49 Reviews
Traveller Rating
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Excellent8
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Very Good17
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Good15
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Average7
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We hired a car for the two weeks this worked out to be just a few pounds more than it would have cost for transfers.
On approaching the hotel we were a little disappointed with the drab look to the outside of the hotel but on entering we found it to be very clean and the lady at the desk was very pleasant, we got to our apartment which consisted of two rooms these were not huge but very clean although we were told that in high season these rooms would be split to take two families which would have been horrible.
The pools were very well maintained with an alert lifeguard on duty, the canteen was not what I expected a bad odour in there constantly and we are not fussy eaters but this food I would not serve up at home, such as the chips left over from the previous evening meal would be served for breakfast!! Most of the previous days food would be remixed this way, the fruit section was the only part I enjoyed.
Some of the bar staff were quite arrogant when I went to the bar in the evening I ordered four beers the barman said I was only allowed two beers at one time, i explained they were for my wife and I and another couple we were sat with at the time but he called me greedy!! Many arguments followed from other couples doing the same thing.
Some people might say that if you don't like the food at the hotel then you could eat out but I say to these people that no matter what you paid for your holiday if you go all inclusive you should receive a higher standard of food and drink that was on offer at this hotel so please bear this in mind if you are thinking of this hotel, high season a big big no no they can't cope very well in low season it would be horrible, entertainment not entertaining.
On a plus side we did meet a lot of interesting people from this country and other countries so it is very mixed which we didn't mind, we were not sorry to leave which we have never said on any other previous holidays.
Travel operator: self booking
The food was boring same things most nights, pasta,chips,pizza,veal.
Rooms terrible, 2 adults and 1 child in a room way too small. No air conditioning.
Location ok.
Hotel staff rushed off feet so did not have much time for guests.
Entertainment embarrasing.
Would we go back to this hotel - not in a million years.
Travel operator: booked hotel direct
I had to ask for the room to get cleaned.
The food was diabolical, I could not eat it because as you go into the buffet you get this horrible smell (what ever they cook the food in) however there are plenty of good places to eat out. Some bars even do a Sunday roast.
Travel operator: thomas cook
The food was disgusting, we ate out 4 nights out of seven.
The room if you could call it that was no bigger than a broom closet and we had to fit four people in. One bed was a camp bed which we found insulting, however the room was extremely clean.
The pools were brilliant although very busy, the advertised piped music was two loud speakers at full blast which did your head in after ten minutes.
overall if you like living in a box, talking to rude staff, and eating rubbish food, you might enjoy it.
Travel operator: medinland
We stayed in the apartments which were quite spacious and cleaned every day with fresh towels however the main hotel complex was dirty. cleaners were only seen first thing on a morning and not at all through the day
The food was awful and left out for hours - we all suffered sickness and diahorrea - although we had not budgetted for it we just had to eat out as it became unbearable
The hotel is a long way from the beach down a fairly steep slope, but close to the shops and bars in the resort.
Hotel staff, some were quite cheerful, but there was just not enough of them to cope with the number of people in the hotel.
Day time activities ok for adults, not enough for the children to do. The evening entertainment was dire and held inside in a large dark 'concert style room' a bit like butlins but worse.
We would never visit this hotel again. We have travelled to spain for our holidays for the last 20 years and never had a bad holiday. If this had been my first experience I can honestly say I would not be visiting spain again, which is very sad.
Travel operator: fleetway
Friendly staff no matter how busy they were.
Good standard and variety of food especially with the number of guests and nationalities
Great daytime activities for both children and adults
nightly entertainment caters for everyone this includes professional shows every other night over a 2 week period. Other nights included Mr. Cala Romania, ideal couple and a variety of comedy sketches done by the entertainment team themselves (These are a must see event, mini disco for the children from 8 every night and if the children write a letter the can help on stage with the dances
3 brilliant pools all different depths and with shallow entry, beach is 10 mins stroll down a direct access path from hotel.
Travel operator: direct
Cleaners came in and cleaned most days but I won't say they did a good job!!
The Entertainment is all done by Italian's. The evening entertainment was terrible all done inside a air-conditioned room.
The childrens club was ok but so repetitive and again the language barrier provided too much for my little girl and she didn't want to go again!
The music by the pool was too loud and the taste of music considering it was a family hotel was disgusting!! The food was ok but fed up with pasta and chips not much variety and the snack bar was a laugh it was the left overs from lunch and tea!! Not what we were expecting!
We didn't make breakfast that many mornings fed up with the greasy cooked breakfast! Didn't even have toast or yoghurts. The ice-cream for kids was just small pots. Not catered at all for kids and their taste of food!
A lot of people were asking to be moved from the hotel as they didn't like it at all! I wouldn't recommend this hotel to anyone.
Travel operator: Travel Republic
We found the hotel to be very clean with daily maid service. We were allocated an apartment which was ideal for a family of 4, although some people told us that hotel rooms were small.
There was plenty of food which was always hot and well presented with a good variety. Yes some things on the menu were repeated but we always found something.
Kids more than happy with complex and pool, food etc.
Hotel near to town and about 10 mins from beach not a bad walk down pathway.
After reading bad reviews we were a bit apprehensive about the holiday but we all enjoyed it and for a family it is ideal.
The pool is great, don't go if you want kid free quiet holiday.
Would recommend it we will definitely be returning.
Travel operator: medinland
One of the pools had to be closed for couple of hours as someone had gone to toilet in it!! Did not witness any of other two pools being cleaned at all. On our last day we noticed green slime around edge of middle pool.
Two of my children ended up at doctors with ear infections and tummy bugs from pool (doctor reckons he had loads of kids from our hotel with same problems). I fell poorly after first week and to date (17/08) am still unwell. Been tested at doctors and have Salmonella! Would not return to this hotel again.
The mini disco, however, my kids loved and the entertainment afterwards was good. The staff at the bar only gave a smile when you were putting at tip in the bucket and we had to queue for about fifteen minutes for a drink. Food was awful and didn't cater for childrens meals.
Would not recommend at all.
Travel operator: holiday discount centre
On arrival at 6am receptionist very helpful showed us to our rooms asked us if we would like coffee and something to eat and showed us the snack room which is open late when they have arrivals coming in early hours of morning, this being a bonus as you could then go to bed and not have to worry about getting up for breakfast 2 hours later.
Hotel was clean, room cleaned daily and fresh towels daily, room was small though who really stays in there room on holiday.
Location was great not far from beach which could be reached from back of hotel down a dirt track. Most of hotel staff were helpful some were a bit down trodden looking.
Entertainment ok of a day only downside spoken in 5 different languages Italian being first choice. Pool area fantastic no putting towels out to save them they were plentiful whatever time of day you went down.
Also lovely gardens to sunbathe with loungers in if you do not want to be to near to poolside. Three pools which are superb as they have a slope going into them which resembles your on the beach and you can just walk in.
They have archery competitions javelin football darts table tennis etc through out day which keeps adults and children entertained. Downside only have one bar open in day for all these guests and it can be a long wait.
Then in the evening they have two bars one in entertainment room which is full of children running around and a terrace which is mainly occupied with adults who have no children. Though in here they only have 1 nights entertainment on in there, and again the queue is long again. Although on plus side if you dont want loads of children running around you its ideal.
In terrace bar only 1 bar person on at a time which is not a help to reduce queue lengths.
Travel operator: teletext
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