20 Reviews
Traveller Rating
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Excellent1
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Very Good4
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Good10
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 5 months ago
Had a fantastic time, totally enjoyed the week long holiday..... We were a party of 7 (Grandad included) 2 teenagers too, something for everyone..... Food was a bit repertative but for the price couldnt grumble.... Go to the square if you want something different or catch a bus to Cala dor (much more livelier) Staff were great (Javi inparticular) Would definately go there again......
Travel operator: Sun4u
Recommended
18 years 1 month ago
For value for money it was great.
Food was pretty basic.
The receptionist was English and always very helpful, lovely lady. Did find that there were not enough staff, and if you spilled a drink you would have to clear it up yourself with tissues.
There was English entertainment with a quiz, bingo, childrens disco and a cabarat every night which wasn't too bad.
Queues for drinks were a bit slow.
The views were lovely and the beach down the road was lovely. Very quiet resort in October.
We don't visit the same hotel but if you didn't pay too much money for it I wouldn't be disappointed. We enjoyed it.
Food was pretty basic.
The receptionist was English and always very helpful, lovely lady. Did find that there were not enough staff, and if you spilled a drink you would have to clear it up yourself with tissues.
There was English entertainment with a quiz, bingo, childrens disco and a cabarat every night which wasn't too bad.
Queues for drinks were a bit slow.
The views were lovely and the beach down the road was lovely. Very quiet resort in October.
We don't visit the same hotel but if you didn't pay too much money for it I wouldn't be disappointed. We enjoyed it.
Travel operator: medinland
18 years 2 months ago
We felt that the hotel review was very misleading. Our expectations were of a basic, but nice quiet, romantic hotel.
This was certainly not the case and we would never use the hotel again.
I got the impression that they were trying to save money for a much needed overhaul of the whole place.
We stayed in an apartment with a spectacular sea view. This was the only plus point.
The room was even more basic than we expected.
We also didn't expect the lack of hygiene. The bed sheets and towels were dirty, the kitchenette had not been cleaned for a long time. The only glass still had red wine residue in it. The toilet was filthy and the balcony and furniture was all sticky and unclean. Very unpleasant indeed!
The lighting was also not good. The bathroom light was so bad that when my girlfriend had finished doing her makeup, she looked like something from the 'Rocky Horror Show'! Oh! and the air conditioning didn't work.
The food was edible and plentiful if you like the same thing every day (tinned canteen food). We were disappointed at the lack of fresh fish on offer, as we were at a fishing port after all. The canteen staff were very nice and helpful though. The all-inclusive lager was not even drinkable so we didn't.
The swimming pools were small but lots of lounger available.
The beach was our option.
The reception staff were friendly but didn't deal with our complaints diligently.
Fortunately, I left my kids at home. I would say that they would have been bored, but far more importantly, the place is just not safe enough, with the cliff top only yards away and no suitable fence.
A very disappointing hotel!
This was certainly not the case and we would never use the hotel again.
I got the impression that they were trying to save money for a much needed overhaul of the whole place.
We stayed in an apartment with a spectacular sea view. This was the only plus point.
The room was even more basic than we expected.
We also didn't expect the lack of hygiene. The bed sheets and towels were dirty, the kitchenette had not been cleaned for a long time. The only glass still had red wine residue in it. The toilet was filthy and the balcony and furniture was all sticky and unclean. Very unpleasant indeed!
The lighting was also not good. The bathroom light was so bad that when my girlfriend had finished doing her makeup, she looked like something from the 'Rocky Horror Show'! Oh! and the air conditioning didn't work.
The food was edible and plentiful if you like the same thing every day (tinned canteen food). We were disappointed at the lack of fresh fish on offer, as we were at a fishing port after all. The canteen staff were very nice and helpful though. The all-inclusive lager was not even drinkable so we didn't.
The swimming pools were small but lots of lounger available.
The beach was our option.
The reception staff were friendly but didn't deal with our complaints diligently.
Fortunately, I left my kids at home. I would say that they would have been bored, but far more importantly, the place is just not safe enough, with the cliff top only yards away and no suitable fence.
A very disappointing hotel!
Travel operator: Sun 4 U
18 years 3 months ago
I can't really comment too much as we spent only 15 minutes in this hotel, it was overbooked & we were moved 50 Km away. We drove there and arrived 2.30 so you can imagine this was a shock.
We didn't like what we saw, it appeared grotty, we used the toilets in the reception, oh dear!
We didn't like what we saw, it appeared grotty, we used the toilets in the reception, oh dear!
Travel operator: Sun4udirect
18 years 5 months ago
The hotel surprised us as we had been reading reviews on this website before we went and we were pleasantly surprised. Not only was the hotel clean and the room fantastic, we had an amazing view of the pool area and out to sea.
The food was excellent and catered for every need, there was a wide choice. Only a few times was the resturant busy and we had to wait about 5 mins for a table but the staff were very helpful and put your room no on a list and when a table was free they called you but as I say this only happened a few times obviously this was around a busy time when most people preferred to eat!
There was a pool but that served hot snacks at lunchtime until late afternoon. Also they served drinks and ice creams. The resturant was open for lunch for those who wished to eat.
There was always fresh fruit, figs, dates etc., at most times of the day in resturant.
The staff were lovely! but I always find that if you smile and treat people nicely they will be the same.
The only problem with the hotel is if you are disabled and wish to use the pool area you can only get there by steps going up no lift!
We only booked for a week as we had a bad experience last year but when we go again we will definately book for a fortnight but not in the busy July - August period!
The food was excellent and catered for every need, there was a wide choice. Only a few times was the resturant busy and we had to wait about 5 mins for a table but the staff were very helpful and put your room no on a list and when a table was free they called you but as I say this only happened a few times obviously this was around a busy time when most people preferred to eat!
There was a pool but that served hot snacks at lunchtime until late afternoon. Also they served drinks and ice creams. The resturant was open for lunch for those who wished to eat.
There was always fresh fruit, figs, dates etc., at most times of the day in resturant.
The staff were lovely! but I always find that if you smile and treat people nicely they will be the same.
The only problem with the hotel is if you are disabled and wish to use the pool area you can only get there by steps going up no lift!
We only booked for a week as we had a bad experience last year but when we go again we will definately book for a fortnight but not in the busy July - August period!
Travel operator: Holiday Now
Recommended
18 years 6 months ago
All Inclusive-NO it was nothing like the details we read before we went,it only catered for certain times when the restaurant was shut,and the food in the restaurant was basic to say the least we had cases of the trots just before we came home.
The hotel couldn`t be criticised for the location and cleanliness both were superb,the views are stunning if you get on the right side of the hotel,and the rooms were spotless.
The staff were ok but very overworked as there were not many of them,at night the bar was unbelievable with one person serving an all inclusive bar for most of the night there was queue`s every night for as long as 20 minutes to get a drink and when the barmaid wanted a fag she just went because no one was there to relieve her the management also insisted even though you waited 20 minutes for a drink that you could only take a maximum of 1 drink per person,there were complaints every night to the manager but he didn`t care.
If you have kids DONT GO as you will be looking after them 24-7 because they have 1 yes 1 bloke doing morning noon and night himself.
The hotel couldn`t be criticised for the location and cleanliness both were superb,the views are stunning if you get on the right side of the hotel,and the rooms were spotless.
The staff were ok but very overworked as there were not many of them,at night the bar was unbelievable with one person serving an all inclusive bar for most of the night there was queue`s every night for as long as 20 minutes to get a drink and when the barmaid wanted a fag she just went because no one was there to relieve her the management also insisted even though you waited 20 minutes for a drink that you could only take a maximum of 1 drink per person,there were complaints every night to the manager but he didn`t care.
If you have kids DONT GO as you will be looking after them 24-7 because they have 1 yes 1 bloke doing morning noon and night himself.
Travel operator: Medinland
19 years 2 months ago
This hotel was a total nightmare, they only have one member of staff tending an all inclusive bar. The eating on offer was poor.
The staff ranged from terrific to abysmal. I would not want a cat to have kittens here, and I can't stand cats!!!!!!!!
The staff ranged from terrific to abysmal. I would not want a cat to have kittens here, and I can't stand cats!!!!!!!!
Travel operator: independent
19 years 3 months ago
Hotel was ok , but restaurant was busy,had to queue up for food and table,often not cleared by hotel staff.
Most staff were friendly,rooms small but ok,pool good size and clean, poolside big ,loads of sunbeds.
Beach small and a long walk away, we had a week which was long enough, was ok for a cheap break but wouldnt go back
Most staff were friendly,rooms small but ok,pool good size and clean, poolside big ,loads of sunbeds.
Beach small and a long walk away, we had a week which was long enough, was ok for a cheap break but wouldnt go back
Travel operator: budget
19 years 4 months ago
Ok plus points, hotel situation is superb.
The food is good with no stomach bugs reported.
Pool clean.
Staff for the most part lovely.
The downers are the air conditioning is useless and centrally controlled and whilst we were there was turned right down after 12 at night and in fact there are apartments that have no air con at all. Before I booked here I had researched this hotel and did not find that apt 28 rooms from just over 100 offered did not have any air con, we were put in the apartments which I must state here were lovely and spacious but with the temps approaching 40 cent air con for my family is a must.
To give the hotel their due when we refused this accommodation they moved us but as vie said the main hotel air con in our experience is inadequate.
The restaurant was chaotic at times and on many occasions we had to clear and set tables ourselves.
Most staff were efficient and courteous with a few people who obviously should not work in the very demanding hotel trade.
The entertainment was typical hotel fare with the odd good night.
The maids here are basically towel monitors and bin emptier and that is all they do.
In summary we will not go there again mainly due to the air conditioning, most other problems where minor but to some people clearing and setting your own tables was obviously not on.
The food is good with no stomach bugs reported.
Pool clean.
Staff for the most part lovely.
The downers are the air conditioning is useless and centrally controlled and whilst we were there was turned right down after 12 at night and in fact there are apartments that have no air con at all. Before I booked here I had researched this hotel and did not find that apt 28 rooms from just over 100 offered did not have any air con, we were put in the apartments which I must state here were lovely and spacious but with the temps approaching 40 cent air con for my family is a must.
To give the hotel their due when we refused this accommodation they moved us but as vie said the main hotel air con in our experience is inadequate.
The restaurant was chaotic at times and on many occasions we had to clear and set tables ourselves.
Most staff were efficient and courteous with a few people who obviously should not work in the very demanding hotel trade.
The entertainment was typical hotel fare with the odd good night.
The maids here are basically towel monitors and bin emptier and that is all they do.
In summary we will not go there again mainly due to the air conditioning, most other problems where minor but to some people clearing and setting your own tables was obviously not on.
Travel operator: independant
19 years 5 months ago
Staff at hotel very friendly.
View was breathtaking.
Hotel clean but that is the only good thing I can say.
Never really had entertainment as only one entertainment staff was on.
Food was horrible, restaurant not open at lunch time, had to eat out mostly at a lovely English pub the Beez Kneez where staff Steve and Michelle very friendly.
Would not recommend this hotel to anyone with children my children were crying to come home. Had to phone Select holidays after 3 days who moved us out the next day to Alcudia and our holiday started.
View was breathtaking.
Hotel clean but that is the only good thing I can say.
Never really had entertainment as only one entertainment staff was on.
Food was horrible, restaurant not open at lunch time, had to eat out mostly at a lovely English pub the Beez Kneez where staff Steve and Michelle very friendly.
Would not recommend this hotel to anyone with children my children were crying to come home. Had to phone Select holidays after 3 days who moved us out the next day to Alcudia and our holiday started.
Travel operator: select
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