36 Reviews
Traveller Rating
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Excellent7
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Very Good15
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Good8
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomson
I thought the hotel itself was clean. The staff that I had dealt with like, the English lady that worked at the front desk was really helpful she even came and fixed our bathroom toilet on one occasion when it broke.
Had one day where the TV did not work and they gave us 50 cent back to watch the TV. The room was basic had everything in it that you needed for a self catering holiday the only problem we had was we booked a 2 bedroom apartment and it was on the 1st floor which did not have a balcony which was a bit of a disappointment.
The location to Benidorm was close enought for us all to walk to. The market was close to the hotel.
The hotel was at the top of a hill
Travel operator: Thomson
Apartment was very good for two but would have been a bit cramped for the full occupancy of 4. We were on the 25th floor and the view was spectacular, especially the firework display on Sunday evening in the old town.
The lifts are a bit slow, but you're on holiday so who cares?? Thank goodness for the air con. As the temperature was really hot - take care to ensure that the balcony doors are closed properly as the air con will not work otherwise.
Travel operator: Thomson
Hotel situated well, close to market not far from the main shopping areas and bars/restaurants.
No rush for sunbeds some still available around lunchtime, pool area clean and a nice size, shame about the sunbed attendant! although there was a much more pleasant one on a Monday!.
Felt very safe in and around hotel at all times.
Titanic Bar behind hotel very welcoming and always busy. Yorkshire Pride - very good place to eat!
Travel operator: Thomson
Don't bother going into the reception unless you've booked with Thompsons, we'd booked independently with Wintersunshineholidays.com & got told off for using it as a short cut to the bar!
Nice pool area shared with Vista Mar the Apartments next door some were disappointed at the lack of a pool bar so make sure you take a cool bag as its a bit of a trek into the Paraiso's bar or to the supermarket next door for your cold drinks.
Sunbeds are 1.50 each which ensures there's always plenty left if you don't get up while late, though the Spanish guy that rents them out is a misery A very unfriendly. If you leave your beds unattended & don't put a towel on them he collects them back & even if you've got a ticket he'll try to charge you again.
Travel operator: Independant
The staffs were excellent as we could not get the apartment door open! The handy man was straight up and repaired it. My friend then tripped the electric switch which shows they are up to good standards for health and safety.
The beds are a bit hard and space can be limited the 2 kids were on a sofa bed in the living room but it didn
Travel operator: skytours
Travel operator: Independent
The bedrooms were spacious, particularly the master and the bathroom sufficient with a great shower over the bath.
Fully air conditioned which was an absolute god send and fantastic pool area. The hotel itself was spotless throughout and the reception and bar staff couldn't be friendlier.
No bad reports about 'muggers alley' and used it frequently both day and night. Would definitely recommend this hotel to anyone travelling to Benidorm and would definitely stay in this hotel again.
Travel operator: Thomson
Travel operator: thompsons
When it came to mine there were no air cond so I went to see the receptionist and she said they have not got round to finishing it yet so I asked if I could have a fan in which they replied with yes but you have to pay 1.50 euros a day for. I was angry as my family were getting free air cond and yet I was going to have to pay for a fan which was no use anyway because it blew hot air. Rather than pay them I went out and bought one myself.
My kid's were crying at night about the heat which made my holiday a misery, it was in the 30s to 40s. Just think that we all paid the same for our holiday and that they had air cond and yet I had to pay for a fan. Why could they at least not have given me the fan free of charge as I had 3 young children.
I wont be going back.
Travel operator: thomsons
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