25 Reviews
Traveller Rating
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Excellent0
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Very Good7
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Good6
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Average5
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Poor7
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: individual traveller flew with Ryan Air
Travel operator: A1
Travel operator: medhotels.com
Martin the bar person is excellent and the place would go to pieces without him. The walk along the sea front path to Caleta is beautiful and must be experienced we did it every day and the time took varied between an hour and 30 Min's depending on the chipmunks.
The hotel is clean and tidy, the rooms are basic but large and functional, the pool area is great, the park area for the children needs attention, there are more bar staff needed as Martin was the only bar person and he worked exceptionally hard from early morning to late evening practically 7 day's a week, the all nclusiive bar ends at 22:00p.m which is to early, but you can purchase drinks at the bar until 24:00p.m.
The cleaning staff were friendly and helpful as was Natalia in the small store, the food was varied and edible.
Overall we had a brillient time as did the majority of the other guests we spoke to.
The lack of entertainment was a minus, but my experinence of resort entertainment has been varied anyway and you get what you pay for.
Travel operator: Independent
All rooms had a pool view with all amenities. Staff were extremely friendly and helpful but overworked.
Food was basic but adequate. Ideal for a bargain relaxing no frills holiday but we would recommend a car as it is out of the main resort.
Travel operator: imperial travel
I found that the hotel staff were sometimes hard to track down - so much to the point, that we were serving ourselves drinks from the bar! However, they were all friendly and obviously overworked but tried their best to meet our requests.
I found the apartments basic but clean. There wasn't a lot of equipment for the self catering option and I think the maid only came in twice during our 1 week stay. However, it had everything we needed and the TV manged to get CNN in English which was good. The rooms are not air conditioned but I didn't find that I really needed it.
The best thing about this hotel has got to be the pool - it was amazing and there were plenty of sun loungers and space to go round. Yes it was a tad cold but not noticable when you got in - I find my local swimming pool cold at first! Plus the glorious sunshine made it all the more worthwhile when you got out. It was clean as was the area around the pool. I actually spent three days by the pool and tanned for the first time ever - the weather really is great there.
I'd read reviews about the mediocre food but I wasn't too horrified by it. In fact, I found all the fish dishes extremely tasty although the selection was limited. However, the contant supply of chips seemed to keep the British guests happy at least. I don't think it was at all that bad, ok it wasn't fine cuisine but it didn't give me food poisoning and was tasty enough.
All in all, I throughly enjoyed my stay at La Pyramide. It was a cheap holiday and obviosuly cheap for a reason. The hotel is basic and the entertainment is non-existent - but I didn't go there for karaoke or rep shows so i wasn't disappointed. If you want a cheap non-fussy break, and are the type of person who is happy to make do with what you've got, then La Pyramide is for you. I could have esily stayed there another week around the pool drinking pink pina coladas, soaking up the sun and reading my book. It was a lovely change from frantic city life.
Travel operator: Thomas Cook
We arrived at supper time expecting a hot meal only to be greeted by a stone cold servery of food which was meant to be hot but was not. The same thing at breakfast..
There were 3 staff trying to run the whole hotel with no manager. I asked if the food would be hot at breakfast and was told yes. When we arrived in the dining room at 0730 having eaten nothing for 24 hrs by this time we were greeted with a cold cooked breakfast the likes of which I have never experienced in my life.Aa blind man could have done a better job.
Needless to say as my 6 yr old daughter is my priority I rang the rep and asked to be moved. It cost me an extra 200 euro but it's the best money I ever spent to get out of that hell hole. Do not stay here unless you want to be ill and want to pay extra to get moved as we did.
The rep knew of the problems and when I asked why the company continued to send clients here she could not answer me thus begging the question that it's just another money making exercise by getting you to pay more to change to another hotel.
I am taking legal action to get my money back for the extra I paid to move. We went to the Antigua and wow my god what a difference it made to our holiday.
Very professional in every way. Everthing about this hotel is 5 star and not 3 as it states so if i were you pay the extra in the uk before you go and be happy from the start and don't put yourself or your kids through what us and others did by going to la piramide.
Just so you are aware how bad the problem was at this hotel there were ten others moved on the same day as us making the holiday company in the region of 2000 euro extra. I rest my case. Be afraid be very afraid if you travel to this hotel, you have been warned!!!!
Travel operator: thomas cook
All inclusive - only till 10pm - unable to get a bottle water or cup of coffee before 11am in morning - shop closed day we arrived!
Location - what can only be desribed as 360 degree building site
Staff - minimal and really not that helpfull - not 24 reception
No entertainment - watching the pool man take hours over getting a few leaves out - about as exciting as it gets.
I would never visit this hotel again - not even if i was given it free!!
Travel operator: Travel Shop
This holiday was great, the food was tasty! And the cleanliness wa perfect, the food was fine considering it was only a 3 star hotel.
Although the location wasn't that good, the hotel will maek it up for you, you have evrything you need there, you have food, entertaiment, bars, gym and other things to keep you satisfied. For children this might not be the ideal place becuse there's only a dart bord and a pool table which isn't that exiting but apart from that its fine.
If you hire a car its fantastic beause you can go visit the town and beaches and the night life, I honestly Suggest go out to play mini golf at night beacuse the scenery is Gorgous!
This holiday was great I loved it and so did my family, I can't believe what other people thought it wasn't good enough, maybe they need to book a 5star, but this done it for me just fine.
Travel operator: Vergin
The hotel was clean and tidy on a whole but our room had blood on the floor when we got there and was still there when we left, kitchen facilities were very basic and to improve you had to rent extras i.e. kettle, toaster. The canteen area was tidy but tables were sticky all the time and the food was never hot so they had a microwave to heat up your dinner!!! Some foods were even left on a tray without a heat lamp or anyway of keeping it warm.
There was no entertainment at all they did have a sky in the bar area but it was always Spanish channels on for the staff and Spanish that was staying there. Some of the staff were really nice and a few of them came across as rude and that they didn
Travel operator: air tours
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