34 Reviews
Traveller Rating
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Excellent0
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Very Good13
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Good7
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Average7
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Hotel we found to be clean however there was a funny smell in the room when we arrived, found out it was actually the top bed cover - I think it was because the maid made the bed then washed the floor perhaps with not such a clean mop! once I throw them into the top cupboard the smell was gone (it was warm enough so did'nt need them anyway!. Maid cleaned everyday with a change of towels everyday and the sheets were changed once over our 7 days (standard hotel practice).
The food was not the best in the world, fried breakfast every morning, cereal, toast, rolls, cold meat and cheese no fresh fruit in the morning. I found the coffee and tea not great. Lunch and Dinner was repetative but could say there was something to eat every evening even if it was salad! Have had better sweets in the past in this hotel - but since they have gone to All Inclusive basis the standard has slipped somewhat.
The location is great, near all the attractions / clubs / pubs etc, Sunday and Wednesday market and indoor market and a great long walk into the Old Town. We had a sea view (room 1206) and was just two streets down.
Hotel staff were the same as any other hotel ask them nicely and they will go out of their way, demand (which we saw people doing) and by god you'll wait - I do feel sorry for some of the staff, I find people abroad expect the earth and I feel they wouldnt even talk to one of their own kind in the manner that they do hotel staff - one glaswegien party comes to mind - give me a bad name I hate to say!! The maid was very nice and got a hello (Ola') every morning.
There is no entertainment for children in this hotel. As a party of 5 adults this obviously did'nt bother us, we had a few drinks in the evening then headed out, although the wee man on the organ was quite a happy chappy but again same music every evening.
As the standard of the hotel has gone down since it has gone all inclusive and I wouldnt say it is a 3 star anymore, I will not be going back to this hotel again.
Travel operator: Seguro
We were allocated a room on the 2nd floor. The room was small, dark and dingy. The balcony juts into the room. The room didn't feel clean, nor did the bathroom although it looked OK on the surface.
The bed had a hard plastic sheet on the mattress which I hate. There was a cold meat salad left in the room which I didn't eat given the state of the rest of the hotel.
Breakfast was horrible, the cornflakes were like cardboard and the fried food looked disgusting.
I certainly wouldn't stay here again.
Travel operator: Globespan
However, the maids did come in every day to make beds and clean the bathroom.
The food was awful and certainly not worth what we paid for.
Travel operator: Thomas Cook
In terms of cleanliness they changed towels every day and that was that. Room and pool area were not very clean.
Location is good though but hardly the basis for booking a hotel considering the number of hotels in Benidorm.
Not good value for money whatsoever considering what else you could have booked.
Really dull hotel, dull colours poky rooms, small pool area which is shaded for vast majority of the day.
No entertainment, just some old cowboy doing karaoke cowboy songs every night.
Staff were ok no problems there.
You can use the sister Hotel the Rosamar though, this is quite a good hotel and you have full use of their facilities if you want.
Would not recommend this hotel to anyone especially if you have kids.
Travel operator: Direct Holidays
The pool could be made safer; we saw two accidents in two days by the steps, although there were health & safety reps there a day or two after the accidents so hopefully things will improve soon.
The staff overall were very good. Only problem was some unruly residents who flouted the no smoking signs and bothered some young women - nothing was said or done about it.
The entertainment consisted of a guy in a cowboy hat singing songs that all sounded the same, which is no wonder since he only seemed to know three guitar chords.
One of the bar staff in particular, Miguel was great; constantly in a good mood, chatty and great with kids.
The pool could be a bit bigger, but according to my wife.. so could most things - You have to make do with what you've got and enjoy it!!!!
Travel operator: Airtours
Food was not bad, a different meneu every/night, a bit of a queue every night mind!!wont like to be here July/August....if we had the chance we would stay here again, but on a lower floor this time, due to the lifts being outdated!!!!
Travel operator: THOMAS COOK
Have been there for last 5 years ,June & Sept.
Would recommend. Have stayed at 4 other hotels but always go back Rosaire just booked for June this year.
Travel operator: Direct Holidays
Food was generally good with a wide selection, especially at breakfast. We found the staff to be friendly and helpful.
It was noisy at night - but hey this is Benidorm - The hotel is situated in a good spot for both the nightlife and beach.
Would stay there again.
Travel operator: DIY
The food was of a good standard and always a lot of choice, but the bacon at breakfast was always pink and for the evening meal you where expected to buy drinks even water, tea or coffee are not provide free either, people with children this could work out expensive as you are not allowed to take your own drinks in.
We found that the hotel staff did not speak English very good and sometimes even the easiest of questions seemed difficult for them to understand. One day we had no towels left and it took us three and half hours and numerous calls to reception before they finaly arrived.
Overall the hotel was ok but I would not return,there are a lot better hotels available for tha same price.
Travel operator: First choice
The staff were very friendly and helpful, food was always hot and value for money rooms basic but clean, pool area needs some attention pool not very clean.
Not suitable for young children as not enough for them to do. Entertainment is mainly for older people.
We enjoyed ourselves and will probaly return again.
Travel operator: Hotelopia
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