5 Reviews
Traveller Rating
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Excellent1
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Very Good2
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Good0
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
8 years 7 months ago
This has to be the worst hotel ever, food under cooked, rooms awful, dirty, smells disgusting, staff were always asking for money from all inclusive holiday makers very unfriendly staff in reception, the manager is useless and did not want to know about my complaint. We wasted a whole week in this dump and had to travel out of resort as food was repetitive, cold, raw and to make matters worse the taxi fair into town was expensive as the place is in the middle of nowhere. Entertainment was awful, I could go on all night with this dump please avoid at all costs.
Travel operator: A1 travel
Hotel tip: Don't stay
15 years 3 months ago
this hotel was fantastic,very clean,and definately deserves 3star rating,rooms great kitchen area in a cupboard and very well equipped.comfy beds,linen changed once in week we were there,and towels every other day.hotel geared mostly towards german and italian visitors as we wrer only 2 british people there,which was fine.as we flew from glasgow our return flight was night,pick up time 1.30am sunday morning,we got to keep our room on until midnight free of charge,a big thumbs up to the koala garden suites.we were in zone2 room 210
Travel operator: airtours
Recommended
16 years 2 months ago
These apartments are lovely they have two 3/4 beds in the bedrooms and they are okay for space. The bathrooms have a full suite with shower seperate not over the bath. Loads of hot water. Our beds were changed every other day. We had four apatments between us and all of them were very well equiped with kitchen utensils etc. The kitchen area is small but servicable with microwave, fridge,toaster, kettle and cooking rings.
The tv only has one english speaking channel which is cnn. The air con is a blessing when you need to cool off.
The food in the restaurant is lovely and there is plenty to choose from we only ate there a few times as we were on selfcatering basis.
There is loads for the kids with the staff working hard to entertain them. There are six pools each with life guards on duty at all times. There are also whirlpools and gymnasium.
The only down side for us is the fact we had to get taxis all time as its a little too far to walk to most places. You are given a free pass for the bus to the beach when you check-in.
I would definately visit this complex again.
The tv only has one english speaking channel which is cnn. The air con is a blessing when you need to cool off.
The food in the restaurant is lovely and there is plenty to choose from we only ate there a few times as we were on selfcatering basis.
There is loads for the kids with the staff working hard to entertain them. There are six pools each with life guards on duty at all times. There are also whirlpools and gymnasium.
The only down side for us is the fact we had to get taxis all time as its a little too far to walk to most places. You are given a free pass for the bus to the beach when you check-in.
I would definately visit this complex again.
Travel operator: thomas cook
Recommended
18 years 3 months ago
We arrived on a Saturday at 7pm.
When we saw our apartment it was clean though the kitchen was behind two doors. It comprised of a two ring hob, sink with eletric sockets above it ,a fridge , and various plates and cups etc.
The staff bwere friendly enough but there was no entertainment on our side of the place. It was arranged into 5 zones all the entertainment was in Spanish laid on for the all inclusive side which comprised of German, Dutch and Spanish.
You had to get a taxi into Playa del Ingles for anything happening at night. The second week there we asked to move apartments because of cockroaches we had them in the bedroom and also in the so called kitchen. To give the staff their due they did move us with no fuss.
When we saw our apartment it was clean though the kitchen was behind two doors. It comprised of a two ring hob, sink with eletric sockets above it ,a fridge , and various plates and cups etc.
The staff bwere friendly enough but there was no entertainment on our side of the place. It was arranged into 5 zones all the entertainment was in Spanish laid on for the all inclusive side which comprised of German, Dutch and Spanish.
You had to get a taxi into Playa del Ingles for anything happening at night. The second week there we asked to move apartments because of cockroaches we had them in the bedroom and also in the so called kitchen. To give the staff their due they did move us with no fuss.
Travel operator: airtours
18 years 3 months ago
We travelled in Sep 06 and thought that for the money we paid for the holiday was very worthwhile. The apartments were small but comfortable and to be honest all you do is get changed and sleep in them its not like you live in them.
Most of the staff were very freindly and the entertainment team were fantastic. overall it was a very nice hotel if a little out of the way.
Would I go again, no but thats because I wouldn't go to any hotel more than once!
Would I recommend it to a friend yes!
Most of the staff were very freindly and the entertainment team were fantastic. overall it was a very nice hotel if a little out of the way.
Would I go again, no but thats because I wouldn't go to any hotel more than once!
Would I recommend it to a friend yes!
Travel operator: airtours
Recommended
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