59 Reviews
Traveller Rating
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Excellent38
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Very Good17
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Good2
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomas cook
Hotel tip: Get out to the pool early, therefore of people there.
Well what can I say this was our 3rd visit to this hotel and was as amazing as ever. All I can say is the management and staff go above and beyond for you nothing is to much hassle. Check in time in the Balerics is 2pm so having been to Menorca for the last 5 years we knew to put towels and swim wear in case at top
Food this year was amazing and we thought it couldn't get much better last year but it was plentiful and fresh.
Every area of this hotel is so clean and you always see staff tidying up all day
Snack bar was really good this year as they have added nuggets and fish sticks to the snack menu a hit with my son. Manager is so approachable I went and spoke with him about broken sunbeds and straight away we see Maintenance around the pool looking for broken sunbeds so efficient daily then they would replace broken ones with washed ones that had been stored so helpful
For the people who were there whilst we were that complained about inflatables in the pool well shame on you this is a family hotel and kids just wanna have fun what is a pool without inflatables and to say over run with them is mad as for the whole 2 weeks never more than 10 in the pool but this got sorted again quickly a Co. Promise made and lilos and rings now allowed daytime entertainment around the pool excellent and the team work so hard
It's also nice as there is no sunbed wars. Bar in the evening has 3 or 4 staff on it from around 8.30 meaning you never have to que longer than 5 mins for a drink which is excellent always go down really quick even quicker when there's more staff so never had a problem we'll done marinda team
All in all I would rate this hotel a 4 star well done marinda and can't wait to return next year
Travel operator: Thomas. Cook
Hotel tip: BOOK IT YOU WILL BE AMAZED
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Reception is beautiful and Wi-Fi in there, nice and cool as well lol. Rooms (we was on the bottom) bit dated but always kept very clean by maid who came in 5 times a week.
Pools where great, my kids loved them and was never out of them. Food was fantastic, so much to choose from . Staff was brilliant, always trying their hardest to keep you entertained from morning till night (very hard working).
Kids club was brilliant, my boy does not like joining in but after 2 days decided he wanted to go & after that wanted to go every day .
Water park next door is well worth going, is very good for slides and if you just want to relax and sunbath. Lady in the shop is very friendly . Only 1 thing we didn't like, is the lifeguard did not do their job.....did not matter which one was on they either was too busy on their phone, or to busy in the water playing . But apart from that I could not fault this place one bit. Will be booking for next year.
Travel operator: Thomas cook
The hotel was cleaned 5 days a week by the maids, and towels changed 5 days a week also. The rooms are clean and spacious, although a teeny weeny bit dated. Reception staff are friendly and accommodating and the entertainment crew are fantastic. Mini disco every night for the children, and adult entertainment after that.
There are 3 swimming pools, mini golf, tennis courts, volley ball area, children’s play area and kids club on site. I cannot fault this hotel at all and would definitely recommend for families with children. I am booking my holiday for next year (2011) - and it will be our 3rd time.
Travel operator: thomas cook
Travel operator: BMI Baby & lastminute.com
nathan.& sarah. kids love u thank you all
Travel operator: thomas cook
Travel operator: On The Beach
Drab furnishings room smelt of dampness and was crawling with ants accomodation to say the least needed a big overhaul in a big way enough for us to ask to be moved the next morning to another hotel, in which did not happen due to thomas cook cock ups.
The food was hit and miss good one day and average the next, the swimming pool was very average and not particularly clean,and was bedlam every day as the pool was not as big as it looks in the brochure and was very busy.
At night the staff tried to put shows on the outside stage which was falling apart and there is only one bar opened outside no air con bar opened so had to sit outside which was very uncomfortable in the heat.
In general a very untidy place, for a holiday that wasnt far short of
Travel operator: thomas cook
Travel operator: thomas cook
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