57 Reviews
Traveller Rating
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Excellent5
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Very Good7
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Good22
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Average15
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 1 month ago
Hotel looked a bit tired to us.
It could take ages to wait for the lifts as there were only two serving twenty odd floors.Luckily we were only on the eighth so we could walk up if necessary.
Floor of our room was filthy, and the first job was to clean it! Towels were changed more frequently than some other reports suggested.Room sizes were adequate (as was the kitchenette), with a large balcony which overlooked a piece of land on which once stood an hotel but now just bare ground.
Did not have much to do with the Spanish hotel staff, but seemed friendly enough. Holiday reps on the other hand misled us about an excursion and then treated us with contempt when we complained. Have both seen better entertainment at butlins!
The hotel is about a 10 minute walk to the beach.
It could take ages to wait for the lifts as there were only two serving twenty odd floors.Luckily we were only on the eighth so we could walk up if necessary.
Floor of our room was filthy, and the first job was to clean it! Towels were changed more frequently than some other reports suggested.Room sizes were adequate (as was the kitchenette), with a large balcony which overlooked a piece of land on which once stood an hotel but now just bare ground.
Did not have much to do with the Spanish hotel staff, but seemed friendly enough. Holiday reps on the other hand misled us about an excursion and then treated us with contempt when we complained. Have both seen better entertainment at butlins!
The hotel is about a 10 minute walk to the beach.
Travel operator: Thomson
20 years 2 months ago
We spent two weeks in this hotel and found it to be a very stressful time.
We were not informed that we would be placed in the hotel annex, which was obviously an overspill used for groups of young male/females. It was very noisy and despite reporting anti-social behaviour to the reps, nothing was done about it.
There was substantial damage to the room and the cleanliness was sub-standard.
As we were self catering, we didn't eat at the hotel. The location was fine; however, our room was adjacent to a pathway leading to the main street (Gerona), which contains the majority of Benidorm's British bars. We never got a decent nights sleep through noise.
The staff were friendly although the bar staff didn't seem interested in passing the time of day. Having witnessed the state of the pool area at the end of each day(discarded bottles, rubbish etc,)I can hardly blame them.
Didn
We were not informed that we would be placed in the hotel annex, which was obviously an overspill used for groups of young male/females. It was very noisy and despite reporting anti-social behaviour to the reps, nothing was done about it.
There was substantial damage to the room and the cleanliness was sub-standard.
As we were self catering, we didn't eat at the hotel. The location was fine; however, our room was adjacent to a pathway leading to the main street (Gerona), which contains the majority of Benidorm's British bars. We never got a decent nights sleep through noise.
The staff were friendly although the bar staff didn't seem interested in passing the time of day. Having witnessed the state of the pool area at the end of each day(discarded bottles, rubbish etc,)I can hardly blame them.
Didn
Travel operator: Thompsons
20 years 3 months ago
Well, I've been to Benidorm 12 times and this has to be the worse hotel ever. The hotel food is horrible I've never tasted food as bad. The cleaners just chucked the towels in the room.
The location of the hotel was far away from everything but there was a nice bar round the corner (Iceberg). The woman behind the counter was nice but the man behind the bar was horrible.
The entertainment was ok but they did the same thing every night. I wouldn't recommend this hotel to anyone.
The location of the hotel was far away from everything but there was a nice bar round the corner (Iceberg). The woman behind the counter was nice but the man behind the bar was horrible.
The entertainment was ok but they did the same thing every night. I wouldn't recommend this hotel to anyone.
Travel operator: Thomson
20 years 3 months ago
I found the hotel was clean and well kept. The rooms were tidy and suitable for us to stay in, although they did get very warm as there was no air conditioning. The apartments were within about a 10 minute walk from the Lavante beach and about a 5 minute walk from the square (the main bars and nightclubs). The hotel food was lovely and I recommend eating at the restaurant at least once... the chef was great! They were huge portions and incredibly cheap! All the staff at the Flamingo Playa were friendly and the bar staff were amazing. None of my party spoke Spanish but we still managed to have a laugh and a joke with them all. The only problem we had was with the reception staff. They didnt seem that interested in the guests and were slightly miserable to say the least. This was made up for with the entertainment though. The entertainer could not be faulted! He was great with the kids and spent time chatting to the individual guests. I am hoping to return to this apartment next year!
Travel operator: Thomson
Recommended
20 years 3 months ago
EXCELLENT!!
Party of 8 stayed here for 1 week age ranges from 19-46yr.
We loved it stayed in the annexe rooms 0a 0b. Entertainment was ok we had a huge bbq on a Tuesday night.
If your looking for an excellent base to have fun, drink loads, and sun bathe this is a brilliant place to be and all for
Party of 8 stayed here for 1 week age ranges from 19-46yr.
We loved it stayed in the annexe rooms 0a 0b. Entertainment was ok we had a huge bbq on a Tuesday night.
If your looking for an excellent base to have fun, drink loads, and sun bathe this is a brilliant place to be and all for
Travel operator: LUNN POLY
Recommended
20 years 4 months ago
Overall I think the apartments were very basic and did not meet what we had payed for our holiday.
The hotel staff were very ignorant and tryed to make extra money from us at every opportunity....we werent happy at having to pay for the tv, which didnt work, and pay for a safe to keep our valuables safe as crime was a major issue.
the lifts were unacceptable, not safe as some of us got stuck in them and were like saunas as they were scorching and small.
Rooms were below normal standing cleanliness was very poor.
The hotel staff were very ignorant and tryed to make extra money from us at every opportunity....we werent happy at having to pay for the tv, which didnt work, and pay for a safe to keep our valuables safe as crime was a major issue.
the lifts were unacceptable, not safe as some of us got stuck in them and were like saunas as they were scorching and small.
Rooms were below normal standing cleanliness was very poor.
Travel operator: Thomsons
20 years 4 months ago
We stayed in the Hotel Flamingo Playa for two weeks and did not enjoy the stay there.
The cleanliness in the hotel was very bad as there were blood stains on the sheets of the bed and dust everywhere.
The staff in the hotel were very rude and tried to rip you off.
The entertainment is the same every day.
I would never go back to this hotel!
The cleanliness in the hotel was very bad as there were blood stains on the sheets of the bed and dust everywhere.
The staff in the hotel were very rude and tried to rip you off.
The entertainment is the same every day.
I would never go back to this hotel!
Travel operator: Thomson
20 years 5 months ago
Our 1st visit to the Flamingo Playa was 1999 lovely place and well run. Second visit well we are just home. Same staff as 1999 same room decor same furniture. We have slept on blown up lilos on living room for 2 weeks bed and couch so hard.
1st night pull out bed cover was soiled with human dirt which we had changed,put light on in living room blow whole apartment still waiting for it to be fixed. The restauarant had lovely meals and not over priced.
The bar had happy hour which was from 9-11ish bar staff excellent great team. The entertainment is grim same every night karaoke kids disco 3 dances,the shows they have in forget them.
The lifts take 2 weeks to get you to your room that is when they are not sticking no air in them either. Noise very bad we were all like sitting targets for things from fag ends to water to chairs and cans lager coming over balconies. Excellent location as you are in resort but out for the quiet when you get it. The staff or reps were not so good they never seemed to talk to the guests and spanish staff were ok with us as we can speak bit spanish and correspond. Would not go back again very disgusted as Thompsons are supposed to be one of the best. One consolation was the sun terrace bar over from apartments really would recommend lovely family and good food at very good price cheers to Lesley and family for making our holiday
1st night pull out bed cover was soiled with human dirt which we had changed,put light on in living room blow whole apartment still waiting for it to be fixed. The restauarant had lovely meals and not over priced.
The bar had happy hour which was from 9-11ish bar staff excellent great team. The entertainment is grim same every night karaoke kids disco 3 dances,the shows they have in forget them.
The lifts take 2 weeks to get you to your room that is when they are not sticking no air in them either. Noise very bad we were all like sitting targets for things from fag ends to water to chairs and cans lager coming over balconies. Excellent location as you are in resort but out for the quiet when you get it. The staff or reps were not so good they never seemed to talk to the guests and spanish staff were ok with us as we can speak bit spanish and correspond. Would not go back again very disgusted as Thompsons are supposed to be one of the best. One consolation was the sun terrace bar over from apartments really would recommend lovely family and good food at very good price cheers to Lesley and family for making our holiday
Travel operator: THOMSONS
20 years 5 months ago
I would not recommend this hotel to anyone, especially to those with children. There was loads of older teenage lads, who didn't seem to care that there was young children in the pool. We only spent 2 days beside our pool in the whole fortnight we were there. The lifts were terrible, slow and had no air conditioning in them, so they were like sweat boxes.
The entertainment was OK, but I thought there would have been more on for the kids.
The majority of the staff there were nice, but there were a couple that weren't too friendly or helpful.
All in all I did not think this was a good holiday especially for Thomsons.
The entertainment was OK, but I thought there would have been more on for the kids.
The majority of the staff there were nice, but there were a couple that weren't too friendly or helpful.
All in all I did not think this was a good holiday especially for Thomsons.
Travel operator: Thomsons
20 years 6 months ago
The hotel room was fairly clean but the towels and bedding were only changed once. The tv didn't work when you put the money in. At night the noise wasn't bad but you could hear the furniture being scraped across the floor. The lifts were bad and we got stuck in one for about 15 minutes and we found that we weren't the only ones complaining.
Travel operator: Thompson
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