you cannot self cater at this location (in the sense of cooking for yourself) as the equipment in the kitchen is not good enough.there are 2 electric rings and a microwave.the rings have to be the slowest i have ever seen taking 2 hours to cook some bacon and one and a half to boil a kettle (no i'm not joking).

the rooms that sleep 4 adults are the best of the bunch.if you have children over the age of 6 you will need one of these. the rooms that sleep 2 adults and one child are inadequate and quite small as well as being quite scruffy looking.we upgraded ours to one of the better ones as the one we were given was not good at all.

the pool area is very good and spacious although there can be a contest for the pool beds.the pool bar is a bit of a lottery at times with some of the staff seeming to charge different prices.thomson in their brochure give this 4 stars they must be joking!! i have stayed in 4 star before and this does not come close.

the maid service is also a bit hit or miss the linen for example is supposed to be changed twice a week but wasn't, i'm not sure they cleaned when they were supposed either which was supposed to be 4 times a week.

its located in quite a good spot nice and quiet a short taxi ride from maspalomas faro(costs around 3 euros) which is adjacent to the light house and is a very nice area. the beach is fantastic with the sand dunes behind it.the faro has a smart row of shops and restaurants, the italian is very good.however if you turn left at the lighthouse and follow the signs to the beach there is another small row of shops and restaurants that are slightly cheaper but still good with the waiters offering you free drinks to entice you in.

the food in the cay beach is ok but nothing brilliant the empty restaurant was not unusual.the food in the pool bar was also typical pub type fare good for kids,burgers chips etc.

the weather while we were there august 5th for 2 weeks was extremely hot indeed.which although good in the day at night it was very hot with fans needed as there is no air conditioning which this place could do with.i got the feeling also at this place that they charged you for everything.there is a charge of 25 euros per fan for 2 weeks and a deposit.

they have a crazy golf course in the grounds and charge for its use!! needless to say it was always empty,tennis courts also always empty.i would visit maspalomas again as it is a lovely resort suitable for families and it is slightly more upmarket than nearby playa del ingles, however i will not be visiting Cay Beach Bungalows again.

Hotel very clean, large spacious pool area.

Staff very friendly.

Entertainment throughout the day for kids and adults, although not always too our taste.

Would come back and stay again.

Cay Beach Princess Bungalows

Good size pools, and once saving of sun loungers were sorted out very pleasent to laze by.

Pool bar was sometimes taking too long to serve. Although food was OK.

Location was out of main resort area but only a few euros by taxi if you wanted the night life.

Evening entertainment could be improved, we would have stayed back at the complex on more evenings.

We would return, in fact some of our party it was their 3rd visit.

A lovely complex with great potential which sadly hasn't been tapped. Superb pools including hydro beds and huge jacuzzi.
It is located in a quieter area of the resort but with cheap taxis it is so easy to get to the hotspots for

It was very clean. The entertainment lacked variety but is great if you like 'i am the music man' and other similar party tunes. Therefore mainly for kids. The security guard was very grumpy and generally very unhelpful. All other staff were great.The pool is brilliant and would be the main reason for visiting again.

We returned to the Princess Bungalows, as we had an amazing time once before. This time due to BRITS not Germans hogging sunbeds, towels being put out at 1:00 am and even beds being taken to bungalows and carried out in the mornings it was impossible to spend a relaxing day by the pool, but probably the most annoying were the people who put their towels out and then returned to the resort at 6:00pm, picked them up and returned to their bungalow. Management and tour rep were approached (not just by us) and even asked for more sunbeds. Their attitude was "its not allowed just move them!". Who wants a row over that on their holiday?

Didn't see any security guard, but quite agree over the lack of entertainment, this is a truly beautiful complex and just maybe with sun bed patrol and a little entertainment it could be the perfect holiday

excellent place to stay would definatley go again!

the entertainment could have been better and the security guard was very grumpy

The Cay Beach Princess bungalows are very clean and spacious.The location of the hotel means you have to take taxis to Playa del Ingles or Maspalomas.
There was very little entertainment at night.
The bungalows are in lovely setting and are all single
storey.There is a large pool and pool side bar serving
snacks from 10am to 6pm.The hotel provide free tickets
for the bus to Maspolamas beach which run every hour from 10am.

We stayed at Princess Bungalows - the staff were lovely and the complex and bungalows were very clean indeed. The swimming pools were top rate and the food at the poolside bar was good, the site shop was very well stocked and reasonably priced. We mainly went to the restaurant for our evening meal and again this was reasonably priced and the food of good quality, the staff were very helpful and obviously liked children. The only downside on this holiday was the location, once outside the complex it was very barren with nothing much to do in the evening unless you took a taxi and then you were surrounded by shopping centres. If I could pick the complex up and put it down in a better location I would go again.