25 Reviews
Traveller Rating
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Excellent0
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Very Good9
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Good5
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Average4
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Poor7
Review Overview
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Cleanliness
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Entertainment
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Service
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Location
The hotel was very clean the room was also very clean and we got clean towels ever 2days. The location of the hotel was excellent the apartments are in the middle between the old and new town and only a 5mins away from the beach and the main square. The hotel was very nice and friendly and helpful.
The rooms of the hotel were ok the were clean which I thought was the main things but they were not fancy they were basic but had ever thing that u needed in them all the apartments have a very good view I was on the 10th floor and I had a excellent view my apartment looked over the pool and you could also see the beach from the balcony on my apartment you could see all the boats go by.
I thought these apartments were excellent and i would go back if anyone is thinking about going I would say book these apartments were excellent and I have already booked up to go back next year I hope u enjoy your stay as much has I have!!!!!!!!!!!
Travel operator: Aspro
On getting into our room after having to part with alot of deposit money, the room was filthy with so much damage. We complained and were moved to a huge apartment on the top floor.
The views were outstanding but nothing else was good. One toilet was broken for the whole two weeks. The floor tiles were all cracked and caused numerous cut feet.
The sockets and plugs for the appliances in the kitchen were behind units that you had to push your hand behind to switch on.
There was mould in both bathrooms on walls and windows. Tiles were all dirty and broken. The beds are a thin sheet of melomine with a mattress and made so much noise when you turned over that you could not sleep. There was little or no maid service.
The pool was never cleaned the two weeks we were there and lots of holiday makers had ear and eye infections. The bins overlooked the pool and on a windy day, bearing in mind you are at the sea on top of a hill, so most days, the rubbish blew from the bins into the pool.
The lifts broke numerous times when we were there, even the one from the street to the hotel and after climbing cardiac hill, the last thing you needed was to climb the badly lit stairs on the outside.
There was no entertainment although the brochure said different. We asked to be moved or flown home as it was so disgusting. My partner was hurt whilst in the pool and there were not even basic first aid facilities in the hotel.
There are no toilets at the bottom of the hotel so when you are at the pool you have to get out and dried and travel up in the lift to get the toilet.
My 15year old daughter did this and then the lifts broke. She was on floor 20 and we were at the bottom for a few hours.
These apartments are not recommended for anyone who values cleanliness or safety.
The staff are very unfriendly and the reps are even worse.
We reported all the problems to the staff and in the two weeks we were there, nothing was fixed.
Travel operator: My Travel
My children love it as the rooms are so spacious and they get to have their own bathroom. It is a bit of a hard slog when booking in as reception is hard to get up to with cases but if this is the only bad point then who cares!!!!
Your hols only start when you get to your room and its probably the same in most hotels. I would recommend this hotel to anyone with family or 18-30.
Travel operator: My Travel
Located next Churchils across the road from the Wheeltappers and a short walk from the beach.
Having heard reports of gypsys living nearby we were quite worried, we did see some however they didn't seem to bother anyone and never stayed for long.
On the whole we couldn't fault these apartments and would go back anytime.
Travel operator: mytravel
That hill was nothing compared to what people was moaning about it. I would go again.
Travel operator: My Travel
When you check in you need to pay
Travel operator: My Travel
They were in a brilliant location just 2 mins from the beach and if you want a busy night life its just a few minutes stroll away.
We had no trouble with noise or roudy drunken behaviour (that makes a change for my husband lol) the staff are all british great if your spanish isnt up to much.
Although the rooms were basic they where large and very clean and had everything you needed incuding loads of towels and cooking utensils and would you believe loads of coat hangers and first in our experience.
I would recomend these apartments to anyone who wants basic clean good value for money accommodation in a fantastic location in Benidorm.
Travel operator: ASPRO
Travel operator: Aspro - My Travel
As the apartments are in a elavated position you have to walk up and down a hill to get anywhere this is known as Cardiac hill, I now know why you will find no path along here as its used as a carpark so watch the road.
So to sum it up if you have saved all year like me and want a bit of luxury and a relaxing holiday with your family don't stay here. If your aged 18-30 and single it's ideal.
This is my 4th time in Benidorm it's a great place for a holiday with your family so much to do and see, stay in the old town if you can I do usally.......
(learned my leesson the hard way)
Travel operator: My Travel
Travel operator: Aspro
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