38 Reviews
Traveller Rating
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Excellent6
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Very Good23
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Good6
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We were all inclusive and it was fantastic, we never want to go half board again! You could help yourself to most drinks and snacks from about 10.30am, ie, water, some soft drinks (fizzy pop and alcohol were served by the staff, so kids cant get to them!), ice lollies, ice cream, sandwichs, chips, burgers, pizza etc, really good!
The food in the dining room was excellent, lots of different dishes everyday, I really enjoyed the fish, I ate it everyday!
I noticed alot of people with loads of chips on their plate, even at breakfast, typical fussy English, wont try anything new, very sad! The hotel pool is good but it does get very slippery around the edges so be careful!
We saw loads of people slip over, including adults! Dont run kids! The staff are very nice, especially the entertainment reps, they all love kids and organise great games to keep everyone happy!
There is a kids disco everynight, ours loved it! Some of the night entertainment was a bit cheesy, but thats what being on holiday is all about! There is also a Thomson run kids club in the hotel next door which is great, you can relax for a couple of hours knowing their in safe hands! We all met some lovely people and we are going to keep in touch with them, so be friendly and have a great time!
There are 17 floors and we were on the 12th which was awful at first but you get used to it! Just dont let your kids play out on it!
We would recommend the Thomson organised trips, they are expensive, but you save money being all inclusive at the hotel! We went to Loro Parque which was an hour and a half on the bus, but was well worth it!
There are dolphins, seals, gorillas, penquins, sharks and best of all Orca whales, which were fantastic, they brought a tear to my eye!
We also went on the Medieval night which was very loud and you must join in! You get to eat with your hands and drink as much wine as you wish! Lastly we went out on a boat to see wild dolphins and whales!
This was very emotional too, it was great to see them in their natural home! The dolphins didnt appear that day, but we were told there was only a 60% chance! The pilot whales came really close to the boat! You could also go for a swim if you wanted!
So, we would recommend all of these trips! All in all we had a great holiday and we recommend this hotel to anyone, we would be happy to go back!
Travel operator: Thomson/Skytours
Travel operator: thomson
The location of the hotel is nice in that you can either see the sea, or the lido, or pool from most sides, one side looks onto the main street.
The staff what can I say....fantastic, especially with the kids, our first day we wondered why everyone had good reports as the first few we met were miserable, but they must have had a bad day as the rest of the fortnight they were brill.
Entertainment was good, different show every night, my only complain was that the shows are on to late most nights starting at 10.15, kids disco and games are mostly the same every evening to, so boring for adults, great for kids though.
I wouldn't visit this hotel again as it's too far away from the main resort, but I think give it a few years and it will be much better!!!
Travel operator: Portland/Thomson
The hotel location is very isolated, no where to go for walk, and only a handful of shops to browse in.
Staff are very friendly and helpful, the entertainment for children during the day and night the staff put alot of work in all the kids seemed to enjoy.
The shows later on in the evening were also very good for children and adults alike.i would visit this hotel again but i found a week was long enough more because of the location than the hotel it's self.
Travel operator: thompson
Nice pool with plenty of sunbeds (this time of year). Large choice of drinks. Free use of the nearby lido (inc. free drinks). A few shops/bars nearby.
We hired a car so the resort didnt seem too restricted.
Travel operator: thomson
Although some building works going on did not find they spoilt the holiday. Food was of highest standard and plenty of it - with very varied menu daily.
Only thing we would comment on is that the entertainment is more geared towards children and when we were there quite a number of children running around the hotel in the evening especially which spoilt it.
Drink was available from 10 am to 12 midnight (if you could cope).
Travel operator: Thompson
Our daughter is 5 and went to the kidszone club a couple of times but did not like it as the big kids were rough and they were not in a seperate room or have alternate times to the little ones as we thought they would. Hotel kids club award prizes in the hotel disco for competitions run during the day. Mini disco at 8.30pm was good and then bingo at 9.15 and some sort of entertainment in the evening from 10.15(mixture of 3 ladies dancing, acrobats,karaoke, drag queens, el goucho men) all watchable but not enthrawling entertainment-wouldn't miss much if you missed it.
We ate out one evening as it was hubby's b/day at the local Aberdeen Steak house and had a fabulous meal, well worth the money,it was very good value.
Hotel food was typical 3* food, chips with every meal, even breakfast, kids section always had a pizza and some form of pasta and things like nuggets/fish fingers or just breaded fish.
We found there was not enough choice of potatoes-chips,chips and more chips. Occationally we would get rice-but very bland,pasta and salad. Every evening there is a meat, we had lamb/duck/pork and beef all very nice but the things that went with it let you down to really enjoy it.
Don't get me wrong the food was fine, but after 7 days of it we had really had enough and needed a change.
Rooms were cleaned every day and the maids arranged our daughters teddies on her bed every day which was nice-not just thrown back on the bed, they took care over it all.
All staff were very good, helpful throughout from reception to bar.
Lifts were very poor, when we first arrived we went in and the doors shut on us, scared our daughter, but we reassured her it was because we had luggage, but in fact they were a little snappy without the luggage.
We were on the 9th floor, and first time on the balcony I did feel a little vertigo. Had a stern word with daughter not to mess about on there and was very vigialant about her going out there with an adult. The top floor must be awful.
The bar is fine if you like drinking local stuff all the time, there is no option to buy a budweiser for example, you would have to go to a local bar.
Impossible to get drunk,not that we wanted to, but not even tiddly, so did wonder about the strengths etc.
Fun if you leave the bar men a tip though, they ring a bell to say thank you, do this a couple of times and they give you larger portions and even push the boat out and add lemon to soft drinks and ask if you want ice instead of adding it anyway!
Travel operator: Portland Direct
Excellent entertainment from the Fiesta team kayleigh and kelly thought dieter lush!met some lovely people and laughed the whole time.
Going back end of October seventeen people going this time seven of us have been before. If you like people watching (some really cant handle the all inclusive drinks) joining in with the entertainment team, nice weather and good food I would recomend this hotel.
Would advise using stairs instead of lifts as they do break down a lot.
Travel operator: thomson
The staff were ok but not as helpful as they could be.
We wouldn't go back to the hotel neither, there was building work everywhere.
Travel operator: Thomson
Very clean hotel. Location was quiet but you know that when you book the holiday.
Mathew our son made lots of friends.
Only about 15 shops, so most time around hotel. You could get the local bus to the busy resorts which wern't far.
The only 1 complaint we had about the hotel and lots of other holiday makers had was that there are only ceiling fans in the rooms and they do not cool the rooms down 1 bit, you can hire fans from reception which are a little expensive. Apart from that we would return to this hotel if they installed air conditioning or had large fans in each room.
One more thing you can pay 10 pounds a week and get all your english channels and few saterlite channels which is good because there are times when your in your room.
Travel operator: portland
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