33 Reviews
Traveller Rating
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Excellent13
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Very Good15
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Good4
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel and rooms were kept very clean, and all the hotel staff were polite and helpful throughout our holiday.
The entertainment was very good the first week but on the second it was repeated.
In the pool everyday there was aerobics exercises that children and adults could join in with. On the top of the hotel there was an adults only bit where you can relax with no children shouting and screaming.
For adults and children this hotel is great.
This hotel is fantastic and I would definitely go again!!
Travel operator: thompson
Everywhere in the hotel was absolutely spotless and the staff were some of the best we have come across and the two young ladies who ran the piano bar were par excellence!
A mention must be made of the guy whose job it was to attend to the pool areas,every evening he was there cleaning/sweeping/hosing down and placing the sunbeds in perfect order. While we were there one morning some repairs were being made to the lamps around the pool,this guy was there right behind them with his brush and pan waiting to clear there dust!! Dedication or what.
The food was cosmopolitan in variety but the expression when in Rome! comes to mind.
To sum up this hotel, we have stayed in some so called 5 star hotels that come no where near this hotels standards.
This is a hotel that we would recommend and we would return without any hesitation.
Travel operator: Portland Direct
We thought the hotel was lovely, always clean and the staff were very helpful.
The variety of the food was excellent, even for me having to eat a non wheat diet. We both ate too much!
The room was always cleaned by the time we came back from breakfast! We didn
Travel operator: Thompson
All the staff were very friendly and helpfull, especially the Reception Desk when we booked to go to see FC Barcelona play football.
The hotel rooms are very comfortable, with excellent storage space for all our clothes, the tea & coffee making facilities were great, We had a room on the 2nd floor overlooking the pool with a table and chairs on the large balcony, also a little folding towell rail which was great to dry the beach towells on.The bathroom was very spacious and immaculately clean, the hairdryer was a proper hairdryer not one of those pipe ones that start off cold and then get so hot you can' hold it - this one really worked well.
At the start of each floor there was a vending area which was very usfull so you can get ice (free) bottled cold water (
Travel operator: THOMPSON PLATINUM
Travel operator: Thomson
Everything clean and tidy.
BUT the noise in the evening and into the early hours (up to 2:30 am) from unsupervised children was too much. Don't get a room next to the automatic bars which seem to attract children at all hours. Good point is I can say silence in at least 3 languages now.
However, would go back again but only out of season.
Don't miss the excursion to Besalu, Girona and Banyolas.
Three great places in one day.
Travel operator: Thompsons
We had a brilliant holiday and are already planning to go back to this Hotel next year.
Food:
Good choice for breakfast - cold meats, cheeses, salad et; fresh fruit such as pineapples, melons, peaches, pears etc, cooked breakfast with bacon, tomatoes, sausages etc. Chef cooked eggs to order - fryed, omelettes etc. Different varieties of breads etc. offee, tea, hot chocolate etc, fruit juices and of course the breakfast glass of Cava (free) for anyone in drinking at the time of the morning!
Dinner had plenty of choice from soup,the cold buffet and hot meals, good choice of desserts with fresh fruit and bowlfuls of fresh cherries. Excellent cheese board with Brie, Stilton and other cheeses. Food was plentiful and beautifully presented, staff excellent and all cutlery and crockery very clean. The only thing was that the choice for the hot food was limited
and perhaps geared more towards the Catalayn style of cooking. Having said that we only ate out one night preferring to eat at the Hotel. The management were very keen to get the food right and the Thomson Reps said they were in talks with the Hotel as to the style of cooking. So hopefully it will have improved by next year. It certainly would not put us off staying at the Hotel in the future.
Hotel was situated on the outskirts of the town - about 10mins walk to the beach. We walked after dinner every night, through the shops to the main promenade. Both the Tourist office and the Bus Station were only about 100 metres from the Hotel so it was ideally situated.
We didn't really see much entertainment as we walked after dinner and preferred to sit in the Piano Bar which was opened from 21.30 to 02.00 each day. No children allowed which was ideal for us. When you ordered drinks they was always a complimentary bowl of mixed nuts with your order. Again excellent service and atmosphere. The last Friday night in one of the bars they had a Four Tops Ever Group - taking off the Four Tops and Motown music. Excellent - by the end of the night most people had got up to dance and the group had 3 encores. Brilliant end to a brilliant holiday.
Hotel has an internet cafe, small shop for newsapers (Daily Express 1.80E), 3 bars, 2 outdoor swimming pools, one indoor pool, spa, jacuzzi etc. Sun bed for every guest with numerous umbrellas for shade. The 6th floor had a sunbathing deck with two hot tubs and also an area where you could nude sunbathe with a hot tub and shade area.
Travel operator: Portland Direct
Travel operator: Portland
I could find nothing to fault-a perfect relaxing holiday. Booked for next year.
Travel operator: Thomsons
It would be advisable to request a "pool view" room as it seems that some of the other rooms overlook a fairly busy little side road..
Finally the Thomson Platinum reps were some of the best I have ever encountered
Travel operator: Thomson Platinum
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