37 Reviews
Traveller Rating
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Excellent5
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Very Good8
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Good15
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Average7
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomas Cook
Travel operator: thomas cook
Travel operator: Thomas Cook
Travel operator: Thomas Cook
My son enjoyed the reptile show especially as he got to take part.
I wouldn't visit again because i found the trek to town hard work, not too bad going because its downhill but if you are coming back during the day its too hot for a climb back up. The pool was freezing and the only time it was ok was when you had been in for a period of time because you legs went numb.
As for wildlife we saw a couple of cockroaches but soon got rid of them, couple of cats who were very friendly and the odd geko, one quite large and we had to get someone to come and catch him.
Travel operator: Thomas Cook
Travel operator: thomas cook
Our communication with the staff was limited but when we complained about the "sewage" smell from the bathroom, the response was quick and effective.
We found the location okay - Costa Teguise is within walking distance - and on the plus side, possibly because it was January, the complex was pleasantly quiet.
The weather was mixed - very windy and cloudy initially but much improved as the week went on. We had a good break but have learned to be more wary of last minute "bargains".
Travel operator: Thomas Cook
reception said maid cleaned room and binned rubbish.bambi wasn.t pleased by the flippant attitude, thumper: you shouldn't have left it there.
bambi/thumper: appartments too far from town centre
Travel operator: thomas cook
The only complaint would be the the pool was freezing, although the kids staying at the hotel didnt seem to mind too much.
Staff were very friendly and helpful.
The complex was within walking distance of the main town but there is a free bus and also taxi's are cheap enough.
I would recommend the apts and would consider going back again.
Travel operator: Thomas Cook
The hotel is not very clean the food not to good.
The pools are like ice.
Travel operator: thomas cook
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