16 Reviews
Traveller Rating
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Excellent2
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Very Good4
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Good5
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Average3
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The only down side was the lift doors were too narrow to get the wheelchair in and the ramp to the restaurant is very steep. Luckily our son was able to push up the ramp, the reception staff were very helpful and there was a security guard patrolling at night. All in all it was excellent and we are going back next year.
Travel operator: sun save
Hotel tip: We had apartment on ground floor next to the small pool. It was very quiet. There is a small garden to sit in as well.
It was all-inclusive and we cannot rate the hotel highly enough - in all aspects.
The room was large, spacious, well-equipped and the balcony was plenty big enough for us all to sit comfortably.
The food was amazingly good - so much choice for each meal. In particular we loved the soups and as a vegetarian I thoroughly enjoyed a different fish dish every day. The dining room was also very clean and bright.
The pool bar was great - the staff friendly and the drinks very good quality. The actual pool area was wonderful too - plenty of beds available and lots of space.
The entertainment was of a very high standard and enjoyed by us all.
To sum up - we all enjoyed our stay immensely and I would love to return - very soon!
the food was a big let down it was very bland and the dining area was over crowded and not enough staff to clear and set tables so i found that we were often eating on a unclean table not nice atall.the bar was quite expensive and always ques again they could do with more staff.plenty to do for the kids (pool,tennis,football,ping pong ect)
would defo go back if they changed the menu and took
on more staff.
Travel operator: holiday nights
Travel operator: airtours
I travelled with my husband and my 2 children aged 6 and 9. The kids loved this hotel as there was the mini club that kept them out of trouble for the most of the day.
The main disadvantage of this hotel is that there is not always a life guard by the pool which isn
Travel operator: Going places
Not enough beds, not enough parasols, no such thing as a white towel, you would get a better shower if you stood in the rain. The apartment we stayed in was at the back by the tennis courts they had bird nests over head so dead birds and hatched eggs would fall out drawing ants in their hundreds so if you like wildlife it is the place to be.
All in all completely substandard. The above list is only the tip of the iceberg. They should be withdrawn!
Since our return I have written a four page letter to Budget waited four months for a reply [no satisfaction].
Do yourself a favour stay well clear!! You have been warned!
Travel operator: Budget
Although we would just like to say that as of 2006 this hotel is not at all diabolical or disgusting but actually a pleasant place to visit.
We had booked all inclusive and was very worried with people complaining about the food although it was actually very nice and the puddings are fantastic.
The pool bar food is of a good standard and the staff are always very helpful and can speak not only fluent in English but also Spanish,German, French,Polish and many more.
This was probably are only complaint that bingo took a good hour to play with every number being called in every language.
The hotel rooms are of a very good standard and are cleaned every day with fresh towels and bed linen which we were very pleased with.
We didn't fly till late at night and we were out of our rooms for midday although we were given a courtesy room to have a shower in mid afternoon before leaving again very excellent and no trouble to the staff. The pool is fantastic but a little cold and there are plenty of sunbeds.
The hotel entertainment runs throughout the day with excellent members of staff with plenty of things for children. The location is great if you are happy to walk to the centre of the resort about 30-40minutes away, although there are bars and shops closer along the way and a excellent bus and taxi service.
The beach is very close across the road and is often quieter than the main resort end which is what we liked. Overall a very very pleasant stay at the Puente Real and would definately return, we are almost certain this has been rennovated to the standard it is today!
Travel operator: Airtours
The location of hotel is right on beach and very quiet but ideally located for taxi into Fuengerola, Benalmadena, etc
As we only stayed for 3 nights the entertainment apart from world cup being on, was ok
Left my family at home for weekend but the daytime entertainment seemed great for families/kids
Travel operator: self organized
Staff some good some bad.
Restaurants bad you just did not want to be in there the food was diabolical it was like they went to buy all the meat fish and veg at the market at the end of the day what no one else wanted.
Wine 9 euro like paint stripper we found why to buy in super market it was only 1 euro 50
Travel operator: Thomas cook
First impressions of the hotel were very good. Very clean. Receptionist very helpful. Rooms reminded me of a travel lodge, basic but had everything in you would need. Rooms were cleaned daily.
Pool area was very nice, but the pool was very, very cold so no-one really went in it. Entertainment and music around the pool throughout the day.
Hotel food was very nice, choice of 2 fish and 2 meat dishes for dinner along with salads and pasta and cakes / ice cream for desert.
Of a night me and my husband went to Shenanigans and Molloys Irish bars, which were both good for entertainment - act on every night (even showing british soaps!!)
The location of the hotel is good if you want a quiet holiday or if you are beach lovers as it is right across from the beach.
Overall, I found the hotel very nice and not at all like the comments which other people have wrote. You have to remember it is a 3* hotel! and I would recommend it.
Travel operator: DVWC
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