26 Reviews
Traveller Rating
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Excellent12
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Very Good10
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Good4
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 4 months ago
THE FOOD IS GORGEOUS!!! I don't know what some people are going on about. Both of us loved it and ate there 6 nights out of 7! Waiters are friendly enough if you make an effort with them.
It's not really near all the bars but its only 3 euro to get to the main central area so thats not bad!
The entertainment around the pool during the day is so funny and gets everyone laughing and joining in. The evening entertainment is also fun but is mainly for families.
I would visit the San Antonio again definitely!!! It well deserves it's 4 stars!!!
It's not really near all the bars but its only 3 euro to get to the main central area so thats not bad!
The entertainment around the pool during the day is so funny and gets everyone laughing and joining in. The evening entertainment is also fun but is mainly for families.
I would visit the San Antonio again definitely!!! It well deserves it's 4 stars!!!
Travel operator: First Choice
Recommended
18 years 7 months ago
This hotel is lovely, very clean & tidy, there was a vast selection of food to choose from with a varying daily menu.
The reception and cleaning staff are very polite indeed, the junior staff in the restaurant were very polite indeed, however, the more senior staff in the restaurant were at best abrupt and at worst quite rude at times despite how polite and courteous you are to them.
With a young daughter we never went down for the entertainment, so we cannot comment.
Great poolside, would recommend the balcony with the sea view.
Despite the impoliteness of the senior restaurant staff, we would definitely return again.
The reception and cleaning staff are very polite indeed, the junior staff in the restaurant were very polite indeed, however, the more senior staff in the restaurant were at best abrupt and at worst quite rude at times despite how polite and courteous you are to them.
With a young daughter we never went down for the entertainment, so we cannot comment.
Great poolside, would recommend the balcony with the sea view.
Despite the impoliteness of the senior restaurant staff, we would definitely return again.
Travel operator: Thomson
Recommended
18 years 7 months ago
This hotel is beachfront, 20 minutes from the airport.
The staff where very polite,efficient and most helpful.
What really sets the San Antonio apart for me was the quality and variety of the food on offer,superb.The entertainment was good and varied and available every night.
We will most certainly be going again,wonderful holiday.
The staff where very polite,efficient and most helpful.
What really sets the San Antonio apart for me was the quality and variety of the food on offer,superb.The entertainment was good and varied and available every night.
We will most certainly be going again,wonderful holiday.
Travel operator: first choice
Recommended
18 years 10 months ago
This being the second visit in twelve months.
Staff are friendly.
Food choice good.
We did experience a few problems on arrival we found the carpet was damp as well the balcony was rather slippery to walk on. The bathroom floor in the corners was dirty and remained that way the whole stay.
We were distracted by the musical entertainment being transmitted into our room was like being in the same location. This did affect the sleep that we had.
We did enjoy other elements of the holiday with the pool side bar and eating midday. We left feeling refreshed
Staff are friendly.
Food choice good.
We did experience a few problems on arrival we found the carpet was damp as well the balcony was rather slippery to walk on. The bathroom floor in the corners was dirty and remained that way the whole stay.
We were distracted by the musical entertainment being transmitted into our room was like being in the same location. This did affect the sleep that we had.
We did enjoy other elements of the holiday with the pool side bar and eating midday. We left feeling refreshed
Travel operator: first choice
Recommended
18 years 10 months ago
This Hotel is where you want to go to spoil yourself.
We went half board & the food was top class instead of staying for dinner every evening you can opt for lunch instead.
The pools & grounds are super, clean & well kept the hotel it self is a good walk from the old town but taxis are very cheap.
The staff are friendly & helpful & the room spotless this is our second time staying & we will be back again.
The entertainment is for older couples & could be updated a bit.
We went half board & the food was top class instead of staying for dinner every evening you can opt for lunch instead.
The pools & grounds are super, clean & well kept the hotel it self is a good walk from the old town but taxis are very cheap.
The staff are friendly & helpful & the room spotless this is our second time staying & we will be back again.
The entertainment is for older couples & could be updated a bit.
Travel operator: Sunworld
Recommended
19 years 4 months ago
This was our second time at this hotel and enjoyed it just as much as last year. The food was lovely and was always being replemished. There was plenty of variety and catered for all nationalities. We experienced only one very rude waiter in the dinner hall but apart from this one exception we found the staff to be very pleasant and helpful at the hotel.
We found the hotel to be very clean although this year when we stayed it was a month earlier than last year and we found that there were more people staying at the hotel. As a result of such crowding we were disappointed that the pool area was not cleaned to the high specification of last year. This did not ruin our holiday and we still spent most days around the salt water pool.
The hotel is located in the New Town and, in my opinion, is perfectly located. You do have to walk some way for the old town or take a taxi for approximately four euros but the hotel is definately in the better part of Puerto Del Carmen.
The hotel entertainer for this year was a guy named Ramon(d). He was second to none and without him our holiday would not have been half as good. The children were kept entertained throughout the whole day and Ramon(d) would always treat them as if they were the only children in the hotel (which they were not). He is perfect for this job and we only hope that he will still be at San Antonio when we return next year for a third visit.
I would most definately recommend this hotel to anyone and will return again. The majority of people we met at the hotel this year had visited this hotel many times in the past and say that they will continue to return to this hotel for many years to come.
We found the hotel to be very clean although this year when we stayed it was a month earlier than last year and we found that there were more people staying at the hotel. As a result of such crowding we were disappointed that the pool area was not cleaned to the high specification of last year. This did not ruin our holiday and we still spent most days around the salt water pool.
The hotel is located in the New Town and, in my opinion, is perfectly located. You do have to walk some way for the old town or take a taxi for approximately four euros but the hotel is definately in the better part of Puerto Del Carmen.
The hotel entertainer for this year was a guy named Ramon(d). He was second to none and without him our holiday would not have been half as good. The children were kept entertained throughout the whole day and Ramon(d) would always treat them as if they were the only children in the hotel (which they were not). He is perfect for this job and we only hope that he will still be at San Antonio when we return next year for a third visit.
I would most definately recommend this hotel to anyone and will return again. The majority of people we met at the hotel this year had visited this hotel many times in the past and say that they will continue to return to this hotel for many years to come.
Travel operator: Direct Holidays
Recommended
19 years 4 months ago
My wife and I stayed in the San Antonio this year for the second time .
It was even better than we remembered (and we thought it was great last year.) The hotel is well presented which must be difficult being an older hotel, there was some painting going on when we were there but it was done in a way that disturbed no-one and kept the place looking bright.
The food was better too with more choices , better cooked every night and I'm 1/2 a stone heavier now I'm back. The walk to the old town is not for the lame but the main strip and the promenade are worth the stroll even if you are going no-where.
The only criticism I heard of the hotel was of the staff, this again has improved from last year, they are making a real effort (even though it must hurt for some of the 'old guard'.)
The younger staff are excellent really helpful and friendly and I earnestly believe they enjoy their jobs. The majority of guests were Spanish with equal shares of German and British/Irish, which made for an international feel.
We ARE going back; this is a first rate Hotel it may not have all the marble and waterfalls of the Yaiza or Natura Palace but , The Location! The Food! The Cleanliness and the Vast majority of the Staff!
It was even better than we remembered (and we thought it was great last year.) The hotel is well presented which must be difficult being an older hotel, there was some painting going on when we were there but it was done in a way that disturbed no-one and kept the place looking bright.
The food was better too with more choices , better cooked every night and I'm 1/2 a stone heavier now I'm back. The walk to the old town is not for the lame but the main strip and the promenade are worth the stroll even if you are going no-where.
The only criticism I heard of the hotel was of the staff, this again has improved from last year, they are making a real effort (even though it must hurt for some of the 'old guard'.)
The younger staff are excellent really helpful and friendly and I earnestly believe they enjoy their jobs. The majority of guests were Spanish with equal shares of German and British/Irish, which made for an international feel.
We ARE going back; this is a first rate Hotel it may not have all the marble and waterfalls of the Yaiza or Natura Palace but , The Location! The Food! The Cleanliness and the Vast majority of the Staff!
Travel operator: Direct Holidays
Recommended
19 years 4 months ago
We have stayed in this hotel 3 times now and it is by far the best. You can't fault the food/rooms/service or staff.
The entertainment was superb. We have travelled to many countries and various grades of hotels but you would have to go a long way to beat this one for value for money and variety.
Only thing we didn't like was one member of staff at the pool bar ... very ignorant man .... but it doesn't spoil the rest of the holiday.
Expensive really for just half board but well worth it. Kids club was very good and laid on plenty of activities to keep the children occupied, including piano lessons!
Would recommend a visit this hotel.
The entertainment was superb. We have travelled to many countries and various grades of hotels but you would have to go a long way to beat this one for value for money and variety.
Only thing we didn't like was one member of staff at the pool bar ... very ignorant man .... but it doesn't spoil the rest of the holiday.
Expensive really for just half board but well worth it. Kids club was very good and laid on plenty of activities to keep the children occupied, including piano lessons!
Would recommend a visit this hotel.
Travel operator: Security Travel
Recommended
19 years 6 months ago
The hotel was lovely, but I thought, if you looked closely it should really be a 3 star rating. Disappointed that there were no tea & coffee making facilities in the room.
The bar and restaurant staff were extremely rude and unfriendly. Many times we were shouted at. It spoilt our holiday. It got to the point where I used to dread going to the restaurant and I felt extremely nervous each time I was there. There was not one smile from the bar staff.
The food was OK but cold, had to heat it up in the microwave.
The bar and restaurant staff were extremely rude and unfriendly. Many times we were shouted at. It spoilt our holiday. It got to the point where I used to dread going to the restaurant and I felt extremely nervous each time I was there. There was not one smile from the bar staff.
The food was OK but cold, had to heat it up in the microwave.
Travel operator: JMC
Recommended
20 years 1 month ago
This is one hotel which actually lives up to everything that the brochures say about it.
We took a taxi transfer (recommended) from the airport, and were there in 10 minutes. Our cases were put in our rooms.
The rooms were very clean, and the beds were changed regularly.
The hotel food was as wide a choice as you could wish for.
Very quiet location, and on the beach straight from the hotel, although we did not use the sea, as the hotel pools were better. You could say that the prices were topside for drinks and snacks, but no more than you would pay in a bar in UK.
We found the staff very helpful and friendly.
The entertainment consisted of a duo (who sang the same songs every night, but sang them well) followed by a first class act, changed every night.
The hotel would suit an older class of person (we are 62, 63 & 82). The "kids club" looked derelict, and if you are taking children, it is worth checking about the facilities. (Admittedly we went during term time)
The "round the Island trip is worth while, as is the market trip. Taxis are cheap. And we didn't think it necessary to hire a car.
Oh, and one last comment, First Choice Airways really should have a little more legroom, so if you are more than 5ft 6inches you may wish to pay extra for more legroom. I would certainly recommend the hotel to all my friends, enjoy!
We took a taxi transfer (recommended) from the airport, and were there in 10 minutes. Our cases were put in our rooms.
The rooms were very clean, and the beds were changed regularly.
The hotel food was as wide a choice as you could wish for.
Very quiet location, and on the beach straight from the hotel, although we did not use the sea, as the hotel pools were better. You could say that the prices were topside for drinks and snacks, but no more than you would pay in a bar in UK.
We found the staff very helpful and friendly.
The entertainment consisted of a duo (who sang the same songs every night, but sang them well) followed by a first class act, changed every night.
The hotel would suit an older class of person (we are 62, 63 & 82). The "kids club" looked derelict, and if you are taking children, it is worth checking about the facilities. (Admittedly we went during term time)
The "round the Island trip is worth while, as is the market trip. Taxis are cheap. And we didn't think it necessary to hire a car.
Oh, and one last comment, First Choice Airways really should have a little more legroom, so if you are more than 5ft 6inches you may wish to pay extra for more legroom. I would certainly recommend the hotel to all my friends, enjoy!
Travel operator: First Choice
Recommended
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