20 Reviews
Traveller Rating
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Excellent1
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Very Good10
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Good5
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: THOMAS COOK
On arrival we had immediate problems as to whether we were in the Antillas or Barbados building and several discussions with a rather rude receptionist.
In terms of cleaniness I would agree with other reviews that this was to a very good standard and the maids were about the most friendly people in the hotel along with some of the pool attendants.
The dinning room and bar staff were some of the most miserable staff I have ever encountered in a hotel.
The bar prices were ridiculous eg
Travel operator: First Choice
Travel operator: Flyglobespan
A quick trip in a taxi and we were in Magaluf (not my choice of holiday location) at the sol Antillas/Barbados.
Fist impressions. It looked like all the other hotels set on the far side of the beach in a quite end of town. Greeted by a bell boy taking our luggage into reception. As this was an enforced break we couldn't afford must and was pleased to be given very good rates by the hotel, their normal rates were a little pricey.
The room was very nice and cleaned every day. The hotel was well presented and kept clean and well maintained. Due to it being out of season the outdoor pools were closed. The indoor pool and spa were open and we used them every day. The food was great with new dishes every night and the bar prices weren't to high. The hotel laid on daytime activities for guests, we didn't take part so cant comment. The evening entertainment was the only thing to let the hotel down, it was bad and I mean pulling you're teeth out bad. I couldn't stand it so went out for a walk
The weather was warm and we had a great enforced 2nd week in Mallorca. The hotel gets a thumbs up from us.
Magaluf was completely closed, it was a ghost town, we pretty much had the place to ourselves. One day we were the only people on the beach for a few hours, it was fantastic.
Travel operator: Internet booking
There are two exits from the hotel to the beach, one via the swimming pool area [the best one] or outside the foyer and down a very steep slope not recommended if you have walking problems.
The cleaning staffs were very friendly and greeted you every morning, unfortunately the dining room staffs were not so friendly, they were very standoffish, that does not include the dining door attendants they were very nice. I was very surprised that they allowed guests in with shorts and sometimes very scruffy trousers on. It did say on the letter in the room long trousers must be worn in the dining room. I think this should be a strict rule.
The food was top notch, beautiful, plenty of choice, the breakfast was delicious, especially the omelette
Travel operator: flyglobespan
We had a lovely room with a side view of the ocean but we were happy with this as we wanted the late afternoon sun.
We found the restaurant to be more like a cafeteria with no tablecovers only paper runners and paper napkins which we found disappointing for a 4 star. The food was okay but uninteresting really,thank goodness they had a microwave.The desserts were excellent though, cannot complain about those.
We found the staff to be helpful,one great plus is you can borrow lovely big beach towels for your stay.
We didnt stay in for the entertainment so cant comment on that.
We would go back if we got a good deal.
Travel operator: independent
Our room was cleaned every day by very friendly cleaning staff and all staff in the hotel were very friendly especially the young entertainment staff who could speak all languages, even some Russian, put me to shame.
For us this hotel ticked all the boxes!
Go without fear!
Travel operator: Direct Holidays
Food excellent, especially the kids selection. Pools fantastic and beachfront location absolutely ideal. Will surely be returning next year.
Entertainment seems much improved than in recent years.
Hotel staff friendly and corteous at all times.
Fantastic holiday and would recommend this to families especially.
Travel operator: direct holidays
Hotel seemed to be popular with stag parties from the UK. After 3 nights of punch ups and noise at 5 am in what was supposed to be a "family hotel in the quiet part of Magaluf" we were very fed up. We called security on a number of occasions as the children were scared by the noise and fighting.
There are better hotels in Majorca and better holiday companies to travel with. Thomson's seem to like changing airlines and times to suit themselves and weren't interested in listening to our complaints.
Travel operator: Thomson
However, after being turned away from the Antilles restaurant on the first night with 3/4 length trousers on - nobody told us that we could have eaten in the Barbados which is a very much more relaxed and family-friendly restaurant.
The Barbados is far more suitable for families, and it's here where all the kids clubs and kids evening activities take place.
The animation team are second to none. They looked after our son in the kids clubs and really went out of their way to make him welcome. Can't fault them really!
The pools are excellent, though a bit slippy under foot for toddlers. Warning - you are not allowed to use swim nappies in the kiddies pool. It's either proper swimming costume, or nothing at all! Lifeguard makes you take off swim nappies. Maybe that's just early-season eagerness!!
Food was good - can't say that there was something I particularly liked every evening, but there's always pasta and pizza and chips. Barbados restaurant has a kids buffet - Antilles doesn't.
Travel operator: Thomas Cook
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