29 Reviews
Traveller Rating
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Excellent1
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Very Good11
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Good5
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Average7
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The guy at reception (think he was the manager) was very helpful.
Our room was ready within an hour of us arriving (at 11.30am). It was very clean and much larger than I thought it would be. The balcony was massive and had great views.
I saw that the bar in the apartments had 2 happy hours some days but we didn't get a chance to pop in.
I would definitely stay at these apartments again, they are real good value for money
Travel operator: Independent
The rooms are basic but clean rooms cleaned regular towels changed.
The walk way leading up to the hotel can be scarey sometimes if the lights are out but that's not the staff's fault so you get yourself a taxi to the front door.
I will continue to stay at Primavera Dos anytime I visit Benidorm because everything about it is a ok even location for night life and beach everything is on hand
Travel operator: globespan
It was in a perfect location not far from everything, and I highly recommend the 'Singing Frog' excellent food!
The only bad thing I could say about these apartments are there is no room where you can leave your suitcases if you are on a night flight as you have to be out of your apartment at 10.00am. You have to just hang around the apartment with no room till you have to go to the airport, but apart form that these are brill apartment and I would stay in them again, and the 'muggers ally is not as bad as everyone is making out it is a well lit street.
Travel operator: Alpharooms
Location could not have been better for our favourite restaurants, yellow brick road etc. Never saw any trouble with previously reported muggers and never felt threatened on the road up to apartments - well lit at night. Staff friendly,we asked for an early morning call on morning of our departure and it was was not a problem.
Travel operator: globespan
Travel operator: easy jet
We have been Benidorm 3 times and this is by far the best apartments.
The apartments were very basic but are perfect if your going on a family holiday or even if your on your own or with a partner.
The staff were also very friendly and spoke good English.
The food wasn't great, but there are many of nice cafe, restaurants and English pubs to choose from close to the apartments.
Travel operator: mum and sister
We stayed in this hotel for 2 weeks and in that time we did not see any muggers in this alley or did not hear about anyone getting mugged.
The hotel its self was clean but quite basic it had the the necessary requirement but there were no extras.
The swimming pool looks tiny in the brochures but it actually quite a decent size.
There's no entertainment at all in the hotel and the bar is only open until 6pm which was quite a let down.
Overall the hotel was good and in an excellent location....
Travel operator: First Choice
Arrived early hours of the morning paid the 40 euro deposit and just went to bed, got up in the morning to the chorus of "Good Morning" from the hotel opposite, tried to make a cup of tea, but only one ring was working, reported it to the really unhelpful reception, and was informed that it would be fixed the next day (which it never was) went out for breakfast and generally had a nosey round the resort, (seemed ok apart from all the graffitti and dog muck). Thought to myself just make the most of it after all this was our long awaited summer holiday!!!!!!
Went out that evening to different bars, all in all had quite a good night, with me and my daughter being away with a male friend he obviously wanted to stay out later than us, so me and my daughter went back to the apartments around 11, we got close to the apartments and felt really unsafe as none of the lights in the alley leading to the apartments were working and there were young lads hanging around, decided to brave it and just walk up to the apartments, made it safely but reported the lights to the receptionist, and was told in a very surly manner that it was'nt his fault but the electric company's fault!!!!!!!
The rest of the holiday followed along the same vein, but we came home while it was still light to avoid walking down the alley at night alone, most nights we were kept awake by the young lads in the room upstairs and to the right of us, as they were shouting, kicking the doors in, what can only be described as moving all the furniture around at about 3am. Oh and a delightful new game they made up of throwing beer bottles off the balcony and smashing them all round the new pool which was being built opposite!!!!!!!!!
Tried to keep the room on nearer to the end of the holiday as our flight home was not until 4am and we had to leave the room at 11am, but was told that they could not let us have that room and all the others were taken as they were very busy, so had to do what everyone else did and just leave the bags in the reception area (which we were informed had CCTV and the receptionist would be watching them all the time) went out for breakfast, but when returned found that 3 of my bags (with our clothes for travelling home and all my daughters presents for her friends) had been taken. Asked at reception to see the CCTV but was told it didn't work!!!!!!!! (Surprise Surprise). Also told that nobody had been anywhere near the bags (so obviously my luggage had sprouted legs and just walked off!!!)
Feeling really close to breaking point at this time I rang the First Choice rep's number in reception and was told to go to the nearest police station as I would not be able to claim on my insurance without it, went to the nearest police station as asked, and made my report and then thought the woman was having a joke when she told me to get the documents photocopied myself, but no joke.
When we had done all this it was back to the shops with my daughter to replace all the presents with the last of my money, leaving nothing for snacks or drinks for the rest of the day or at the airport. Eventually got back to the apartments and plonked myself round the pool (keeping the rest of my luggage with me).
Oh and just to add insult to injury my insurance would not pay out as they said I left my baggage unattended!!!!!
Also First Choice did not want to know either.
Travel operator: First Choice
I hired a safety deposit box (in my room).
On paying the fee and being given the key I became aware that you did not need a key to get in the box, I tried to explain to the staff about this but the language barrier prevented me making myself understood.
So I got the My Travel rep and showed him how it was possible to get in the box without a key, he in turn then explained to the reception staff that the safety box needed fixing. Time passed and no one came to fix it so I had to asked if I could have another box to put my valuables in but I was told to wait in my room till someone came I refused, informing them we had come on holiday to go out and not sit in a room waiting for someone to fix the box.
I asked if I could leave my valuables in the reception safe till it was fixed, I was told I could but I would have to back by 4-00pm as the receptionist would be going off duty, I said I could not as we were going out for the day.
So we had to take our valuables out with us for the day again, as it was not secure.
Another hotel in the area gave us the phone number to contact My Travel in Benidorm we rang and spoke to someone called Caroline, it was explained to her about the difficulties we were having with that box, and she said someone from My Travel would come to see us at our apartment that evening at six but they never did.
That evening we did get the box fixed we asked for a refund as we had paid a daily rate for the box but could not use it for three days but to no avail.
We never saw My Travel rep at the apartments at the designated time it stated on the notice board throughout our stay.
Speaking to other My Travel holidaymakers on our return journey others also told us that they had never seen a holiday Rep whilst staying in Benidorm.
The apartments were lot cleaner than we expected the furniture was in good condition although the beds were creakey we got plenty of change of linen and the cleaning ladies were very plesant it
Travel operator: My travel
Towels got changed twice in the 2 weeks we was there and the bedding only got change once which i think is bad when its hot for all the obvious reasons!!
Seal broken in bathroom drain which meant when you took a shower the whole bathroom was like paddling in the sea!! That did get fixed 3 days after!! The staff where very arrogant and unhelpful always with a misareble look on there faces!!
The alley (dirt track) up to the hotel was open and graffiti our Rep told us when we arrived first day off the coach to be very careful at night down the alley as there where strange people and groups that hanged around there. this alley was known as "muggers alley" we did get to know by other guests!! We never see the groups of people but we did see a very strange looking man that was acting very weird.
There was no entertainment at this hotel not even a few songs round the swimming pool!!! There was a hotel directly in front of the hotel that did have a lot of entertainment which was very amusing espically the "Good Morning" song which was played at 10am every morning on the dot got very annoying but funny!!!
Travel operator: Direc Holidays
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