23 Reviews
Traveller Rating
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Excellent9
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Very Good8
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Good4
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 4 months ago
We have stayed at this hotel several times now and it is absolutely first class! It's location is excellent but you need to book a room with a sea view otherwise you face the cliff. However, we have never had any problem booking a sea view.
The last time we stayed was for 11 days - the food was varied each day and was of high quality - with opportunities to enjoy freshly cooked specialities from the 'show cooking' counter.
The rooms are immaculately maintained and the cleanliness is of the highest order. You can run the 'air-con'whenever you want to. It is not centrally controlled and it is brilliant to be able to run it through the night.
With a sea-view room - you get a balcony from which you can view the nightly entertainment which is usually good - whilst enjoying a glass of wine.
The staff are simply brilliant - all the key members speak excellent English and if you are prepared to have a go at speaking Spanish - they love it and will help you in any way they can. At all levels, we have found the service to be exemplary and if you are not happy with something, they will quickly put it right for you.
We have found the service in all the public areas to be friendly, co-operative and efficient and the restaurants,bars & snack bars charge fair prices.
We plan to return to this hotel often in the future because it is so reliable, gives you such a brilliant holiday and is so beautifully located.
The last time we stayed was for 11 days - the food was varied each day and was of high quality - with opportunities to enjoy freshly cooked specialities from the 'show cooking' counter.
The rooms are immaculately maintained and the cleanliness is of the highest order. You can run the 'air-con'whenever you want to. It is not centrally controlled and it is brilliant to be able to run it through the night.
With a sea-view room - you get a balcony from which you can view the nightly entertainment which is usually good - whilst enjoying a glass of wine.
The staff are simply brilliant - all the key members speak excellent English and if you are prepared to have a go at speaking Spanish - they love it and will help you in any way they can. At all levels, we have found the service to be exemplary and if you are not happy with something, they will quickly put it right for you.
We have found the service in all the public areas to be friendly, co-operative and efficient and the restaurants,bars & snack bars charge fair prices.
We plan to return to this hotel often in the future because it is so reliable, gives you such a brilliant holiday and is so beautifully located.
Travel operator: Thomsons
Recommended
19 years 6 months ago
A 4 star in name only.
Furnishing about 2 star standard.
Food mediocre and long queues for dinner. Bar prices extremely high with rather poor service.
Some rooms are just separated by thin partitions which for a 4 star is poor as it is not cheap to stay here.
Certainly will not return to this hotel.
Furnishing about 2 star standard.
Food mediocre and long queues for dinner. Bar prices extremely high with rather poor service.
Some rooms are just separated by thin partitions which for a 4 star is poor as it is not cheap to stay here.
Certainly will not return to this hotel.
Travel operator: Thomson
19 years 7 months ago
This is our second visit to this hotel, the last was 5 years ago. The hotel is under new management,(although a lot of the old staff remain). Children are now allowed to stay in the hotel.
The room was clean, beds comfortable, t.v & fridge, no problem getting hot showers/baths. The only problem was our air conditioning was too efficient & we were cold on the first two nights.
Food was good, at breakfast you could have an omlette freshly cooked for you, or choose from a large hot buffet, evening meals just as good with large choice.
Situated an easy 5 minute walk from beach shops and bars even closer.
Hotel staff very friendly & helpful.
Entertainment ok, kids club/games during day, kids mini disco at 8.30 for 30 mins.
Swimming pool clean, safe but cold. (but this was late may/early june)sepperate pool for small children, plenty of sun loungers,parasols,etc .
The room was clean, beds comfortable, t.v & fridge, no problem getting hot showers/baths. The only problem was our air conditioning was too efficient & we were cold on the first two nights.
Food was good, at breakfast you could have an omlette freshly cooked for you, or choose from a large hot buffet, evening meals just as good with large choice.
Situated an easy 5 minute walk from beach shops and bars even closer.
Hotel staff very friendly & helpful.
Entertainment ok, kids club/games during day, kids mini disco at 8.30 for 30 mins.
Swimming pool clean, safe but cold. (but this was late may/early june)sepperate pool for small children, plenty of sun loungers,parasols,etc .
Travel operator: thomas cook
Recommended
20 years 3 months ago
A proportion of rooms had connecting doors, both singles and doubles, which means a lack of privacy, hardly what you would expect for a supposedly 4 star hotel.
More of a 2 star than 4 in the food department the buffet being lukewarm and a lack of variety and things dissappearing before the end of the restaurant operating hours.
Bar prices were very high with poor service, strange as the furnishings were a bit basic more reminiscent of a 1 star. Thus most people departed to other places.
The only plus factors are the central location and an outside balcony for the restaurant.
More of a 2 star than 4 in the food department the buffet being lukewarm and a lack of variety and things dissappearing before the end of the restaurant operating hours.
Bar prices were very high with poor service, strange as the furnishings were a bit basic more reminiscent of a 1 star. Thus most people departed to other places.
The only plus factors are the central location and an outside balcony for the restaurant.
Travel operator: Thomson
20 years 4 months ago
We stayed in the Villas - 2 bedroomed apartment with a sofa bed in the Lounge. Absolutely spotless, brilliant holiday. Night time entertainment is right outside the windows but finishes by about 11pm and some of it is quite good. Entertainment by the poolside at the Hotel is better.
Hope to go back again another time.
Hope to go back again another time.
Travel operator: Thomson
Recommended
20 years 4 months ago
This hotel is the best hotel I have ever stayed in.
Although we stayed in the apartments we were on half board and ate in the hotel.
Sonia was the childrens enterainer and entertained the kids throughout the day.
The resort was clean with the only down side being the tons of ants, but after once telling the hotel, the cleaners came in and we didnt see another ant in our villa.
Although we stayed in the apartments we were on half board and ate in the hotel.
Sonia was the childrens enterainer and entertained the kids throughout the day.
The resort was clean with the only down side being the tons of ants, but after once telling the hotel, the cleaners came in and we didnt see another ant in our villa.
Travel operator: Thomson
Recommended
20 years 5 months ago
The hotel was fabulous, it was never dirty and always being cleaned. The staff were very polite, especially bar staff even though they were very busy at all times. The area was breath taking all very natural and soo many things to do at the location Cala Galdana. I will be visiting again.
Travel operator: Thompson
Recommended
20 years 5 months ago
Official 4 star hotel , but really its a 3 star in disguise.Great location and cleanliness cannot be faulted. Total lack of bar staff so bad drinks service when busy at evening show time in fact so bad we gave up and went to the nearby Sol hotel for entertainment and drinks. The food is typical 3 star Spanish hotel buffet.Ham with ham and more ham.Why you get tinned fruit in Spain defies all logic.Ice cream for desert served in a plastic tub.You wont starve but it is really poor overall food quality and in no way is it 4 star. The freah fruit is hard and not ripe...even Asda supplies better.When we went to the reception to ask if a waiter could be sent to the piano bar so we could order a drink we were told to go find a waiter ourselves.....4 star ???? I dont think so.
The entertainment is below average but at least it is below average every night.
The resident singer and organ grinder has the worst voice I have ever heard....shockingly poor.
Superb location....dont know about the apartments though as we were staying in the hotel.
4 star price for 3 star food and entertainment.
The entertainment is below average but at least it is below average every night.
The resident singer and organ grinder has the worst voice I have ever heard....shockingly poor.
Superb location....dont know about the apartments though as we were staying in the hotel.
4 star price for 3 star food and entertainment.
Travel operator: thomson
20 years 5 months ago
Hey there,
I stayed in the apartments and i must say they were very nice. Not huge but enough room! The maid service was really good not a complaint about that! The staff were very friendly and in the space of two weeks we knew nearly all there names and they were so friendly! There was a waiter called Jesus he was really cool!
The pool was very nice and the deck chairs were really comfie! The hotel had fast internet coneection and were really good to keep in touch with the folk back home!
The entertainment at night was ok but its hard to suite everyones tastes so i didnt mind it! Although i must say the person who sang before the shows were on had the most horrible screachy voice!
The hotel was very well located too!
I stayed in the apartments and i must say they were very nice. Not huge but enough room! The maid service was really good not a complaint about that! The staff were very friendly and in the space of two weeks we knew nearly all there names and they were so friendly! There was a waiter called Jesus he was really cool!
The pool was very nice and the deck chairs were really comfie! The hotel had fast internet coneection and were really good to keep in touch with the folk back home!
The entertainment at night was ok but its hard to suite everyones tastes so i didnt mind it! Although i must say the person who sang before the shows were on had the most horrible screachy voice!
The hotel was very well located too!
Travel operator: Thomsons
Recommended
20 years 6 months ago
Great stay, lovley hotel and staff. Beautiful location and great entertainment both in-house and visiting shows. Highlight was the Ultimate Pop Party show. Wonderful charisma and voice from the singer (Alfredo?) and the girls were entertaining.
Definitley hope to be back next year.
Definitley hope to be back next year.
Travel operator: Thomson
Recommended
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