11 Reviews
Traveller Rating
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Excellent0
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Very Good5
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Good2
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: hotels4u
Travel operator: TRAVELREPUBLIC
Cannot comment on entertainment as we went out on a evening. Staff all willing to help. Location was close to the beach some rooms very close to the main road that runs behind the hotel.
Swimming pool and terrace area shaded til mid morning, no problem with reserved sun beds during our stay. Would definitely stay again.
Travel operator: independant
Travel operator: own deal
I am a bit of a sun worshiper and love the beach which was a 30sec walk from hotel, there were plenty of shops and bars although the resort was a little quite but Arenal was a 10min walk away which was a bit more livley.
The hotel was full of Spanish OAPs but they were very pleasent.
I must say the staff wernt very good at English but tried their best and were very polite.
Entertainment was geared more for the older person but was fair.
All in all a good holiday for relaxing and a lovely Hotel.
Would go back.
Travel operator: booked myself
The next day we went to the desk to ask for extra bedding as it was a bit cold at night, the day clerk walked away halfway through our request to serve some Spanish OAP's. The hotel was full of them there were only around 10 English staying in the hotel. We got the extra bedding two days later after asking once again [the night staff this time].
Food was of good quality but every meal was cold or just luke warm.
They where closing the hotel that weekend, at first we were told it would be Friday that was OK as we left on Thursday then on Thursday we were told that they closed that day and we could not have the meal we expected as arranged. After breakfast we were asked if we could get our bags out as they wanted to lock the place up, we went to find a place to have a meal as we were flying at 9.00pm and did not want to hump cases around all day. The day staff told us they did not care if we had to carry cases around they just wanted the place locked up so they could have a Christmas party.
This hotel should not have British people staying there as they don
Travel operator: self booked
Travel operator: lastminute.com
Travel operator: Expedia
Travel operator: expedia
Travel operator: Unknown
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