107 Reviews
Traveller Rating
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Excellent27
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Very Good29
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Good19
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Average11
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The pools was cleaned every morning, no rubbish around cleaners every where, bed linen changed twice weekly towels every 2 days, that was of our own back because when the maids was cleaning a different room we would go get them off there trolly, lol. Rooms are very basic but clean tidy.
Tom Browns is a must the food and staff was fantastic the location is great, the beach is a 5 minute walk from the hotel and it is great.
Our boys didn't want to come home the weather for the whole 2 weeks was boiling, kids spent most the time in the pool.
Do look for there local supermarket its called the bip much cheaper than the spar which is across the road from the hotel.
Kids entertainment is brilliant but do book the kids in for the night time as they won't accept them at night if not pre-booked.
An over all holiday rating for this hotel is 10/10. Fantastic!!!!!!!!
Travel operator: thomson
I cannot think of one bad thing to say. The kids clubs are great, the staff were all fluent in English (some of them are english also) and the reps were fantastic.
It is ideally placed for exploring and the local eateries (Tom Browns being the best) are all local.
We have booked to go again and will return everytime we go back to Majorca from now on.
Brilliant hotel.
Travel operator: Thomson
From day of arival to date leaving no complaints what so ever regarding rooms, cleanliness or Thomson or hotel staff.
Yes it was true about getting there early for sun beds but many new friends were met waiting for beds to be unchained.
Noise at night on a few occasions but nothing louder than can be heard in most housing schemes at the weekend.
Travel operator: portland travel
The location is excellent not too loud, the hotel has a great atmosphere, I do like the hotel and Magaluf a lot it is a great place to stay.
Travel operator: thomson
The location of hotel was great,and the staff were very helpful.
The room was fine and clean(no ants),requested pool view room,which we got.
The entertainment was excellent for the kids,my little boy loved the mini disco.we would go back to this hotel.
Travel operator: thomson
followed the practical advice to e-mail ahead and book a room with pool view which was granted so cant comment on the scenes from those unfortunate to be looking across at the Jungla...looking directly across the pool at the late night Polynesia bar which stopped the music at midnight which was reasonably early(though too early for my two teenage sons)..
fans in the main rooms which are quiet and reduce the oppressive heat that could arise without them..
occasional noises in the corridoors and pool area from late night revellers returning but nothing too rowdy...its described as a family hotel and by and large families with younger children are the main clientele...in fact it was too quiet for the teenage element in our family...
no signs of ants in the apartments which were of a satisfactory standard...fresh towels every 2 days although bed linen only changed once a week..
have also experienced far worse sun bed scrums elsewhere...8.30 am was late enough to guarantee a bed which were unlocked at 9.00 am...beds werent the most comfortable though as couldnt be adjusted to any other heights or position...
does get a bit crowded on the sun terraces as the day progresses but the size and number of pools means this is not reflected if you fancy a quick dip where there was always space to mess around with a ball..
location excellent...couple of minutes walk to all the bars & restaurants as well as the beach...with a MacDonalds KFC Burger King & Pizza Hut within 200 yards of each other its no different from your home town although found a couple of good Italian restaurants and an excellent Mexican...
from walking round Magaluf its obvious how its party reputation has arisen especially as it gets later at night but once back at the Tropico it seems a million miles away...
Travel operator: Thompson
The room could have been a lot cleaner, the corridors always had things lying about that people had left at their doors. Could just have easily put them in the bin.
We were in block number one so faced onto the main road. I hardly slept a wink with yobs shouting, swearing all night long.
The brochure describes it as a lively family resort(I dont think so).
The bar staff and reception staff were helpful. The thomson reps not so.
The entertainment was a bit cheesy, my children did enjoy most of it.
The pool was fabulous, very clean. The English cannot complain about the Germans because they took the biscuit with the sunbeds.
A few people I spoke to had paid between
Travel operator: Thomson
Took advise got pool view, but still very noisy till six or seven in morning. Mainly from 10 to 15 year olds able to do as they like.
Location was close to all 18 to 30 holiday hotels but they weren
Travel operator: thomson fly
Please do not come here if you have a family. We refused to stay and was moved after a day and a half. The longest day and a half of my life, although listening to the fighting and sounds of bottles being smashed outside gave us something to do as no TV in room.
Noisy, dirty and surrounded by lager-louts. If you're a gang of lads or girls under the age of 21yrs then this place is a must.
Travel operator: Thomson
Arrived at hotel first impressions were good. Reception staff were British and very helpful.
Rooms basic but ok.
Didn't eat in hotel or watch any entertainment as too much to do else where in resort.
It is ideally situated and close to the beach. If you like a bit of a lie in you've no chance of getting a sunbed around the pool as people even put towels on beds even when beds chained up. Pleased we didn't pay the full rate for holiday as it certainly wouldn't have been worth it.
Overall wasn't to bad but won't be returning.
Travel operator: Thomsons
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