34 Reviews
Traveller Rating
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Excellent13
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Very Good7
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Good2
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
22 years 5 months ago
We travelled with Falcon holidays who use Futura airlines as their carrier from Belfast International. Will never again book with any company using that airline, second rate, cheap food on board atrocious. Palma airport to Alcudia is a long drive, about 1 hour 30 mins but scenery compensates for that. First impression of complex was a claen well run establishment with minimum of fuss on check-in. Apartments are basic enough although they contain all that is required including welcome pack, a godsend for any late arrivals, but 4 star I don't think so. Sat TV in rooms but unless you want to watch CNN news then not much else offered. Rooms are cleaned 5 days a week, Wednesday and Sunday missed, ours was missed on the Saturday and even a call to reception did not help with the excuse that they had many check in and outs on that day. The complex has a good slection of restaurants and prices. The big plus was that a 1 minute walk from our apartmnt had us sitting with our feet in the Mediterranean. Beach cleaned every day, deck chairs and sun shades expensive at about
Travel operator: falcon
22 years 5 months ago
Very clean, lovely gardens and great pool for the kids. Even tho the reps ask u not to reserve the sunbeds you can gurantee they will all have a towel on them by 8am, no bods tho!!!
Hotel surrounded by other 4 and 5* hotels and not much else so very expensive to eat out, dinner for three of us cost approx
Hotel surrounded by other 4 and 5* hotels and not much else so very expensive to eat out, dinner for three of us cost approx
Travel operator: first choice
22 years 5 months ago
The hotel was spotless. The hotel staff and the entertainment team were very good too.The gardens and the cleanliness could not be faulted the pool was also spotless ans cleaned every night.
we found that the first choice children clubs wern't up to much as everything they did you had to pay for like looney tune parties.There was no club for my twelve year old as it didnt start till July we ended up joining in with the entertainment team from the hotel instead.
The welcome meeting wasnt much use neither it was just a sales pitch instead of telling you about the important things they told us all about the shows we could pay to see or the activities we could pay to do.It is the most expensive holiday we have ever had, the drinks and food in the hotel were quite expensive.
The hotel is situated on the beach which was very nice and had a very nice beach bar.
You did feel as though you were in the middle off no where because it is about a 20 minute walk to the next town.
We actually got use to it by our second week.
Like i say i couldnt fault the hotel but all our problems were with first choice. They didnt point out that you had to pay for the onsite doctor and they said that the cots were complementary but when we arrived they wern't.
we found that the first choice children clubs wern't up to much as everything they did you had to pay for like looney tune parties.There was no club for my twelve year old as it didnt start till July we ended up joining in with the entertainment team from the hotel instead.
The welcome meeting wasnt much use neither it was just a sales pitch instead of telling you about the important things they told us all about the shows we could pay to see or the activities we could pay to do.It is the most expensive holiday we have ever had, the drinks and food in the hotel were quite expensive.
The hotel is situated on the beach which was very nice and had a very nice beach bar.
You did feel as though you were in the middle off no where because it is about a 20 minute walk to the next town.
We actually got use to it by our second week.
Like i say i couldnt fault the hotel but all our problems were with first choice. They didnt point out that you had to pay for the onsite doctor and they said that the cots were complementary but when we arrived they wern't.
Travel operator: first choice
24 years 3 months ago
Had a great holiday at this excellant resort. Apartments are spotless and poolside area very clean, looks just like the brochure. Entertainment was very good, food at complex was a bit poor quality and overpriced, service very slow. Kids clubs very well run, especially the creche. Reps were a bit vague and only seemed to want to push the expensive excursions.
Sunbeds are a problem if you get up any later than 8.00am, We were glad we had a poolside view from our apartment as the other side only overlooks another concrete block.
Best place we visited was Cala D'or and Port of Alcudia, much better resturants there.
Be wary when hiring cars from hotel, you have to return the car by 8.00pm the night before which means you don't get the full days hire.
Overall a great holiday, pity its so far from the main centre though.
Gorky
Sunbeds are a problem if you get up any later than 8.00am, We were glad we had a poolside view from our apartment as the other side only overlooks another concrete block.
Best place we visited was Cala D'or and Port of Alcudia, much better resturants there.
Be wary when hiring cars from hotel, you have to return the car by 8.00pm the night before which means you don't get the full days hire.
Overall a great holiday, pity its so far from the main centre though.
Gorky
Travel operator: first choice
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