15 Reviews
Traveller Rating
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Excellent0
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Very Good2
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Good6
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Average3
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 6 months ago
Having had a number of really excellent European experiences, we thought we would give an all inclusive holiday a try. The Cambrils Playa was dirty cigarette butts over floor in Bar/family area. Dirty cups and saucers left for days uncollected. The food was absolutely appalling and was geared exclusively for the 400 Spanish pensioners staying at the Hotel. We had builders who were trying to repair the hotel eating in the restaurant with us in their dusty overalls. When we complained about the quality and type of food on offer we were told that they cater for the majority not the minority and that all of the Spanish guests were delighted with the food. Maybee it was because the weeks stay only cost the Spanish 60 Euro
Travel operator: Cosmos
21 years 1 month ago
The Cambrils Playa was a nice big hotel, staff did there best to please and the rooms were kept clean enough, although the dark decor was a tad depressing, and smelled, we kept our clothes in our cases all week rather than use the old wardrobes.
Entertainment was good for the kids every night, although there was some adults complained as the bar closed at 12 every night. (it was late enough for us as we had kids).
The kids club - i didnt think was up to much, there was only one girl in charge, (probs because coming to end of season) but their room etc was run down badly, and i think we were lucky the weather was so nice that they could be outdoors. the brochure says that the kids would be away to the club for an hour at night time also, - which didnt happen, - i dont know why.
Food - i thought was of good variety, although a few residents did not agree it was up to standards.
Only gripe i had was the state of the toilets, down at reception, just outside the big entertainment hall, they were right run down and smelled badly.
All in all, we had a good week there, but i dont think i would visit again.
Entertainment was good for the kids every night, although there was some adults complained as the bar closed at 12 every night. (it was late enough for us as we had kids).
The kids club - i didnt think was up to much, there was only one girl in charge, (probs because coming to end of season) but their room etc was run down badly, and i think we were lucky the weather was so nice that they could be outdoors. the brochure says that the kids would be away to the club for an hour at night time also, - which didnt happen, - i dont know why.
Food - i thought was of good variety, although a few residents did not agree it was up to standards.
Only gripe i had was the state of the toilets, down at reception, just outside the big entertainment hall, they were right run down and smelled badly.
All in all, we had a good week there, but i dont think i would visit again.
Travel operator: cosmos
21 years 3 months ago
door locks poor , had to ram the door with shoulder whilst turning key, night reception staff when arriving no english speakers, two very slow and grubby lifts, disgusting state of furnishings in room, furniture looked like 1940's utiilty furniture, bathroom was poor, badly applied sealant , toilet still had excrement on it when we arrived , refused to stay in such a dump and insisted we be moved to another hotel
Travel operator: cosmos
21 years 3 months ago
i had a great time, i came here with my family. my little sister had so much fun in the kids area. they went on trips and they also had a sleepover where there was games and videos which kept her busy.
myself enjoyed the food and entertainment but my mum did not, and insisted we go ont for most meals. there was a kids disco every evening and us teens also joined in. there was not many things to do for teenagers but its great for children. there is a bar right next to the pool which also sells hot food.
most staff was friendly. and were great fun on the pub crawl. i enjoyed this holiday alot. Most people are english who stayed here. all the staff speak clear english. as i said its great for children. i would go again.
myself enjoyed the food and entertainment but my mum did not, and insisted we go ont for most meals. there was a kids disco every evening and us teens also joined in. there was not many things to do for teenagers but its great for children. there is a bar right next to the pool which also sells hot food.
most staff was friendly. and were great fun on the pub crawl. i enjoyed this holiday alot. Most people are english who stayed here. all the staff speak clear english. as i said its great for children. i would go again.
Travel operator: cosmos
Recommended
21 years 5 months ago
We arrived at 4.30am along with 5 other families we were dealt with efficiently and went to our allocated room.
It was the smallest room I have ever seen it had 3 beds crambed in this was not enough as we are a family of 4.
I reported it to reception and another lady was there reporting the same problem they immediately brought another camp bed to the room which meant we had to climb over the beds to reach the balcony. The porter saw the problem and suggested the children sleep together in one bed. We were not happy and didn't unpack we reported this to our rep in the morning and were moved to a different Hotel in Salou later that morning.
The resturant was metal tables and chairs buffet covered in fly's tolets filthy and overall very old in need of modernisation.
It was the smallest room I have ever seen it had 3 beds crambed in this was not enough as we are a family of 4.
I reported it to reception and another lady was there reporting the same problem they immediately brought another camp bed to the room which meant we had to climb over the beds to reach the balcony. The porter saw the problem and suggested the children sleep together in one bed. We were not happy and didn't unpack we reported this to our rep in the morning and were moved to a different Hotel in Salou later that morning.
The resturant was metal tables and chairs buffet covered in fly's tolets filthy and overall very old in need of modernisation.
Travel operator: Cosmos
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