42 Reviews
Traveller Rating
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Excellent9
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Very Good19
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Good12
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Rooms were large with doors seperating us and the kids, very clean, with fridge and kettle!
Food was lovely, well presented and had chefs cooking the food infront of you, which was nice.
Staff were extremely pleasant and very helpful.
Close to beach and the sand dunes are a must.
This complex has everything and I recommend it.
The entertainment in the evening is a bit different as they mime to everything, ie different shows, musicals etc. but it is done very well.
Travel operator: Sunmaster
All the rooms are either on the ground floor or on the first floor. Anyone who is disabled or finds stairs difficult should request a ground floor room as there are no lifts. Even some of the ground floor rooms are up a step or two. Apart from that the hotel is wheelchair friendly as far as I could see. However, the lighting at night outside my room was very poor and it would not be difficult to have a nasty fall from one of the steps - particularly if tipsy.
I had half board and that was quite adequate. The nearby supermarket sells locally brewed cooled beer in bottles and cans (Strongbow too), wine, spirits. It is much cheaper than at the dinner table if you are not on all-inclusive. My room had a refrigerator in which it was possible to keep some bottled water or beer. The supermarket also sells the popular UK newspapers, most on the day of publication.
The room was excellent and the most spacious I have had in Europe. The bedroom had shutters and they could be drawn to section off the lounge area, which had a 20inch TV (Sky News, Eurosport, MTV, and CNN available plus some Spanish, German, Italian and French channels). The lounge had french doors which opened on to the balcony. However, there was no privacy on the balcony if the occupants of the adjoining room were on their balcony, neither was there any shelter from the sun. All that separated the two balconies was a wall about three feet high. Additionally, the balcony was near one of the pools - the noisy one - and pop music and an excitable member of staff were often to be heard over the loudspeaker system. However, noise ceased at 6.30pm.
The food was plentiful and no one would go hungry.
Cleaning of the room, although thorough. was often not done until the afternoon.
I liked the town. It was neither too commercialised, nor too quiet.
The sole of my trainers came off while I was in Corralejo. I had no option but to dive in to the nearest shop and buy another. I was done! I paid 105 euros (about
Travel operator: Independent
We only ate the once in the buffet restaurant, it was ok but we would not have repeated it. Anyway there are some fab places to eat, we just followed the peacock rocks list from the discussion forum, and were not disapointed.
My only complaint was that we were staying in a jnr suite and our teenage son was sleeping in the sofa bed in the lounge which made it a very small apartment with no comfortable chair to sit on, we did ask to be upgraded to a two bedroom apt but there were none available. The sliding door between our bedroom and the lounge had fallen and was really difficult to open and shut, a problem with the apartment upstairs also as we found out late every night,a bit noisy !
The pools were great and never too busy lots and lots of spare sunbeds, we only used the one near us ( we were in the quiet area) once, the water was pretty cold.
We loved the position of the hotel, we like a walk every night before and after dinner and this was just right, about twenty minutes, in a nice quiet location. The bus every hour to the sand dunes is great, the small beach beside the hotel is not worth bothering with, as the Olivia beach is fabulous.
We would return to this super hotel, but to a two bed which would give us privacy.
Travel operator: first choice
On arriving at our room we were amazed by the size, we had a 2 bedroom suite which was beautifully decorated lots of lamps and pictures, 2 balconys a fantastic bathroom and walk in wardrobe, including a safe.
The pools were lovely a bit cold but ok when you got in.
the animation team were brilliant my 10 year old beacame their helper for the week.
Towels were provided daily for the pool so no need to take your own. The room was cleaned daily.
The Spanish and Italian restaurants were a bonus we visited twice and had fantastic food and service buffet restaurant also good, and daytime snacks and sandwiches were available all day at the pool bar, we were spoilt for choice.
3 tennis courts are available to book for hour slots/which is also good fun.
There was building work going on around us but was not obhtrusive in fact it was intersting to watch the cranes.
We will definitely return in the near future
Travel operator: broadway
Cleanliness, the hotel, grounds and rooms are lovely and clean.
Room, we had a junior suite, huge double bed in the bedroom, and 2 beds in the lounge.Air con is fab, a mozzi plug-in is even left in the room for you.Towels changed when left in the bath.Tv in bedroom, not sure about channels, but we did see a kids cartoon channel, a news channel and a film channel in English.
Food, loads of choice, meat cooked on request, but you must stress you want well done or else it will be cooked rare.For breakfast, you can eat outside, and the waiters will bring you coffee if you request it.
The bars do give you free bottles of water if you are on AI.You can get Baileys, Malibu, etc but it is the local equivalent.There are 3 cocktails on AI, 1 kids, 1 non alcholic, and a lovely one with yellow rum in!
There are 7 pools in total, sunbeds were never a problem for us, but if you want a particular pool, then towells started going on the sunbeds about 9am ish, so not too early.There is a life guard on duty, and inflatebles are allowed.Get towells from the spa.
Staff- very helpful, reception sometimes had a queue, but it didnt take long to go down, unless it was check in day.
waiters-brilliant! we had such a laugh with some of them. Give them a tip during the evening and they looked after you really well.Alot of the waiters work at one bar during the day, then a differnt one in the evening,so it really is worth giving them a tip!
Taxi's, if you need to order one, go to the security box outside and they will phone for you.
Netto, is just outside the reception and down the road a bit for any bits you may need.
Entertainment- have to say I didnt watch it, but, my 10yr old loved it, and they work sooo hard.
At night time there is a security guard who wanders about.
There are 2 computers in reception, but these are very overlooked by people.
Upstairs in reception are reading books that people have left behind, anyone can take them too read.
Lovely hotel, beautiful grounds, and not one mozzi bite in 2 weeks!
Travel operator: first choice
I can honestly say that it was the best holiday I've ever been on. The hotel was even better than the brochure reported it would be.
We were self catering, although we did go to the buffet when we first arrived as our flight had been delayed and we were starving! It was ok for one night, but I can imagine you'd start to crave variety if you were eating there every night.
We booked into the Milanese restaurant one night and it was lovely. The food was fantastic, although the portions weren't very big.
The hotel was very clean, we even saw someone cleaning outside the front of the hotel at 10pm. The maid who came into our room was very good, she even went as far as fold my nightie in a pretty pattern on the pillow.
There was some building work going on but we were located the other side of the resort so it didn't bother us at all. The pool nearest to the building works played music all day so it sort of drowned it out.
The pools were lovely, although we stayed at the same one all the time, the one nearest to the 'quiet area'. There are changing huts near to the pool for any shy people, and there were always plenty of sunbeds available (although we didn't go in the height of school holidays!)
The poolside bar served pizza, burgers and sandwiches as well as drinks. The lady who served us was very friendly and often sang all day!
Our room was lovely. The bed is huge, and there's plenty of wardrobe space. The bathroom is modern and clean and new towels are available everyday. The only downside was the kitchen. it was fine for us as we ate out every evening and just had cereal in the mornings. If you wanted to be a bit more adventurous you would struggle as there's hardly any utensils. You can hire kitchen things from the reception though and you'll be given a list on arrival.
The hotel staff were fab, always smiling and helpful.
The reception staff were very patient and even helped me with my very poor Spanish!
The shows that the entertainment team put on in the evenings were good, esp if you've got children.
I'm not sure what the daytime activities were like as we never got involved, we'd like to do our own thing.
The location was ideal for us. It's in a quiet area of town, but the hussle and bustle wasn't too far away. Don't even think about walking into town!! A taxi costs no more than 3 euro.
I get the impression that the town is expanding more and more, hence all the building works going on. I expect if we were to go back next year there would be hotels even further out from the centre of town and this hotel would be classed as central!
I would go back to this hotel at the drop of a hat. Beautiful surroundings, gorgeous hotel, fantastic weather and everything you need to hand equals a wonderful holiday!
Travel operator: First Choice
The rooms here are very large and consist of kitchen area, lounge area, bedroom and small balcony or terrace .
The bedroom has one of the biggest double beds I have seen.Its Huge I was able to lie full stretch across its width. The bedroom has a ceiling fan and the lounge air con, both worked well.
The hotel has 5 pools situated around the complex,each has a bar near, although not all were open whilst we were there.
There are 3 restaurants, the main one,an italian and a spanish one. We ate in both the main and spanish ones both were very good with a vast choice,they also have chinese some nights. You had to pre book for the spanish or Italian restaurants 1 day in advance but it was worth it.
The entertainment was very low key,mostly sketches etc, although they did have flamenco 1 night.The entertainment was put on in a "theatre" where you sat in rows of seats that were fixed to the floor. this made access difficult and you had to hold your drinks there being nowhwere else to put them except on the floor.The entertainment area and main restaurtant are down 1 level,the entertainment area is open and seems to be the main gathering point for the mozzies.
The children were very well looked after at the hotel. There seemed to be dozen's of childrens entertainers and they would also take your kids off your hands for a few hours every day.all the kids seemed to really like the set up.
It is about a 10/15 minute walk to the main town area, a taxi is 2 to 3 Euros.There are plenty of bars and restaurants here with reasonable prices and entertainment.
All the staff at the hotel are brilliant,nothing is too much trouble for them, they are the most pleasant I have ever come across at any hotel. This was from the Manager down to the cleaners, everbody talks to you with a genuine smile on their face.
Whilst we were there the hotel was less than half full so there was plenty of room everwhere, although I would imagine it could get quite crowded in high season.
There was always a security guard on the main entrance, after dark there were 2.
All in all very good value and we would stay there again.
Travel operator: Self arranged
Lovely gardens, we stopped in the far left apartment block next to the driveway and road (no noise at all), but not much view in the evening from balcony but very very peaceful. Would have preferred to stop nearer the reception for ease of fetching drinks and closer to the pools but then glad didn't stop near to the activity pool as noisier and had view of building work next door (no noise though).
Would definitely go again, really tropical feel to gardens and great choice of pools.
Travel operator: On the Beach (otbeach.com)
The full board basis was excellent for families especially when you have fussy children.
There was a good selection of food. There was always a large selection of cooked dishes , salad bar and then a show cooking area for steaks, pork , chicken and fish , there was also a pasta area and Chinese.
There was a selection of 7 pools with one of these being heated,the only down fall was that the heated pool did not allow children, this was in the RELAX zone.
there was also a pool towel service which changed your pool towels daily.
The room was of a high standard of cleanliness and was well presented, there was also a daily maid service.
Although the pools all seemed to have pool bars located closely to them the down side was due to the fact we visited in March the hotel did not seem to have the number of staff capable of opening all the bars.
This was also evident at meal times as they had only opened the lower section of the restaurant and at times we had to wait for a table, there also no maitre de to seat you so there were a number of tables of 4 which only had 2 seated.
There was also a wait for clean bowls at breakfast. Although I am sure as the season progresses this will be improved with extra staff.
The night entertainment was mainly the animation team miming to songs (not Great).
As a whole the holiday was fantastic and we would definitely book an Atlantis hotel again in the future.
It was excellent value for money
Travel operator: Travel Republic
The double bed was huge - definately big enough for the 2 of us, but was a bit hard - the single fold out in the sitting room was softer.
The TV didn't have many english channels, but did have a german film channel that showed english films with german subtitles so we were able to watch them!
Pools were very clean and quiet, although I expect the quietness was because we went in low season. It was dissapointing all the pool/snack bars weren't open as they would have been useful to us as we were self catering. The facilities for SC were a little dissapointing as there was no oven or microwave, and with regards to cutlery, there was a knife, fork spoon for all of us but not much else as in no bread knife or small veg knife etc.
Hotel was quite quiet apart from the decorating and the decorators painting and chatting at about 7 in the morning.
About a 10-15 min walk to town, but in the evening we used to get a cab (about 3 euros). Cleaners came every day and seemed very thorough.
The food available to us at the restaurants on site was dissapointing as we were SC, but again, this may be better in high-season.
Travel operator: Thomas Cook
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