15 Reviews
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Excellent0
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Very Good3
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Good6
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Average5
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Poor0
Review Overview
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20 years ago
18 of us checked in for my friends hen night we arrived late on the Friday evening and full of energy and fun we stayed in the hotel bar as we were all inclusive.
We were however the only young people in the hotel and upon retiring at approx 1am when the bar shut people from the neighbouring rooms came out shouting screaming and pointing at us we all went into our rooms. 5mins later the security guard was banging on all our doors making far more noise shouting for us to be quiet we all went to sleep.
The following morning at 7am the lady from across the corridor was banging on all our doors and some that did not belong to us, we went to reception and were informed that the hen party celebrations we had planned for the sat night must be toned down and if we made noise we would be thrown out of the hotel.
Security guards would be posted outside our doors. My friend was devastated as we were unaware that we would be the only lively people we were extremely quiet when going to bed on the sat and went up in groups of two we were all in bed by 02.30 at 03.15. Someone called the phones in all of our rooms at least three or four times I went down to reception but was unable to find a member of staff, I tried later on and was told there was nothing that could be done.
If it had been my hen night I would have been so upset, the staff made us feel alienated and were extremely rude and my friends hen night will only happen once and was supposed to be fun!. There was no entertainment aimed for our age range which was 18 - 55
We were however the only young people in the hotel and upon retiring at approx 1am when the bar shut people from the neighbouring rooms came out shouting screaming and pointing at us we all went into our rooms. 5mins later the security guard was banging on all our doors making far more noise shouting for us to be quiet we all went to sleep.
The following morning at 7am the lady from across the corridor was banging on all our doors and some that did not belong to us, we went to reception and were informed that the hen party celebrations we had planned for the sat night must be toned down and if we made noise we would be thrown out of the hotel.
Security guards would be posted outside our doors. My friend was devastated as we were unaware that we would be the only lively people we were extremely quiet when going to bed on the sat and went up in groups of two we were all in bed by 02.30 at 03.15. Someone called the phones in all of our rooms at least three or four times I went down to reception but was unable to find a member of staff, I tried later on and was told there was nothing that could be done.
If it had been my hen night I would have been so upset, the staff made us feel alienated and were extremely rude and my friends hen night will only happen once and was supposed to be fun!. There was no entertainment aimed for our age range which was 18 - 55
Travel operator: freeway
20 years 4 months ago
Hotel rooms spotlessly clean. Asked for family room and ended up directly above the nighttime entertainment, very loud and noisy until midnight which is no joke when you have a one year old.
Disappointed with the food, drinks very limited ( dont expect any english beer / cider /lager ). Its san-miguel or nothing.
Waiters did not seem to understand any english and did appear rude, drinks and snacks very expensive.
Would not recommend for English families as you will be out numbered by German and French people.
Disappointed with the food, drinks very limited ( dont expect any english beer / cider /lager ). Its san-miguel or nothing.
Waiters did not seem to understand any english and did appear rude, drinks and snacks very expensive.
Would not recommend for English families as you will be out numbered by German and French people.
Travel operator: Thomas Cook
20 years 5 months ago
hi all, me, my wife and two kids aged 2 and 3 stayed for two weeks we had a nice time.
Pool was the best we have been to.
The rooms were on the small side to say the least, the balcony window had no locks so with having little ones we had to keep the a/c on so we could hear it go off when the door opened.
The food was realy nice with big juicy English sausages, chips, chicken, fish, salad, veg, loads of different cakes all served on a huge food counter.
The staff were a bit grumpy but being 6"5 and on the large side I didnt give them an option but to be nice. The other holiday makers were either German or French.
We would go again but would probably choose a hotel closer to the front loads of shops and restaurants.
Pool was the best we have been to.
The rooms were on the small side to say the least, the balcony window had no locks so with having little ones we had to keep the a/c on so we could hear it go off when the door opened.
The food was realy nice with big juicy English sausages, chips, chicken, fish, salad, veg, loads of different cakes all served on a huge food counter.
The staff were a bit grumpy but being 6"5 and on the large side I didnt give them an option but to be nice. The other holiday makers were either German or French.
We would go again but would probably choose a hotel closer to the front loads of shops and restaurants.
Travel operator: thompsons
Recommended
22 years 5 months ago
We, as a family of 4, stayed in this hotel for 1 week in June 2002! I am going to conclude this hotel by looking at the following areas: Cleanliness, Food, Staff and Location.
CLEANLINESS: The hotel was extremely clean. The pool area was the biggest that we have ever visited and this was also kept in immaculate condition throughout our stay. The rooms were kept clean and also the reception area!
FOOD: The food was not the best that we have ever encountered, but in saying this, the food served by the restaurant was of good quality! The evening meals offered different things every night, and spaghetti bolognese was supplied on a separate counter every night(just in-case a different meal was wanted). Evening meals could be swapped for lunch meals if this was necessary. This option was particularly useful if you are going on a trip in the evening!
STAFF: The staff did not seem very approachable but they did their job OK. When 3 of our family went to hire out the golf clubs for a game of 'crazy golf' and were given 1 ball between the 3 of us...the woman behind the reception desk looked embarrassed to say the least!
LOCATION: The hotel was reasonably close to the main centre and within nice walking distance of the water-park!!! The hotel is situated close to some little pubs and a few supermarkets. As we found out during our holiday, the hotel is situated much closer to the centre of the resort than many others!
Altogether, the hotel was great, but our family were not so keen on the resort!!! If you're visiting this hotel, I'm sure that you will enjoy it!
CLEANLINESS: The hotel was extremely clean. The pool area was the biggest that we have ever visited and this was also kept in immaculate condition throughout our stay. The rooms were kept clean and also the reception area!
FOOD: The food was not the best that we have ever encountered, but in saying this, the food served by the restaurant was of good quality! The evening meals offered different things every night, and spaghetti bolognese was supplied on a separate counter every night(just in-case a different meal was wanted). Evening meals could be swapped for lunch meals if this was necessary. This option was particularly useful if you are going on a trip in the evening!
STAFF: The staff did not seem very approachable but they did their job OK. When 3 of our family went to hire out the golf clubs for a game of 'crazy golf' and were given 1 ball between the 3 of us...the woman behind the reception desk looked embarrassed to say the least!
LOCATION: The hotel was reasonably close to the main centre and within nice walking distance of the water-park!!! The hotel is situated close to some little pubs and a few supermarkets. As we found out during our holiday, the hotel is situated much closer to the centre of the resort than many others!
Altogether, the hotel was great, but our family were not so keen on the resort!!! If you're visiting this hotel, I'm sure that you will enjoy it!
Travel operator: Direct Holidays
22 years 5 months ago
We went for our honeymoon in this hotel and we had a great time there. Food was good and abundant. The entertainment was very nice and it was very much relaxing having a drink in the bar. The pool was marvellous with a nice view of the mountains around. Rooms were quite kept tidy and room service was also good. The hotel is situated in a central lloret de mar place with the needs all round.
keep it up!!!
keep it up!!!
Travel operator: air malta
Recommended
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