4 Reviews
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Excellent1
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Very Good1
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Good2
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Average0
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Poor0
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7 years 4 months ago
We booked a room (HB, sea view) for one week. Our family consists of 2 adults and 2 children (10 yrs and 12 yrs) and 1 infant (4 weeks).
We mentioned that we are travelling with an infant by requesting a cot.
As we did not get any response from the hotel, nor from our booking agent Alpharooms, we eventually travelled with our own travel cot.
Upon arrival, the hotel was not aware of the infant. No problem as we had our own cot.
To our surprise the female hotel manager refused us to check in. As one can imagine, I was puzzled, my wife was devastated, the children were crying all the time, the baby had to eat... and the manager just ignored us!
3 hours later, we were 'forced' to book an extra room, just because of our little guest (4 weeks old).
So we ended up with an extra cost of 750 euros, for an extra room that we never used as the baby slept in our room in our own cot.
We mentioned that we are travelling with an infant by requesting a cot.
As we did not get any response from the hotel, nor from our booking agent Alpharooms, we eventually travelled with our own travel cot.
Upon arrival, the hotel was not aware of the infant. No problem as we had our own cot.
To our surprise the female hotel manager refused us to check in. As one can imagine, I was puzzled, my wife was devastated, the children were crying all the time, the baby had to eat... and the manager just ignored us!
3 hours later, we were 'forced' to book an extra room, just because of our little guest (4 weeks old).
So we ended up with an extra cost of 750 euros, for an extra room that we never used as the baby slept in our room in our own cot.
Travel operator: Alpharooms
18 years 8 months ago
This hotel was booked for our under14s football tournament there was 48 in our party,but only 14 lads.
The security was like a prison camp, the lads were not allowed to laugh, run, play any kind of sport without them standing over them like guards.
Our room was right next to the train track and over the hotel kitchen, we did not appreciate being woke up @6.30am each morning with the high chatter of the staff and the scraping of the chairs being constantly moved around and of course the screeching of the trains every 15mins!!!
We asked to move rooms and were advised no!!! and to move the lads out, totally discounting the lads in every tone, however after 2 days they did give us and our next door neighbours a good room,
The food was fab and the hotel itself was good, but they should not accept football parents ect good money if they do not want to have teams of players in the hotel. The guards had whistles and herded the lads like sheep. One of the scottish teams had to get the police when one of their lads was clipped round the ear!!! We will not be using this hotel again ever!!!!
The security was like a prison camp, the lads were not allowed to laugh, run, play any kind of sport without them standing over them like guards.
Our room was right next to the train track and over the hotel kitchen, we did not appreciate being woke up @6.30am each morning with the high chatter of the staff and the scraping of the chairs being constantly moved around and of course the screeching of the trains every 15mins!!!
We asked to move rooms and were advised no!!! and to move the lads out, totally discounting the lads in every tone, however after 2 days they did give us and our next door neighbours a good room,
The food was fab and the hotel itself was good, but they should not accept football parents ect good money if they do not want to have teams of players in the hotel. The guards had whistles and herded the lads like sheep. One of the scottish teams had to get the police when one of their lads was clipped round the ear!!! We will not be using this hotel again ever!!!!
Travel operator: sport tours ltd
20 years 6 months ago
I visited the hotel when i went on holiday with my school in June 2004. The hotel staff were extremely friendly. The sercurity man did lay down the rules (12 midnight we must be in our rooms and be quiet). I was only disappointed twice: my room did not have a sea view, my room was facing the apartments opposite. And also a rail way line runs outside the hotel, i only heard it once or twice, but it was quiet disrupting. The pool was fantastic and the beach is right behind the hotel. My friends and I also joined in with the Aqua Activities such as Water Polo. Its great. I would definitly visit again. Also we had a disco and watched magicians.The night time entertainment was great. Also we watched England lose to Portugal :-( There is a Burger King over the road too !!!
Travel operator: Unknown (School Booked it)
Recommended
22 years 5 months ago
apartments could do with updating pool area was really good - right on the beach - staff really friendly - entertainmant was excellent - probably go back
Travel operator: AIR TOURS
Recommended
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