26 Reviews
Traveller Rating
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Excellent0
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Very Good12
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Good3
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Average3
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
1. Arrived Friday night after a 3 hour ResortHoppa journey from hell. Given a bottom floor room that looked onto a building site.
When we booked through 2 can travel I requested a pool facing room on an upper floor. I went to reception and was greeted by German Al Murray (Pub landlord) look-a-like. I requested a room change and was told this would not be possible and to come back on Sunday.
His explanation was guests staying for a week or more had priority when the rooms are allocated, we were staying 1 week. He then gave us rubbish that older people and children had priority for rooms higher up.
The next day we sat at the pool and watched new guest after guest get a room we requested. After seeing this I figured there was no point asking again as the Hotel staff were not interested.
2. At night our room STANK (Room 2 Bottom floor Block C). At first I though it was the drains. We bought some bleach and poured down all drains and gave the cupboards a clean. It still stank. I think they maybe had someone buried under the floor.
3. Requested toilet paper - Buy your own I was told. This is the first time I have EVER had to buy TP when in apartments.
4. No Kettle. A coffee maker, yes, but no coffee filter paper. Had to boil water in a pan.
5. Electricity went off. I was told by Al Murray's mum (see above) it would be half an hour. Six hours later the power was back on.
6. The building site across the street started work at 8am and finish at 7pm. Noisy and no chance for a lie in except weekends.
7. We were given clean towels twice, Day 4 and 6.
8. The bed sheets were never changed the whole week.
9. Not enough hot water to have 2 showers in a row. There is a 50 litre electric water tank that takes ages to refill and heat.
10. You must remove all rubbish yourselves. Our room was directly opposite/above wheelie bins.
11. Entertainment. All poor. Not one thing that interested us.
To sum up. I will never go back to these apartments. It was a cheap holiday and you get what you pay for but I have had cheaper and better than the Europa. Do not go there, even if you win the holiday, you will regret it.
I think because we booked through 2 can travel and not one of the bigger travel companies, and hence no holiday reps.
Travel operator: 2 Can Travel/Medinland
if you have booked and after reading these reviews...your thinking....SHOULD I CANCELL???? the answers is clear!!! YES!.
Unless you intend you use this as your base and spend no time in the complex.
Food is THE VERY VERY VERY VERY BASIC of BASIC! and if you are lucky enough to get it hot....WELL DONE!.
The pool is good. i will give them that.
Entertainment..... PLEASE!!! entertainment do tell me another joke...(MINI DISCO!) i saw 6-7 kids waiting for 2 hours then after throwing a strop/crying all left with parents VERY unhappy....
Kareoke.....PLEAS! dont be silly...
Whisper (2 girls + 1 guy). looked like big brother audition rejects!! and sounded BLOODY AWFULL imagine all those you laugh at when x-factor show the worst bits in the adverts and times that by 10!...
toilet roll....HALF A ROLL!! and when you ask for more they look at you like tour dirty!!!...
cleaning staff(well thats what they are supposed to be!) blanging and clattering about at 7.30-8am and laughing and giggling at the top of there voices in the hallways!...
This holiday was a joke from start to finish and i cannot recomend highly enough go somewhere else....anywhere else.....but not here!!!..
i hated it from the 2nd day and could not wait to get back to the UK...
OH and the flies.......did i mention the flies......i mean you cant miss them from the second you get to the apartment to the second you leave....there are flies in your eyes and all over yiu 24/7.
IF you have to goto spain... goto lorrete-del-mar (i think thats how its spelt!)
I hated this holiday so much i could not get back to write this review
Travel operator: 2canTravel/Mediland
Travel operator: melitours
The room was good but the only bad thing was that we got no sun on our terrace which was a shame. I can agree with the points about the toilet roll being in short supply, we didn
Travel operator: booked via internet quickroms
The bar staff encouraged drunkeness by selling alcohol to people already under the influence of drink which later lead to several outbreaks of violence outside our apartment door,we went to see the management, who were not interested, we then told them we had no alternative but to leave the hotel in the interest of our safety, we then moved to a 4 star hotle in Blanes
Travel operator: Xcape With Us
The lady came with a bin bag full of bed sheets(20 euros hire charge, couldnt believe this) and were told these are for the week and sent opposite reception floor 4. when we opened the door what a shock we had, you could smell the drains(bad), apartment was dirty, no appliances whatsoever(everything had to be hired and I mean everything)we had no towels supplied, no cleaner all week, and as everybody else puts(no toilet rolls).
When we complained nobody was bothered. On the good side the area was nice, as was the pool, hotel staff reasonable, entertainment OK.
On departure day we had to clean room a lot better than found for fear of losing deposit and return bedding to agency up the road from hotel(what a joke).
I booked this holiday from hell myself and got exactly what I paid for (nothing), at least my flights and taxi were worth it. I would never return to this hotel and would recommend people to seriously consider before going here.
Travel operator: go to spain
Travel operator: 2 can travel
Travel operator: ryanair
Travel operator: 2cantravel(Medinland)
No one cleaned,changed towels emptied the kitchen bin all the 7 days we were there, you had to do everything yourself.
The pool frequently had empty beer cans and bottles thrown in it when we returned after eating out in the evenings.
I did mention the noise to hotel staff but they were not interested merely saying that is how it is.
I have never been to any appartment this bad and I would never go back.
Travel operator: no company
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