19 Reviews
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Excellent0
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Very Good8
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Good6
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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17 years 6 months ago
We have just returned from paradise Park or as we named it ****hole park! The only thing I can say is that its clean other than that don't bother.
We stayed all inclusive and only ate in there once as the food was disgusting I wouldn't have given it to pigs! So if you do go take extra money with you as you can't always get into the Pineda Palace which is the other hotel you can use which is the Ritz Compared to it.
The hotel staff were friendly enough but failed to tell me that the medieval night excursion wasn't suitable for asthmatics so paid the money got there ended up having a terrible attack then had to pay for a taxi back to the hotel!
There was two beautiful swans there but there wasn't anything for children to do, the kids club was useless which ended up making the children troublesome to the extent of them smashing up the swans egg which was waiting to hatch.
Only go to this hotel if you would like a council estate in the sun!!!!!
We stayed all inclusive and only ate in there once as the food was disgusting I wouldn't have given it to pigs! So if you do go take extra money with you as you can't always get into the Pineda Palace which is the other hotel you can use which is the Ritz Compared to it.
The hotel staff were friendly enough but failed to tell me that the medieval night excursion wasn't suitable for asthmatics so paid the money got there ended up having a terrible attack then had to pay for a taxi back to the hotel!
There was two beautiful swans there but there wasn't anything for children to do, the kids club was useless which ended up making the children troublesome to the extent of them smashing up the swans egg which was waiting to hatch.
Only go to this hotel if you would like a council estate in the sun!!!!!
Travel operator: two can travel
17 years 6 months ago
We stayed at"Paradis Park hotel" and if wasn't for the staff being very friendly and very welcoming it would possibly have been a disaster.
The resteraunt staff were rude and not very obliging, unfortunatly a group of Germany's youth football team came to stay half way through our holiday so the dining room was quite full. At lunch time my husband, myself and my 79 year old father inlaw went for lunch we selected our food and went to find a table, as we sat down we had our food taken off us and we were told No these tables are for germans only they do not want to sit with the English, we including the 79 year old had to walk around with our food until we found a empty table then wait for it to be cleared so we could sit there, not good eh!
There is a very limited choice of food, chips liver and aubergines.
The entertainment isn't any good, the "Turn" only have a 3ft sq space in the reception.
The hair drier is in the reception loo in the hand drier - not in the rooms.
The resteraunt staff were rude and not very obliging, unfortunatly a group of Germany's youth football team came to stay half way through our holiday so the dining room was quite full. At lunch time my husband, myself and my 79 year old father inlaw went for lunch we selected our food and went to find a table, as we sat down we had our food taken off us and we were told No these tables are for germans only they do not want to sit with the English, we including the 79 year old had to walk around with our food until we found a empty table then wait for it to be cleared so we could sit there, not good eh!
There is a very limited choice of food, chips liver and aubergines.
The entertainment isn't any good, the "Turn" only have a 3ft sq space in the reception.
The hair drier is in the reception loo in the hand drier - not in the rooms.
Travel operator: freedom direct
17 years 7 months ago
Food would not feed to pigs. Never been to any hotel as bad as this cannot complain about salads or sweets ,but one day there was burnt sausages at breakfast and they were still there at midnight for you to eat during the day.
Hotel was not posh but clean and very satisfactory staff was pleasant , my friend and a couple of others were very ill.
No proper meat dishes. Nothing for kids. Chips everyday no boiled potatoes.
I would not go again. I did complain but the staff just shrugged their shoulders.
The other hotel Pineda Palace was booked up every night with holiday makers from our hotel. Everyone complained never heard one good remark!
Hotel was not posh but clean and very satisfactory staff was pleasant , my friend and a couple of others were very ill.
No proper meat dishes. Nothing for kids. Chips everyday no boiled potatoes.
I would not go again. I did complain but the staff just shrugged their shoulders.
The other hotel Pineda Palace was booked up every night with holiday makers from our hotel. Everyone complained never heard one good remark!
Travel operator: u look u book
18 years 1 month ago
The hotel is out of the way from shops. The rooms were clean. Food OK. Be prepared to eat out a few times as you get bored with food.(pepes bar good and cheap).
Hotel staff very helpful, entertainment OK. As it is a H top hotel can go round other hotels, good idea going to another H top hotel in Summer in Callella with teenage children as there will be more to do.
Overall had a good week as we made friends with Scottish who where a good laugh and made our week.
Hotel staff very helpful, entertainment OK. As it is a H top hotel can go round other hotels, good idea going to another H top hotel in Summer in Callella with teenage children as there will be more to do.
Overall had a good week as we made friends with Scottish who where a good laugh and made our week.
Travel operator: hello holidays
18 years 2 months ago
We stayed at the hotel Paradis Park for a week and we arrived in the night, when we got off the bus there seemed very loud holidaymakers and our room seemed small but after waking up it seemd alot bigger with a little En-suite and small balcony.
Maids came in about 8am but you could put the do not disturb sign on. The food was ok it wasnt great but you don't expect it to be the bread was sometimes stale, they always had soup, salads, chips and about 5 other dishes or more and 5 different deserts and fruit, you could choose between coffee machine or juice machine at breakfast and at dinner and tea you go a bottle of water or you could ask for wine.
The staff were ok some were friendlier than others. The pool area was really nice lots of sunbeds and the pool was massive with a childrens pool. The hotel was located about 5mins from the beach and 10mins from main town and 20mins from Calella.
The entertainment wasn't great. I would visit this hotel again but not at the moment.
Maids came in about 8am but you could put the do not disturb sign on. The food was ok it wasnt great but you don't expect it to be the bread was sometimes stale, they always had soup, salads, chips and about 5 other dishes or more and 5 different deserts and fruit, you could choose between coffee machine or juice machine at breakfast and at dinner and tea you go a bottle of water or you could ask for wine.
The staff were ok some were friendlier than others. The pool area was really nice lots of sunbeds and the pool was massive with a childrens pool. The hotel was located about 5mins from the beach and 10mins from main town and 20mins from Calella.
The entertainment wasn't great. I would visit this hotel again but not at the moment.
Travel operator: Sunways
Recommended
18 years 3 months ago
Our first time A/I and worth every penny. The hotel was a little bit isolated as it was out of town and a good 10 minute walk to the beach.
Hotel was spotlessly clean and the hotel staff were brilliant. The hotel has ramps for wheelchair users and is easy to get around. The grounds and pool area are washed and cleaned daily.
The food was not bad at all, always something to eat and plenty of choice, also the snacks .
Entertainment was great for younger children throughout the day but not a lot to keep older children entertained, evening entertainment for adults was the usual (flamenco, Brazilian dancers and martial arts demo and the singer).
Drinks were no more than two at a time and served in plastic glasses during the day, also if the weather was bad the bar was in a tent which is quite a way from the lounge area\'s .
All in all a very good holiday would recommend this hotel but probably not my first choice to go back to.
Hotel was spotlessly clean and the hotel staff were brilliant. The hotel has ramps for wheelchair users and is easy to get around. The grounds and pool area are washed and cleaned daily.
The food was not bad at all, always something to eat and plenty of choice, also the snacks .
Entertainment was great for younger children throughout the day but not a lot to keep older children entertained, evening entertainment for adults was the usual (flamenco, Brazilian dancers and martial arts demo and the singer).
Drinks were no more than two at a time and served in plastic glasses during the day, also if the weather was bad the bar was in a tent which is quite a way from the lounge area\'s .
All in all a very good holiday would recommend this hotel but probably not my first choice to go back to.
Travel operator: Ferris
Recommended
18 years 4 months ago
We stayed 2 weeks all inclusive in this hotel. We were allocated in the apartments across from the hotel. These were clean, spacious and suited us although there is no air-conditioning which is really a must at that time of year. Food although not the best was eatable not a great deal of choice for kids.
A tip is to book your main dinner in the Pineda Palace which is 4 star. Its only a 10 minute walk away and is better quality. We found our hotel had a better atmosphere at night time. No problems with staff or cleanliness in our room. We liked the idea of using your card to visit other hotels within the group and for this reason I would go back to another hotel but not in Pineda.
A tip is to book your main dinner in the Pineda Palace which is 4 star. Its only a 10 minute walk away and is better quality. We found our hotel had a better atmosphere at night time. No problems with staff or cleanliness in our room. We liked the idea of using your card to visit other hotels within the group and for this reason I would go back to another hotel but not in Pineda.
Travel operator: seguro
18 years 4 months ago
I had read poor reports about the food, so we went with the idea of eating out if we had to. This was unnecessary as we could not fault the food, ok is was repetitive but you expect that. You could eat virtually all day with snacks being available not long after the main meals. The all inclusive drinks choice was vast, a lot better than a 5* Turkish hotel we stayed in last year.
The reception staff were very friendly.
The bar had a queue when the entertainment was on but I have queued longer at my local Weatherspoon pub and at the Paradis Park they were free so you do not mind. The beach is about 8 minutes walk away if the pool gets too crowded.
We had a lot of hassle with the tour operator, but that is another story.
The reception staff were very friendly.
The bar had a queue when the entertainment was on but I have queued longer at my local Weatherspoon pub and at the Paradis Park they were free so you do not mind. The beach is about 8 minutes walk away if the pool gets too crowded.
We had a lot of hassle with the tour operator, but that is another story.
Travel operator: Sun ways
Recommended
18 years 5 months ago
This is the second time we attended and thoroughly enjoyed our stay again. There was a change of manager who seemed to be stricter than the year previous, but he was open to suggestions and helped accommodate our needs. For example we asked for the ento take place on the terrace instead of in the marquee to which he agreed.
The entertainment staff Josef, Magdalena and Mikel were brilliant, as were the bar staff Jordi and co.
Not everyone enjoyed the food but we found some good places to eat within a couple of 100 yards of the hotel (definitely go to Pepe's)
the pool is excellent and you get the chance to enjoy the H Top hotels dotted on the Costa Brava for free.
Whilst the Paradis Park is not the company
The entertainment staff Josef, Magdalena and Mikel were brilliant, as were the bar staff Jordi and co.
Not everyone enjoyed the food but we found some good places to eat within a couple of 100 yards of the hotel (definitely go to Pepe's)
the pool is excellent and you get the chance to enjoy the H Top hotels dotted on the Costa Brava for free.
Whilst the Paradis Park is not the company
Travel operator: Sunways
Recommended
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