14 Reviews
Traveller Rating
-
Excellent3
-
Very Good3
-
Good5
-
Average1
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
The staff were very helpful at reception and the cleaning staff very good.
Travel operator: thomas cook
Travel operator: Travel Republic
There is no kettle or toaster but these can be hired via reception (we took a travel kettle and
Travel operator: Jet 2 / Travel Republic
The apartment had been recently refurbished and the bathroom in particular was of a much higher standard than I would usually expect to find in a 3* hotel. The cleaners did a fantastic job and often left sweets and lollypops for the children which they thought was wonderful!
We did not use the restaurant but other guests we spoke to said the food was fine. The bar next to one of the pools served snacks which were ok but we only ate there once.
We did not see much of the entertainment in the evening as we were generally out in the resort but what we did see was ok, the usual stuff really, a kids disco followed by some sort of act. The majority of guests were German so much of the entertainment and kids club was aimed towards them but the entertainment staff did say everything in about 3 languages so everyone could join in if they wanted and they always asked if our children wanted to attend the kids club, they never did as they were happy by the pool so i cant comment on it really.
The two pools were lovely, we tended to use the one nearest the beach as there were more sunbeds there and there was also a pool table and table tennis next to it. Both the table tennis and mini golf were free which was great. Even though it was August we never had any problem getting a sunbed and no-one was reserving beds early in the morning which made a nice change.
Travel operator: Thomson
The staff were nice especially our cleaners. Rooms were clean but basic what we expected for a typical 3 star. We never eat in the hotel as we were self catering.
The entertainment looked good but it was all German It didnt really matter to us as our daughter is only 2 but wouldn't reccomend it for older kids.
Very few English at the hotel 99% deutch so If you book this hotel be preppared to get up early for a sunbed. You get a note saying your not allowed to reserve them but everyone does. The parasols are gone by 7.30!
* If things get too much with the other guests, head down to Chaplins bar the staff are great they have a quiz on and a clown for the kids. *
Also another tip for the first week we were walking up and down loads of steps with a buggie to get to the marina but if you head towards the beach there is a short cut that brings you out at the Brittania bar!!
Travel operator: independent (low cost beds)
We didn't eat at the hotel as the food had a 'German flavour' to it, but as there are so many good restaurants it is not a problem, 'Es Plato' and 'Avanti' were favourites.
The location is certainly the best in the resort, the view is beautiful and just across the road from the marina, which is also lovely and the main place to eat in the evening.
The reception and cleaning staff and were pleasant and the pool area was clean and well maintained.
We would certainly revisit this hotel and enjoyed a really good family holiday
Travel operator: independent
The rooms were cleaned and linen changed every day and the grounds were very well kept. The views from the appartments and the pool areas were fantastic, the marina area was very pretty and offered a good selection of restaurants.
We do not like loud holidays and we found the children (8 & 6) had a lovely time just playing in the grounds (including pool tables and free mini golf) and swimming - they did not need entertainment.
Entertainment was offered in the evening, and yes it was in German, but you were offered the use of the entertainment in the hotel next door which was geared towards the English.
Thomson, you were a bit of a let down on this occasion as we were just left to own devices from the airport until the "welcome" the next day, where the rep was 20 mins late and not very welcoming! Very good on way back though and ensure we each checked in ok.
If you want a holiday which is truly relaxing in beautiful surroundings with good local food then this is the holiday for you. If you want constant noise and entertainment then you should try the lively Majorca where we stayed in the summer which was too "British" for us!
Travel operator: Thomson
It is clear that there have been some recent painting and decorating at the hotel, although some areas are a bit tired. Our room.. well, it was typical basic spanish rooms, but large, with a TV showing BBC news which was helpful. Our room had a brand new kitchen, with a great view over one of the pools and the ocean/ marina entrance.
The cleaners were friendly, and I was so pleased that we got fresh linen and towels each day - nice. If possible, always ask for a corner apartment for the great views. The front desk manager spoke good broken english and was very friendly. Didnt see any other staff to speak to.
We went on a package with Thomsons.... very very disappoined. No coach transfer rep, then we got dropped off at the end of the road, then when we got into the reception we saw a rep who was waiting for us, to inform us that the usual rep had been sent to the Dominion Republic due to the storms, and that we wouldnt have a rep, but to call the Thomson helpline if we need help! Poor show Thomsons.
FINALLY - the only real downside to the hotel was that it was geared around Germans, and there were alot of them in the hotel. The evening entertainment was run by a german resident rep, and the shows/ games etc.. are all in German!
Travel operator: Thomson
Apartments were spotless and regularly cleaned in some areas e.g. floor cleaned and bed lined changed daily (they didn't even mind the multiple henna tattoos that had transferred themselves from my children to the sheets).
However, the standard of decoration and repair were quite poor (all repair and building work in these places seem to be carried out by cowboys) and inside the cupboards were not very clean.
Travel operator: Thomson
Travel operator: thomson
Ask a Question
Got a question? Ask our community of over 1.5 million users.