at fault but the hotel should have thought about this and erected some sort of roofing over the second floor balcony's.
The room was cleaned everyday but we noticed that the floor wasn't cleaned properly most days and had to use the broom provided to clean it ourselves. The electricity was switched on via a card slot next to the door, you inserted your door key-fob into the slot to turn it on, but when leaving you had to remove the key-fob to take your key with you, which in turn turned off all the electricity including the room air conditioning hmmm, not very well thought out, it would have been nice to return to a nice cool room.
We was self catering and the small kitchenette was fine for our needs except we wasn't supplied a toaster, and the tea cups were very small, a proper tea mug each would have been very welcome. The TV didn't work but was repaired very swiftly by the staff, the kids found various kids cartoon channels and there was English news channels too.
We ate most evenings at the poolside restaurant, the food was generally quite good, service was slow but understaffed because the staff worked very hard, Well that's the bad points, our view of improvements that could be made, but I suppose not essential.
Putting aside the points above I would recommend the hotel and the surroundings to people in our situation a family of 4 needing to be away from a busy town but still plenty to keep us occupied. There was a good choice of excursions made available to us at the introduction meeting of which we went on 3 of them, Island paradise, make a splash and the hippy market. We would highly recommend all 3.
The pool was excellent shallow areas for smaller kids then slowly sloping deeper to a larger swimming area for older kids and adults, with at least 2 life guards on duty who seemed very vigilant. The sunloungers were all reserved with towels for the first couple of days but a large amount of new loungers arrived and made it a lot easier to find one without the early morning trek to reserve one.
The evening entertainment was generally very good, the acts that appeared were of a good standard and the on-site entertainers worked very very hard. The sound system was in need of repairs as some of the mics made the entertainers sound like Norman Collier. We plan to return to the Hotel again and really enjoyed ourselves.
Travel operator: Direct Holidays
Room kept very clean.
Staff always there to help.
Lovely pool areas.
Nice food but slightly expensive.
It
Travel operator: Direct Holidays
The entertainment staff were very good and energetic above all the bar staff were very friendly and spoke good English.
The only downside is there's not enough cash machines so be warned
Travel operator: Panorama
The hotel is in a good location 5min walk to the beach and a 15-20 min walk into san antonio bay which we did every night it was a nice walk.
The entertainment was of good standard but mostly catered for the younger generation my kids were not that interested the reps put on some good shows and I can promise you that by the end of your holiday you will be singing the cartoon heroes song which had everybody up doing the mimes to it.
We as a family would not go to this hotel again mainly because there was nothing for the kids to do so they were easily bored .
Travel operator: airtours
Always kept clean, staff generally very nice & helpful.
Restaurant food good, although the food in the poolside bar leaves a bit to be desired, good variety, but fussy people like my husband moan about the way they cook it!!
Pool fantastic but cold before middle of June, although most people have their towel out before breakfast, we witnessed a lot of people coming out around 5am to put towels down. No inflateables in the pool, but no one tells you until you buy them & try to use them, (the hotels own shop sell them!)
Lifeguards absolutely excellent, some say over zealous but they take no chances, they\'re in before you know there\'s a problem - brilliant.
Very nice beach next door to the Hotel.
Bus outside the hotel to San Antonio only 1Euro each way & takes 10 mins.
Turn left outside the hotel & 10 mins walk along the bay is where all the shops/restaurants are, very good choice, on the way you walk past the best fish restaurant I have ever visited, attracts a lot of famous people & deservedly so. There\'s a bowling alley in the town & many childrens play areas.
So any downside? Well yes, this year everything seemed a lot more expensive both in & out of the complex. As a family who prefer to eat/drink off the cuff & not follow a routine it\'s perfect, but we didn\'t go mad & managed to spend 1400 Euros. So it would be nice to have an AI option, & this years entertainment was the poorest I\'ve seen. Other years they get in pool with the kids & do the cartoon heroe's rep song & splashing but this year they just played music around the pool
But ultimately, I\'d definately recommend this place, only place I\'ve been that was better was a cruise, but that\'s another story........
Travel operator: Airtours
We had 2 boys aged 7 and 10 who loved the pool even though they weren\'t allowed to take any inflatables in, they were in there 6 hours a day! We spoke to a lot of families who had only come for a week but wished they had booked 2.
The hotel decided to tape off the pool area every night so you couldn\'t reserve your sunbed before 7. This was great news for my husband who thought he\'d have to get up at 5!
Every day they showed a family film in the cinema room and you could also catch it on the TV in your apartment. We tried the hotel restaurant once and it was OK but the poolside bar\'s food wasn\'t that nice.
If you come out of the hotel and turn left and walk for about 10 Min's along the bay you come to a street with restaurants, shops and bars. We had some lovely good value meals in a bar called Millennium.
The 4 of us could eat and have a drink for 30 euros. There is also a park with crazy golf, go-karts, trampolines etc which the boys loved. We were lazy and used to catch a taxi back to the Sea view which was only 5 euros.
If you come out of the hotel and turn right you come to the beach and a Spar shop which was much cheaper than the hotel shop.
The bus stop to take you into San Antonio town is just outside but it gets very busy at night and there is no air-conditioning.
Travel operator: Direct Holidays
The pool was a bit chilly but the kids loved it. Everywhere was spotless drinks and food were a bit expensive in the hotel.
When we arrived at 11:30am, our room wasnt ready we were told it would be 2pm before it would be ready we were travelling since 1:30am kids tired, Mummy very tired so peeved off I explained we were tired, travelling all night. Anyway they could hear my four year old crying back in the airport. Management pulled out all the stops in our room by 1pm room was very good we had a 2 bed.
Travel operator: mytravel
We stayed self catering and decided not to try half board as the menu wasn't to our taste (a menu is displayed on a daily basis outside the dining room). We tried the food at the poolside bar on the day we arrived (it was late afternoon) and we only managed to eat half of it as we found it quite inedible. A few days later we did try the bar again and it was an improvement (maybe it depends who is doing the cooking).
The hotel is ideally located for younger children as the main road ends at the hotel there is no passing traffic. The beach is two minutes walk from the hotel and there is a ramp down which is accessible with a buggy but at the end it drops down about 1 ft and it will take two of you to lift the pram onto the sand. The beach is perfect for children, you could call it a cove - quite small but room for the kids to play and easy to keep an eye on them. There are two bars located directly on the beach and we ate at both of them. One is a much more relaxed (almost hippy) type of surroundings with very chilled atmosphere and music and the food was good with friendly service. The other bar is slightly more of a restaurant type but again the food is very good and the service excellent. There are a few shops opposite the hotel (supermarket, a couple of souvenir shops, cafe, etc) but if you take a left turn out of the hotel and stroll for about 15 mins - a lovely walk along the coast line - you come to the next town where there is more choice for dining out and other shops where the prices are slightly more competitive.
Even though we have holidayed early on there was still a full package of activities for the kids with water polo (for adults as well), football, basketball etc. The mini disco between 8.00p.m. and 9.00p.m. (every night) was a big hit with our six year old and the airtours staff worked tirelessly to occupy all the kids with party dances etc.
The hotel is absolutely spotless,ongoing cleaning is visible throughout the day. We would definately go back and look forward to our next holiday thre.
Travel operator: Airtours
We booked as a self catering package, but rather than visit San Antonio every morning and evening to trawl through the places to eat, (we did this the first day), we decided to upgrade to Half Board (approximately
Travel operator: Direct Holidays
Ask a Question
Got a question? Ask our community of over 1.5 million users.