42 Reviews
Traveller Rating
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Excellent4
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Very Good12
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Good8
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Average10
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Poor7
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 1 month ago
Thought that the apartments were very clean and tidy. All the staff was friendly and helpful.
It's not a good location as it is high up but there is enough entertainment in the bar. The food in the miador is lovely we ate there for are breakfast and dinner would go back again in the near future.
It's not a good location as it is high up but there is enough entertainment in the bar. The food in the miador is lovely we ate there for are breakfast and dinner would go back again in the near future.
Travel operator: direct holidays
Recommended
20 years 1 month ago
Thought that the apartments were very clean and tidy. All the staff was friendly and helpful.
It's not a good location as it is high up but there is enough entertainment in the bar.
The food in the miador is lovely we ate there for are breakfast and dinner would go back again in the near future.
It's not a good location as it is high up but there is enough entertainment in the bar.
The food in the miador is lovely we ate there for are breakfast and dinner would go back again in the near future.
Travel operator: direct holidays
Recommended
20 years 2 months ago
We went for two weeks self catering and had no problems finding places to eat. The room was cleaned 5 times a week and was acceptable. The complex is out of the way though for night life.
Staff are brilliant at the Mirador. My son fell in love with Claire the childrens enterainer.
We found the ranch to be the best place to eat.
Ants are a pain but can't be helped with the hot weather.
We said we would go again but in another 5 years when it is more developed.
We had a really nice time and apart from the ants and the lack of places to go we had a wicked time.
Staff are brilliant at the Mirador. My son fell in love with Claire the childrens enterainer.
We found the ranch to be the best place to eat.
Ants are a pain but can't be helped with the hot weather.
We said we would go again but in another 5 years when it is more developed.
We had a really nice time and apart from the ants and the lack of places to go we had a wicked time.
Travel operator: Thomas Cook
Recommended
20 years 2 months ago
We returned to Castillo Beach after a break of 5 years. I had read some of the reviews after booking and wondered if we had made a mistake. No! Maybe there were problems in the high season but in October it was as great as I remembered. Sure the accommodation is basic but read your brochures folks.
The staff are lovely, the bungalow and public areas were always clean and tidy and the location suits us.
Can't really comment on the entertainment as we were always out and about in Caleta.
I hope we are back in less than 5 years.
The staff are lovely, the bungalow and public areas were always clean and tidy and the location suits us.
Can't really comment on the entertainment as we were always out and about in Caleta.
I hope we are back in less than 5 years.
Travel operator: Direct Holidays
Recommended
20 years 2 months ago
Had mixed feelings about these apartments due to varied reports from others on this site. However, when we got there it was just as it was when we visited 3 years ago.
The bungalow was very clean but basic. It had two full bathrooms with showers and the second bedroom was very spacious. We had a poolside apartment so very handy for us to go back and fourth throughout day.
The entertainment on a night for children was very good and most of the caberet acts were good. Everywhere on the complexe was clean and very friendly staff.
Although it was 20 minutes walk into the main centre it was a nice walk. Plenty of places to eat. Weather was good and we will be visiting again.
The bungalow was very clean but basic. It had two full bathrooms with showers and the second bedroom was very spacious. We had a poolside apartment so very handy for us to go back and fourth throughout day.
The entertainment on a night for children was very good and most of the caberet acts were good. Everywhere on the complexe was clean and very friendly staff.
Although it was 20 minutes walk into the main centre it was a nice walk. Plenty of places to eat. Weather was good and we will be visiting again.
Travel operator: Direct Holidays
Recommended
20 years 4 months ago
We booked this as a last minute deal and I guess you only get whay you pay for! Apartments although clean were stuffy with no windows which could be opened when out during the day. Therefore when you returned puggled to your room to cool down from the sun it was like walking into a furnace! I couldn't believe you had to pay for fans. First time I've been to an apartment with no TV or radio provided. Beds were hard.
Pools looked good but there was a lack of shade around them and some of the sunbeds were broken and dirty. Mostly from melted ice cream lollys!
If you don't want to be around lots of noisy kids don't come here. The complex reminded me of holiday camps back home with sun.
Pools looked good but there was a lack of shade around them and some of the sunbeds were broken and dirty. Mostly from melted ice cream lollys!
If you don't want to be around lots of noisy kids don't come here. The complex reminded me of holiday camps back home with sun.
Travel operator: Direct Holidays
20 years 4 months ago
My God where to start. Quite the worst accommodation I have ever stayed in. I have written an 11 page letter of complaint which says it all really.
I had a quarry and slag heap outside the bedroom window with Juggernauts passing every 10 minutes only 5 meters from the window 8am - 8pm incredible. Also on the flight path; jets passing every 10 minutes at 1000 feet - nice.
Disgusting distgusting don't even consider this or Direct Holidays. I have sent the video of the lorries and accommodation to Holidays from Hell which speaks volumes.
I had a quarry and slag heap outside the bedroom window with Juggernauts passing every 10 minutes only 5 meters from the window 8am - 8pm incredible. Also on the flight path; jets passing every 10 minutes at 1000 feet - nice.
Disgusting distgusting don't even consider this or Direct Holidays. I have sent the video of the lorries and accommodation to Holidays from Hell which speaks volumes.
Travel operator: Direct Holidays
20 years 5 months ago
Hotel is o.k. but it is well out of the way. There were cats everywhere looking for food and causing a nuisance.
The entertainment was very poor and the entertainers must have been dragged in from the street.
The pool area was fair but hotel staff were a bit slow in keeping the pool area clean and also very reluctant in giving out toilet roll to the point where we had to go and buy our own costing 2 pound a roll.
The location of the hotel was surrounded by ongoing building work which is all over the resort in general. Overall it was a very dissapointing holiday and i will not be going to that part of the island again as i heard that other parts of the island were excellent with prices a lot more reasonable.
The entertainment was very poor and the entertainers must have been dragged in from the street.
The pool area was fair but hotel staff were a bit slow in keeping the pool area clean and also very reluctant in giving out toilet roll to the point where we had to go and buy our own costing 2 pound a roll.
The location of the hotel was surrounded by ongoing building work which is all over the resort in general. Overall it was a very dissapointing holiday and i will not be going to that part of the island again as i heard that other parts of the island were excellent with prices a lot more reasonable.
Travel operator: my travel
20 years 5 months ago
the maids visted 5 ays a week and cleaned well although ants were a nuisence. lots of cats!!!
staff were most helpful and friendly especially the waitresses and waiters
the choice of entertainment was brilliant, rangeing from elvis to electric guitarist
plenty of bars just a 3 minuite walk away from complex
food was lovely at an average price
We would love to go back to castillo beach
staff were most helpful and friendly especially the waitresses and waiters
the choice of entertainment was brilliant, rangeing from elvis to electric guitarist
plenty of bars just a 3 minuite walk away from complex
food was lovely at an average price
We would love to go back to castillo beach
Travel operator: first choice
Recommended
20 years 5 months ago
The apartment was dirty, there were squashed insects on the shower wall when we got there and they were still there when we left. The beds were dirty, smelly and stained. The bed legs were rusted pieces of iron. One plug was supplied for the kitchen sink, bathroom basin and bath. The hot water was on a first come first served basis. The pool provided no sun shade at all but you could hire a parasol. The pool area and beds were never cleaned. The toilets at the pool were disgusting. This was the worst apartments I have ever stayed in. Self catering?? two tiny rings that took 1 hour to boil three eggs.
Unless you have a car, this apartment is right on the outskirts of Caletta.
Unless you have a car, this apartment is right on the outskirts of Caletta.
Travel operator: Direct Holidays
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