46 Reviews
Traveller Rating
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Excellent5
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Very Good27
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Good11
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 4 months ago
we stayed at the regente for 4 nights and after some of the reviews ,we were pleasantly suprised .
everywhere nice and clean .. rooms a little small but no big deal. we had breakfast once in the hotel and it was lovely , plenty of choice and as you walked into the restaurant there was a hand sanitizer , which isnt a bad thing .
the entertainment whilst we were there was good , there was a singer and a drag artist comedian which was fun.
all in all we enjoyed our stay there , would go again definitley..take the kids this time !!
everywhere nice and clean .. rooms a little small but no big deal. we had breakfast once in the hotel and it was lovely , plenty of choice and as you walked into the restaurant there was a hand sanitizer , which isnt a bad thing .
the entertainment whilst we were there was good , there was a singer and a drag artist comedian which was fun.
all in all we enjoyed our stay there , would go again definitley..take the kids this time !!
Travel operator: fresh holidays
Recommended
16 years 5 months ago
Food at the hotel was good, always hot and plenty of choice.
Only problem I had was irresponsible parents allowing their children to play around with food at the serving counter.
The hotel was spotless, and if anyone catches any stomach bugs here it is their own fault.
The hotel location is ideal, just a nice stroll to the beach and not too near to the noisy area of Benidorm.
The staff were all really pleasant, especially the head waiter in the dining room and also the chef. Estelle who ran the hotels entertainment programme was also really good at her job and was friendly.
Only problem I had was irresponsible parents allowing their children to play around with food at the serving counter.
The hotel was spotless, and if anyone catches any stomach bugs here it is their own fault.
The hotel location is ideal, just a nice stroll to the beach and not too near to the noisy area of Benidorm.
The staff were all really pleasant, especially the head waiter in the dining room and also the chef. Estelle who ran the hotels entertainment programme was also really good at her job and was friendly.
Travel operator: Thomson
Recommended
16 years 6 months ago
We have just returned from a 10 night stay in this hotel and what a great time we had, the food was great, entertainment was not bad, hotel was kept clean, staff were very friendly and couldn't do enough for you the hotel is very safe for children and my daughter had a ball the kids club reps were great and Estelle who organised the entertainment was great with the kids and big kids. We were worried about the reports of a sickness bug but no one was ill in the 10 days we were there and alot of the people we met had been to the hotel a number of times and had no complaints. The hotel is in a good situation as it is away from the main hustle and bustle. Only thing was the walls were a bit thin and and we could have joined in the conversation with the people next door.
Travel operator: Thomson
Recommended
17 years 3 months ago
Please be aware that "the bug" is alive and thriving in the Hotel Regente. According to the Thomson Rep this bug had been confirmed "airborne" three weeks prior to our departure and there was a notice on the Thomson board saying it was all over Benidorm. However they must have forgotten to put this notice in their other hotels because there was not one other Thomson hotel that had this notice on display. The Hospital Levante told us that they have had loads of these cases from the Hotel Regente in spite of the anti-bacterial measures that have been put in place by the Hotel and the environmental health team investigating it. BE WARNED This is not a queasy, yukky, don't feel so good bug. This is a nasty, violent, gut-wrenching, unable to leave the room sickness and diarrhoea bug that will totally wipe out even the healthiest of people for at least 24 hours. Some people who were a little older or not as healthy were ill for up to 4 days, one woman had to be hospitalized because she could not keep her regular medication down. Apart from the loss of holiday days, one party of six lost five days due to them being ill on alternate days, this "bug" is going to kill somebody in winter if something isn't done very, very soon.
I was also very surprised at how many rich families whose kids must attend public school were there as the place was full of them especially round the pool area
Apart from that the hotel remains the same friendly, clean hotel with good food but not worth returning to as we wouldn't want to risk "the bug" again which is a shame as we have always liked this hotel. Looks like it's back to the Rialto next time!
I was also very surprised at how many rich families whose kids must attend public school were there as the place was full of them especially round the pool area
Apart from that the hotel remains the same friendly, clean hotel with good food but not worth returning to as we wouldn't want to risk "the bug" again which is a shame as we have always liked this hotel. Looks like it's back to the Rialto next time!
Travel operator: Thomson
17 years 3 months ago
we have just returned from staying at the regente in benidorm,the hotel was constantly being cleaned ,hospital gel to put on your hands going in and out of the restarant,food was good and plenty of it,room was small but fine,staff were good, maid every day, but this bug is still going strong and is not nice from all accounts, we stayed only 4 nites and spent all that time waiting for it to hit us, wich kind of spoilt our holiday,on the day we came home was the day the sickness hit me and i have been sick ly ever since for the last three days,this alone is the only reason we wuld not return to this hotel,
Travel operator: portland
17 years 5 months ago
Well where do I start! The food is ok if you like burgers every night. When dishes were empty it took ages for someone to replace them. It was the same food almost every night, by the second week we were eating out.
Our room was clean and an adequate size for a hotel. We had a lovely maid who was really friendly she always cleaned the fourth floor, we bought her some chocolates before we left.
The location of the hotel is spot on, five minutes to the centre with plenty of shops on the way. Its hard to get a sunbed so you have to be up really early to get one.
The pool area is small for the number of guests so be prepared to get splashed alot when you go into the water,or try to sunbathe.
There is still a bad bug thats going round the hotel a little boy was in hospital for a few days he was so sick.
My daughter got it and so did I and it does knock you of your feet for a cuple days so beware.
The staff were OK.
The entertainment was terrible at nights and none during the day.
All in all Benidorm is a great place but I would never stay at this hotel again or advise anyone to stay here.
The bug needs to be sorted out and sorted out now.
Our room was clean and an adequate size for a hotel. We had a lovely maid who was really friendly she always cleaned the fourth floor, we bought her some chocolates before we left.
The location of the hotel is spot on, five minutes to the centre with plenty of shops on the way. Its hard to get a sunbed so you have to be up really early to get one.
The pool area is small for the number of guests so be prepared to get splashed alot when you go into the water,or try to sunbathe.
There is still a bad bug thats going round the hotel a little boy was in hospital for a few days he was so sick.
My daughter got it and so did I and it does knock you of your feet for a cuple days so beware.
The staff were OK.
The entertainment was terrible at nights and none during the day.
All in all Benidorm is a great place but I would never stay at this hotel again or advise anyone to stay here.
The bug needs to be sorted out and sorted out now.
Travel operator: thomson
17 years 5 months ago
We traveled to this hotel after looking on holidaytruthths.co.uk (as recomended b a good friend) and decided to go anyway. We went to this hotel in fear of sickness and diarrhoea. Only half of our party ended up with illness, which is strange as it was not dedicated to one room, but shared between two rooms with people escaping the bug in a room with suferers laid in bed dying( man flu symptoms). We enjoyed our stay in the regente, but the food was the main suspect although it was hot and nice? we had worse outside the hotel and paid for the privilage.
Don't drink the pool water(just in case)even though the water is tested daily.
Don't drink the pool water(just in case)even though the water is tested daily.
Travel operator: skytours
Recommended
17 years 5 months ago
We visited this hotel after looking on holidaytruths.com. We feared sickness & diarrhoea as previous reports had stated, but only half our party sufered, which was strange as it was divided between two rooms with family members escaping the bug. The hotel seemed clean (as clean as a NHS Hospital) and the food was hot and well cooked ( if not a little repepative), but still the bug of benidorm continues!
The hotel is a good walk away from the promonade (10 mins) with plenty of shops on the way.
The hotel is a good walk away from the promonade (10 mins) with plenty of shops on the way.
Travel operator: skytours
17 years 6 months ago
This was my first time in Benidorm and we got a good deal with Thomson half board at the regente for 4 nights ( mini break for my daughters 18th birthday ).
I was a bit nervous as I had heard /read mixed reviews. The hotel was pretty clean although I have to say there was a strange smell constantly in the hall ways.
The room we had was more than what I had expected and I would rate the room 8 / 10. Beds were changed every 2nd day and the room was cleaned daily.
Food wise we booked half board and again the food was better than I had expected. Basic choice you would expect from a buffet style restaurant but it was spotless and there was a wide range of food.
Juice tea coffee ect included with breakfast and the drinks with evening meal were very good prices. The staff were great and dirty plates were cleared away with speed etc etc.
We had a late night flight and were able to keep our room until 6pm for an extra 25 euro which I thought was great value. On the down side, If I were staying longer I wouldn't have been too happy with the pool area which was small and had to many beds crammed around it.
We only spent hour at the pool and spent the rest of our time at the beach.
All in all I will visit Benidorm again and i will stay at the Regente, infact I have looked to book for week at the end of July and its full......
The hotel is 2 / 3 star and you get a little more than you pay for.
You don't get a luxury 2 / 3 star hotel so dont expect one and you will be fine.
I was a bit nervous as I had heard /read mixed reviews. The hotel was pretty clean although I have to say there was a strange smell constantly in the hall ways.
The room we had was more than what I had expected and I would rate the room 8 / 10. Beds were changed every 2nd day and the room was cleaned daily.
Food wise we booked half board and again the food was better than I had expected. Basic choice you would expect from a buffet style restaurant but it was spotless and there was a wide range of food.
Juice tea coffee ect included with breakfast and the drinks with evening meal were very good prices. The staff were great and dirty plates were cleared away with speed etc etc.
We had a late night flight and were able to keep our room until 6pm for an extra 25 euro which I thought was great value. On the down side, If I were staying longer I wouldn't have been too happy with the pool area which was small and had to many beds crammed around it.
We only spent hour at the pool and spent the rest of our time at the beach.
All in all I will visit Benidorm again and i will stay at the Regente, infact I have looked to book for week at the end of July and its full......
The hotel is 2 / 3 star and you get a little more than you pay for.
You don't get a luxury 2 / 3 star hotel so dont expect one and you will be fine.
Travel operator: Thomson
Recommended
17 years 7 months ago
Would definitely stay at the Regente again, we usually do Self Catering but got a good price on half board with Thomson.
We found the choice and quality of food on offer very satisfactory for what is considered a 2 star Hotel. Full English every day or a choice of cereals,toast,fresh fruit and continental style breakfast on offer with free tea/coffee & juices. Evening meal just as varied with salads, soup & a choice of multiple dishes from which surely anyone could find something to their taste, all well cooked and presented.
The hotel staff we found to be excellent at their jobs, always polite and courteous and the maids do a sterling job, which brings me on to the Hotel cleanliness which was of the highest order. During our stay we had our room cleaned; and towels changed everyday, also all public areas kept spotless. As I mentioned earlier we don`t usually do Hotels but if this is the standard of a 2 star, well higher rated ones surely can`t do much better.
Have given a neutral rating for entertainment as we didn`t see any of it, but from the notice boards it appeared to be usual hotel fare, but how can they compete with all the entertainment on offer in Benidorm itself.
All in all a very happy customer.
We found the choice and quality of food on offer very satisfactory for what is considered a 2 star Hotel. Full English every day or a choice of cereals,toast,fresh fruit and continental style breakfast on offer with free tea/coffee & juices. Evening meal just as varied with salads, soup & a choice of multiple dishes from which surely anyone could find something to their taste, all well cooked and presented.
The hotel staff we found to be excellent at their jobs, always polite and courteous and the maids do a sterling job, which brings me on to the Hotel cleanliness which was of the highest order. During our stay we had our room cleaned; and towels changed everyday, also all public areas kept spotless. As I mentioned earlier we don`t usually do Hotels but if this is the standard of a 2 star, well higher rated ones surely can`t do much better.
Have given a neutral rating for entertainment as we didn`t see any of it, but from the notice boards it appeared to be usual hotel fare, but how can they compete with all the entertainment on offer in Benidorm itself.
All in all a very happy customer.
Travel operator: Thomson ( Accom. Only )
Recommended
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