4 Reviews
Traveller Rating
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Excellent0
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Very Good0
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Good2
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Service
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Location
18 years 4 months ago
Awful, awful place. Filthy dirty, dangerous (electric socket hanging from the wall next to the kitchen sink, toilet did not flush, bath and sink rusty around the plug holes and edges, floor had ground in dirt between the tiles, sticky stains on the sofas, the list is endless).
This poor standard of accomodation did not warrant the price paid for the holiday - although on the cheaper end of the scale it was not rock bottom bargain basement price. It was, infact, so awful that we got straight on the phone to the travel company and got moved. The thought of having to stay at the Club Sa Coma was too much to bear.
I would go into far more detail, as there was so much at fault, and not just with the accomodation but also with the staff/service/location, but I will suffice to say I had read poor reviews and thought it couldn't be that bad, but, boy was I wrong in a big way!!
This poor standard of accomodation did not warrant the price paid for the holiday - although on the cheaper end of the scale it was not rock bottom bargain basement price. It was, infact, so awful that we got straight on the phone to the travel company and got moved. The thought of having to stay at the Club Sa Coma was too much to bear.
I would go into far more detail, as there was so much at fault, and not just with the accomodation but also with the staff/service/location, but I will suffice to say I had read poor reviews and thought it couldn't be that bad, but, boy was I wrong in a big way!!
Travel operator: Goldtrail
20 years 4 months ago
Let me first say that I have been to many hotels/appartments with superior facilities than Club Sa Coma, but lets put things into perspective and far more importantly as far as I'm concerned VALUE FOR MONEY
After many hours of searching through brochures for (and I'm not afraid to say it) a cheap holiday in guaranteed sunshine for two weeks and only a two hour flight (it takes me more than an hour to get home from work some nights) for four people I couldn't find a holiday as cheap to match my credentials, I'm not saying there aren't any cheaper holidays out there just not in the brochures I looked in.
My main concern was the five appartments and safes which had been broken into at the begining of July, so I approached the rep at the welcome meeting wondering if he would try and shy the issue but to his credit in my opinion he gave an explanation of what happened and the security measures that had been put in place since the break ins (double dead locks added to the main exit/entry door which I did see and the night time security patrol which I didn't)
Right now for the facilities. One room two single beds, living room with two long sofa beds ok for adults, both rooms fairly large and clean, small bathroom with bath, shower, toilet, hand basin. Bath needed replacing as it had been re-painted and paint flaking away and shower curtain grubby. Kitchen area two electric rings and sink, no draining board. Fridge was ok a bit grubby but did what a fridge has to do. T.V. in living room, CNN channel and music channel in English, majority of other channels in German.
Bed linen changed once, towels changed five times and appartment swept/mopped four times in a fortnight. Appartment facilities are basic but for me an appartment is somewhere to park my head at night and as long as the beds are clean the family are happy.
OUTSIDE: We went high season, plenty of sunbeds no need to be up at 6am to reserve a sunbed, pool a matter of a few metres from appartments. Pool fairly large for size of complex with labelled deep and shallow parts of the pool and a railed off children's area, quiet swimming allowed late at night. Nice gardens cleared of litter, flowers watered with automatic sprinklers, bins emptied and swept up around pool by gardener first thing in the morning, outside pool table. Reception has 24 hour person on desk and 24 hour bar, internet use, air hockey, ice cream.
Enquired at reception after eight days as to when bed linen would be changed, next day the sheets were changed.
After the positive points mentioned above it should be noted the following paragraph will contain a negative side of the appartments to give a balanced view of the review.
Limited English spoken/understood in reception. The maid service time schedule which is mentioned in brochure is incorrect. German T.V. in reception. No toaster, kettle, draining board and only two pans in the kitchen of appartment. Safes can be hired but remember what happened at the begining of July. No night-time entertainment. Bath and shower curtain needed changing. I did hear other negative things that happened while we were there but this is a personal review and if other people want to express these views it's up to them.
(If you are still reading this review you have my respect for sticking with it) Taking all the pluses and minuses into account these appartments are good value for money and with its quiet location it will prove a positive for some families. At the end of the day a holiday is what you make it and if you go looking for faults you'll find them.
Would I consider going again? Yes, if the price was right.
After many hours of searching through brochures for (and I'm not afraid to say it) a cheap holiday in guaranteed sunshine for two weeks and only a two hour flight (it takes me more than an hour to get home from work some nights) for four people I couldn't find a holiday as cheap to match my credentials, I'm not saying there aren't any cheaper holidays out there just not in the brochures I looked in.
My main concern was the five appartments and safes which had been broken into at the begining of July, so I approached the rep at the welcome meeting wondering if he would try and shy the issue but to his credit in my opinion he gave an explanation of what happened and the security measures that had been put in place since the break ins (double dead locks added to the main exit/entry door which I did see and the night time security patrol which I didn't)
Right now for the facilities. One room two single beds, living room with two long sofa beds ok for adults, both rooms fairly large and clean, small bathroom with bath, shower, toilet, hand basin. Bath needed replacing as it had been re-painted and paint flaking away and shower curtain grubby. Kitchen area two electric rings and sink, no draining board. Fridge was ok a bit grubby but did what a fridge has to do. T.V. in living room, CNN channel and music channel in English, majority of other channels in German.
Bed linen changed once, towels changed five times and appartment swept/mopped four times in a fortnight. Appartment facilities are basic but for me an appartment is somewhere to park my head at night and as long as the beds are clean the family are happy.
OUTSIDE: We went high season, plenty of sunbeds no need to be up at 6am to reserve a sunbed, pool a matter of a few metres from appartments. Pool fairly large for size of complex with labelled deep and shallow parts of the pool and a railed off children's area, quiet swimming allowed late at night. Nice gardens cleared of litter, flowers watered with automatic sprinklers, bins emptied and swept up around pool by gardener first thing in the morning, outside pool table. Reception has 24 hour person on desk and 24 hour bar, internet use, air hockey, ice cream.
Enquired at reception after eight days as to when bed linen would be changed, next day the sheets were changed.
After the positive points mentioned above it should be noted the following paragraph will contain a negative side of the appartments to give a balanced view of the review.
Limited English spoken/understood in reception. The maid service time schedule which is mentioned in brochure is incorrect. German T.V. in reception. No toaster, kettle, draining board and only two pans in the kitchen of appartment. Safes can be hired but remember what happened at the begining of July. No night-time entertainment. Bath and shower curtain needed changing. I did hear other negative things that happened while we were there but this is a personal review and if other people want to express these views it's up to them.
(If you are still reading this review you have my respect for sticking with it) Taking all the pluses and minuses into account these appartments are good value for money and with its quiet location it will prove a positive for some families. At the end of the day a holiday is what you make it and if you go looking for faults you'll find them.
Would I consider going again? Yes, if the price was right.
Travel operator: sunstart 2004 (part of first choice)
Recommended
20 years 4 months ago
Found apartments to be very cheap and cheerful which was not a problem as who goes on holiday to spend time inside!!
All staff made great effort to speak English and all were polite and helpful. Didn't mind us swimming late at night as long as we were quiet!!! Kids thought this was great!
Yes there is a brothel outside the apartments but the door was always shut, well a curtain pulled across the door, but never heard any noise from there! Didn't interfere with our holiday one bit.
No complaints whatsoever about apartments. Basically got what we paid for, a cheap holiday in the sun for two weeks.
All staff made great effort to speak English and all were polite and helpful. Didn't mind us swimming late at night as long as we were quiet!!! Kids thought this was great!
Yes there is a brothel outside the apartments but the door was always shut, well a curtain pulled across the door, but never heard any noise from there! Didn't interfere with our holiday one bit.
No complaints whatsoever about apartments. Basically got what we paid for, a cheap holiday in the sun for two weeks.
Travel operator: fist choice
Recommended
20 years 5 months ago
Cooking facilities very limited for self catering, No work surfaces for preparing food. Cleanliness not bad apart from the painted baths (paint flaking off). Location was good 5 mins from supermarket, 5 mins from bars and restuarants. Not happy with what meets you at your main entrance Valentinos gentlemens club (Brothel), The first week we were there the staff consisted of a 15 year old boy on reception and a german man at night on reception and serving drinks, he could understand if you were ordering drinks or wanted change for the pool table anything else me no understand!!! Music from the bar was either spanish or german that was your entertainment. Only time the bar was busy was the night of the breakins, As for visiting this hotel again not a hope in hell!!
Travel operator: First Choice
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