43 Reviews
Traveller Rating
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Excellent3
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Very Good20
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Good14
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We both rate this an excellent hotel and will definately be revisting in the future!!!
Travel operator: thompson
Travel operator: direct
Travel operator: Flight Only (Budget Travel)
Travel operator: first choice
The dining room needs a completely new floor as most of the tiles were either cracked and broken or wobbly as you walked on them.Also the plaster on the walls was peeling off in places and again absolutely stiffling in the heat.Most days there were horrendous queues for meals going right up the stairs when there were already free tables available in the dining room-couldn't see the logic there.Also not much choice for children on the menu, and the adult food was somewhat monotonous.
Travel operator: Thomson
All in all - we had a great time - we went with another family with 2 children also and initially went 1/2 board but upgraded to AI, which was GREAT!!! and would definatley visit again. xx
Travel operator: Thomson
I cannot really fault this hotel.
We all had a great time and would definately go again.
Andrew
Travel operator: FIRST CHOICE
The cuisine was second to none. Being a bufet it could get a little hectic but this posed no problem at all except when the kids were in at the ice cream.
All staff who worked for the hotel were / are extremely helpful and provided a platinum service.
definately a 4 star and above!!! Never experienced anything like it, fantastic!.
Entertainment was pretty good at times although not amazing, it suited both adults and kids alike.
Lanzarote's nickname (Lanzagrotty) holds no weight what so ever, this island is immaculate with plenty to do.
The hotel resorts standards were very very high in terms of customer service coupled with cleanliness.
The entertainment could have been a little better. The town is roughly 3 euros at the very most to the nearest town and there you can find nice pubs. I would recommend visiting the puns outside the hotel for inexpensive drinks.
The nearest town can be walked to in exactly 30 minutes if your want to walk your big dinner off or a taxi can be summoned by the hotel at a very cheap cost.
The beach ([playa] in spanish) was perfect with nice waves and very clean with plenty of restaurants all round and facilities to accomodate all persons. The beach is white sand. Cost for 2 beds and an umbrella is 6 euro, well worth it! Also the hotel provides a bus servce to the beach every 30 minutes for free, 10 minute journey if that.
I would visit this resort over and over again.
One thing, there is an aquapark that charges quite high rates for admission, near to the hotel. I did not think it was worth it but that is a personal opinion, maybe if i was a kid i suspect i would have loved it. It was very windy there also, so much so that it was annoying.
There is bulding work going on at the moment across the road from the hotel but this would not cause a problem unless you were situated right infront of it, any problems and the rep would sort something else out for you, perhaps move you to another room.
I strongly recommend this to anyone especially with a family, i wasn't there with a family and enjoyed it just famously.
Travel operator: my travel
The hotel was far less attractive.
The pool area was not cleaned for the whole fortnight we were there.The food variety was good if you like it uncooked, stale and mouldy.
Bar staff are moody but the entertainment staff were fantastic.
If you want a good evening show check out cats and magic box show and daily activities are fun. Just watch out for the pool bar staff they may smile once in the time you are there!!!
Travel operator: First Choice
Travel operator: direct holidays
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