96 Reviews
Traveller Rating
-
Excellent20
-
Very Good55
-
Good18
-
Average3
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
The food is good. There was a choice for everyone and their roast leg of pork was cooked to perfection - delicious.
The location of the hotel is not great. the walk into san antonio is not that easy with a buggy because of the narrow and dug up parts of footpath. although we did get taxis prices ranging from 5 euros to 6.20 euros. I could not understand the price differences. Across the road from the hotel you can get the ferry which is worth it as is the sitting at the bar overlooking the sea waiting for it.
The entertainment needs to be improved. Only one professional show all week which was a drag artist in dresses miming songs. The Thomson staff entertained the rest of the week. They worked their butts off every night and earned every penny they get.
They were very good with the kids. This is definitely the best hotel we have been to for childrens entertainment day and night. The Thomson staff cannot be praised enough for their hard work. They had the kids clubs plus during the day they played games with the kids outside club hours.
I would not visit again but that is because I do not go back to the same hotel.
Travel operator: thomson
Hotel spotless even at the end of season.
No problems getting sunbeds could walk to pool at 9:30 and still get 6 beds for my family.
Food good but had better lasts yesr at Flamingo Oasis Benidorm.
Entertainment fantastic the hotel has its own entertainers Pico, DJ, Nikki, plus more daily program of activities never stoped.
Hotel staff fine to say they work long hours for little pay.
This hotel is going for its four star next year they only need to change lifts and put double glazing in stair ways so book now before price goes up "we are"
We went to closing party at Eden 33euros Hotel 2mins away from Mambo and Cafe del Mare.
Hotel has own steps to beach but watch out for jelly fish.
Met some great people had a fantastic time and will be going back Sept 2007 for two weeks....
Travel operator: internet
Again the standards were very high and the staff well you couldn't wish for friendly-er people the standards are very high indeed and everyone is always smiling and polite including all the house keeping staff.
Food was excellent choice however the sweet side was a little disappointing there is only so much Jelly and Ice cream one can take and after 14 days it got rather boring.
The whole of the Fiesta entertainment staff worked really hard very entertaining well done!
The only down side is that prior to our first visit the entertainment as been moved inside do to noise complaints and the pillars in the room obscured your view a little and to get a good view of the stage you needed to be laying claim to a seat at 7pm.
Will we visit this hotel again? you bet we will see you in 2007
Travel operator: Thomson Holidays
The hotel was very clean and well run, and the food was of a very high standard.
Now in my view the bad points. The hotel is a family hotel, so it would be full of children. But we have never been to such a noisy one as this.
Doors slamming at all hours and kids charging up and down the corridors screaming. Also the sun beds around the main pool is a joke, set your alarm clock for 7am, mark your spot with the white chairs then wait until 8am when they unlock the sun beds.
The main entertainment is held inside due to noise complaints, the room is to small and makes you think that your at a Haven holiday camp.
If you want a Hi-Di-Hi type break in Ibiza, with all the Football shirts, tattoos and oggy oggy oggy chants then this for you. However you might be looking for a nice quite break, then if so STAY WAY!
Travel operator: Thompson
The hotel is very clean, all inc food and drink was of a high standard, staff worked very hard, never had to queue for long at the bars.
The hotel is busy and lively lots of activities going on in the day for all ages, really impressed with kids club reps.
Only downside was sunbeds, yes people mark there spot from 7am, beds unlocked at 8am!
The entertainment being inside, room not big enough and hard to see the stage through pillars.
Other than those two points excellent hotel!
Travel operator: skytours
There was always something to eat, good selection. Some of the bar staff could have been abit friendly- smiling at you, but the rest were nice to you.
The bedrooms were so comfy and always clean, in fact the hotel was clean ever where.They cleaned alot.
For the entertainment team well they made it the best, I loved it to bits, the show they did were so good and they but alot of hard work into it, they made you laugh so much. I loved Pico and DJ they made the activities so much fun, they work so well together and I hope there still there next year. They're the best!!!!!
Travel operator: Thompson
Now the down side.... we would probably not return again due to the hotel management & tour op's reps inability to deal with trouble makers on this visit and our last visit.
The UK 'yob culture' was alive & well, more so this time ( & not just isolated to teenagers, parents brawled as well). This time it was a family brawl in the rooms above from 1.30am till after 5.30am, despite numerous calls & visits to reception. Then again 3 nights later on our last night till gone 3am, with constant daytime noise of shouting/swearing & banging/crashing sounds .
Despite all guests signing a waiver that if your conduct is not good or inconsiderate to other guests you will be asked to leave. This was not enforced & they were allowed to stay. Chatting with other guests we were not the only family affected by them. It also was not an isolated family as there seemed to be several large family groups with the same purpose in mind enjoy their holidays whilst ruining as many others as possible.
Apologies for the long rant, but I feel that this small minority has been allowed to get away with this behaviour with impunity for too long.
On the up side the hotel generally is good:
Food varied & plentiful
Hotel refurbishment excellent especially air con
Cleanliness 1st class
Staff very helpful & cheerful
Entertainment only suffers from being moved indoors, unfortunately despite the very hard efforts of the team.
Travel operator: Thomson
The rooms were immaculate and the beds very comfortable. The food was very good and always plentiful although the layout of the food could have been improved to cut down on queues, it would have been better if the salad bar was separate from the hot food.
All staff worked very hard to please the customers and on the whole very friendly. The location was nice if you were content to stay within the hotel area but it was quite a walk to San Antonio although only 5 euros in a taxi but we only ventured down a couple of times and felt we had to get back before it got too late.
The entertainment being indoors was a definate downside for us as the room only held 1/3 of the guests. Having stayed in Fiesta Hotels for the past 8 years and enjoyed the outside entertainment this time we did not get to see one single show. The pool areas are nice and also the beach but there was an 8 O clock rush for sun beds on the sunny side of the main pool
We enjoyed going down to the Aquarium for a drink early evening and to the bar over the road for a pizza. We met some great people and all in all enjoyed our holiday.
The down side for us was unruly teenagers abusing pool tables and lying across them all day and also adults who were disobeying the lifeguard to the cost of other guests enjoyment and safety in the pool. The hotel should really be stricter with these guests and they would get much more respect.
A final mention to the chef in the snack bar - what a worker !!!!
Travel operator: Thomson
The all inclusive package on offer is fantastic, food and drink of a good quality always available, with few restrictions.
I was interested to read the comments by the previous two reviewers "Dave 57" and "McCann", which are a very fair reflection of this hotel. I particularly agree with Dave 57's comments about the UK yob culture in this hotel. This was something that sadly, was noticeable in this hotel and spoilt an otherwise good holiday. It should be noted, that this is a very large hotel which does attract a rowdy element who deliberately slam doors late at night and generally make a lot of noise to disturb other guests. Some parents also exercise no control over their children and allow them to behave as they please, I even saw drinks being chucked down the stairs from the 1st floor. Also why do so many people feel the need to wear England shirts, shorts, bikinis, flip flops etc?
McCann's comments about the chef in snack bar are spot on. He works his socks off nearly all day making wonderful freshly cooked burgers, hot dogs etc.
Another disappointment was the evening entertainment. The fact that it is indoors does not help, but it was truly awful veering between woeful and dire. Totally lacking in quality and originality. How many times have we seen someone racing round the audience, trying to find a bra? Pathetic.
Thomson reps. also not up to much. If you don't purchase any of their overpriced excursions, it seems that they don't want to know you.
Travel operator: Thomson Skytours
They could help themselves to drinks & ice-creams although the sandwiches were not too clever. Snack bar good but be prepared to wait as there is only one chef who cooks everything to order.
Food in restaurant was fantastic. Loads of choice, fresh and well cooked, salads were especially good as was the choice of main courses. There was a really good carvery most evenings.
Drinks were freely available although served in plastic cups. If you ask the bar staff they will serve drinks in a glass but you are not allowed to take these out of the bar area (for safety reasons).
The pool area is a bit of a nightmare. You have to be prepared to be down with towels at 8am if not earlier. We used the quieter second pool at the adjacent hotel (which was shut), however this was still busy and you did get the feeling that you were sunbathing on top of each other.
We loved the beach!! Sun beds & brollies for hire at 4Euros each. The water was clean although on a couple of days jelly-fish were sighted. If you get the chance try the "Thai Massage", wonderful!!
Our family room was just about big enough. It was cleaned daily. At times it was rather noisy in the corridors but certainly no worse than any other hotel we have served in. We did not see any teenagers misbehaving, yes, they could be loud but they are on holiday!!
We did not bother with the Entertainment in the evening, preferring to sit and play cards. The bits that we heard seemed OK.
Book any trips with reception, just as good and cheaper. Take the water taxi over to San Antonio. There are loads of cheaper boat trips from the bay.
Take your own tennis & table tennis stuff if you can, when we were there only one out of the three pool tables were working.
Travel operator: Sky Tours
Ask a Question
Got a question? Ask our community of over 1.5 million users.