38 Reviews
Traveller Rating
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Excellent7
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Very Good15
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Good12
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Lovely thick and large towels which were changed 3 times during our stay, bed linen changed once.I do wish they would get some fitted sheets for the beds that fit the mattress - the ones they use are too small and frequently came adrift!
Bins emptied, bathroom cleaned and floors washed by a friendly "maid" every other day which I considered perfectly sufficient.
The position of the bungalow meant that it was blissfully quiet at night and breakfast on the terrace in the morning watching the sun rise was a peaceful experience.
Can't comment on the entertainment as we didn't see any of it.
This was classified a'superior' bungalow but a few niggles eg: sink plug chain broken, wardrobe door very sticky and hard to close, the afore-mentioned sheet problem, some kitchen equipment very tatty, stained upholstery, etc, makes me wonder what a 'normal' bungalow is like, but on the whole we were satisfied with it and would definitely return.
Travel operator: booked direct
Travel operator: First Choice
The bar staff are a little grumpy, but that didnt atter too much. The reception staff all speak a variety of different languages and are very fluent. As soon as we arrived in our apartment it had a damp smell. Just a quick pray of deoderant and it was all good. Our apartment (2078) was overlooking the carpark. Silly us at first got apartment 1054 (across the road) We thought that this was a bit of a nightmare because it was across the road. HOW WRONG WERE WE!
These apatments had double glazing. And have been renovated. The 2000 block is very tired and needs to be renovated!. The pools are fantastic and are overlooking the sea. just 2 seconds and you are there. A huge variety of bars and restaraunts are about 10 mins away.
The planes go right across the beach. A good view for Plane Spotters like me =). But noise wasnt bad the occasional 737 going past. The airport is 10 mins away! If you are to stay at this hotel I reconmemd the 3000 block or the 1000 block. I reconmend La Boguetta a fantastic pizza restaraunt. On the beach there is a guy who makes fantastic sandcastles and has a sandcastle school daily at 12:00 for 6 euro.
Overall a fantastic holiday and i reconmend the Barcelo Club El Castillo to anybody.
Travel operator: Direct Holidays
We felt the need for a bit more space (and a cheaper price) and so plumped for the Barcelo Club this year. We weren
Travel operator: Direct Holidays
Travel operator: First Choice
We awoke on Christmas morning to bright sunshine and it put a totally different reflection on everything. The apartments, although basic are perfectly fine especially if, like us, you are half board and therefore not really using the kitchen facilities. The cleanliness left a little to be desired but as long as the sun was shining I died not care. On the 5th day we experienced a problem as a drain outside was leaking raw sewage which was pooling outside our door! I complained and eventually 3 days later we were moved. The Manager was extremely apologetic and offered us a free trip and lunch vouchers which we accepted. The new apartment was fabulous and I just wished that I had moved there before. We were now in the 2000 block and I would definitely recommend these as opposed to the 3000 block which are a bit old, dark and smelly.
The weather was very disappointing and I realise that this can dampen the mood on any holiday. In the sunshine this hotel has everything to offer.
Great location, lovely beach, super apartments (some), fantastic food (El Menu half board) and friendly staff.
I am hoping to return in the summer when the weather should be kinder.
Travel operator: Thomas Cook
The food in the complex restaurant was very good most days we all had breakfast and two nights evening meals lots of choice and cheap.
We stayed in 3000 complex which was only a few minuets from the beach and hotels four swimming pools which where kept very clean.
Hotel Staff what can I say some of the best we have had on any holiday very friendly and helpful nothing to much trouble. Poolside bar staff where great we were sorry to leave we will be going to this resort again very soon
Travel operator: First choice
Reception staff were very friendly and made us welcome. we were given a map to our apt (2197) .
The apartment was spotless ,spacious and bright. We were on the first floor overlooking the square were the entertainment happened with a view of the pool and beach also.
We went self catering so always ate out so we never really used the kitchen in the apt which consisted of a 2 ring hob ,fridge,kettle and a broken toaster. the kids 8 and 2 loved the pools(all 4) which were kept very clean.
The kids club started from 4 yrs up,my 8 yr old loved it but the entertainment staff always made a point of having a laugh with the under 2's also! The complex has a couple of restaurants ,shops and a mini supermarket but the walk into town only takes a couple of mins and its a nice walk too( along the beach).
We WILL be definately be visiting Barcelo Castillo again and I highly recommend this complex to young families.
Travel operator: first choice
Very clean and just the right size. air conditioning units in the living area and the bedroom, although did speak to some people who were in the 1000 block and all they had was a fan on the ceiling which did not really do anything! we had a flat screen TV which we were impressed by! Bathroom was a nice size with a powerful and hot shower.
The complex is so big and although we were told before going it was massive we did not realise just how BIG! it covers all the way round half of the bay. We were self catering so cant really comment on the food although we heard no complaints there was a guy sitting outside reception when we arrived and he shouted "the foods rubbish".
Weather was lovely ok we had a few clouds but we still sat out by the pool and got burnt so do not let this fool you! Pool area by the 3000 block was really nice, was a nice size but can imagine in season it is very busy but there is a smaller pool with a Jacuzzi near by and further down the complex are a further 2 bigger pools, the pool in 3000 block over looked the beach which was lovely to sit and watch.
plenty of places to go and eat although we mainly used the bar by one of the pools which looked onto the beach! my other half had a club sandwich almost everyday he loved it so much! it
Travel operator: First Choice
The walk into town was fine, the location was good.
The Entertainment in the evening was ok but you could never get a seat unless you stayed in all evening so if you went out every night like we did you never got to sit and watch the entertainment you had to just sort of hover at the back of the crowds.
My only complaint really would be that you could NEVER get a sunbed at the main pool, we even got up at 7.30-8.00 but none left......
Travel operator: Eclipse
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