105 Reviews
Traveller Rating
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Excellent18
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Very Good57
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Good22
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Average8
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The Maids Do A Fantastic Job Of The Rooms. They Keep The Hotel Spotless, Inside And Out.
The Food Is Basically The Same Almost Everyday But There Is Still Plenty Of Choice And Variety.
The Hotel Is Situated In A Very Nice Place Of Salou. It Is Close to Portaventura ( I Would Say About A 20 Min Walk ) And Around About 10 Min Walk To The Beach And Shops But Sometimes Depends Which Way You Decide To Walk.
The Hotel Staff Are Very Friendly And Cant Do Enough For You.
The Entertainment Was Utterly Stunning, Great For The Kids. Holding A Mini Disco For Them Every Night.
We Are Going Back In 5 Months!
Travel operator: First Choice
All the staff are fab and really participate with games, such as when we had to strip them to win games ect, very friendly and speak brilliant English and you can always find someone when you need them.
The half board rooms are small but at the end of the day you only use them for sleeping and getting changed, but they are no smaller than most I have been in.
The food is amazing, even for a fuss pot like me, there was always something different to try, they also had themed nights like Italian and Mexican but there was still other alternatives if you don't like this food, there are also fresh meats being prepared in front of you at the grill such as steak, pork sasages ect. The only thing is that the deserts can get a little boring, although it is always different, it is always something with moose, although the chocolate profiteroles are to die for. Breakfasts can be a little greasy but again there are loads of alternatives. The only faults was that you had to pay for drinks with the evening meal, and at 2.50 Euro for 200mls of cola, it is expencive, but you can get a bottle of wine for 7 euros and it can be stored in the fridge for next time. Breakfast juice, tea coffe is free in the morning though.
I cannot begin to say how good the entertainment staff are, they are there from 9:30am till about 12:30am and are brilliant with the kids, and adults alike, loads of games and activities to do during the day, and they put on extra if the weather is bad like films and games ect for everyone. The nightly shows are great as well, the sweet tempations act was great as were others.
We had a late check out booked witch was very handy, but they have a secure room where you can leave all your luggage for one euro.
Bar area and staff are great, fairly cheap drinks with a glass of coke at 1.50 euro. Pool area very clean, but the floor is very slippy and with the amount of sunbeds out, it is difficutly to manover a buggy because the guests move them all. Kids playground is great, we used this alot to tire the baby out in the evening, but the pool its self is great, not too small, just the right size and never gets packed, and is also life guarded.
The location is brilliant, it is about a 10 minute walk to the beach if you take the longest route, also plenty of shops and supermarkets close by. Also very close to port aventura, it is only about 15-20 minutes in the opposite direction.
I can't wait to get back, I love this hotel, and is even better than last time I visited 3 years ago.
Travel operator: first choice
The food was good and that's coming from two fussy eaters!!! Loads of choice and it varied daily.
The location was good as it is close to both the centre and the theme park.
The hotel staff were friendly and helpfull.
The entertainment was fab brilliant for kids and adults too!!!.
We would definitely visit this hotel again.
Travel operator: first choice
Could not complain about the hotel very clean, good food and entertainment. Rooms were lovely.
The only thing I did not like is in the evening in front of the entertainment its just crammed with plastic tables and chairs so one knock of the table by the kids and everything just falls on the floor. I called it plastic city.
If you fancy a cappuccino like I did then expect to get a shot of coffee with squirty cream on top. It was lovely to stay half board as we think it would have been hard finding a decent restaurant every night.
Travel operator: first choice
Pool area ok bit crowded and unable to access before 9am. Lifeguard on duty from about 10am and very strict.
Unable to get into rooms on arrival before 2pm can be difficult with young kids. Luggage room to leave cases but do charge 1 euro. If leaving on late flight would recommend pre booking late check out.
Cooking facilities basic but ok.
Travel operator: first choice
The food was excellent with lots of choice for all. You could not fault the cleanliness and the maids were in daily changing towels etc.
The only fault that I have with your evening meal was that you could only order a bottle of wine a time and not a glass and it became very expensive.
The kid
Travel operator: first choice
Travel operator: first choice
I was glad I had read the reviews on here before going so I knew about the 100 Euro's deposit.
The rooms were better than I was expecting after reading some reports on here, there were 4 of us, myself and hubby, we had the bedroom, my 17yr old daughter, she had the bed-settee and my 13yr old son, who had the small bed just inside the door opposite the bathroom.
The room was much bigger than I had been expecting and fine for us.
The cleaners were very good.
I have to say that the hotels entertainment staff were excellent and worked very hard, they were friendly and great fun, they certainly made our holiday a fab one!! (much much better than the reps!!!)
We joined in with all the daytime games; rifle shooting, archery, pool, darts & water polo etc and had such a laugh, making friends as well.
Cheers to Juan......"omg is he mad or what" ;-)
The only negative thing I will say about the hotel is about 'NO balls' in the main pool, I knew about no lilo's but not about no balls or games in the pool, so my son was very disappointed with this!
We used the restaurant twice and did enjoy it, but only used it twice because it was expensive compared to places locally, we did try the breakfast on our last day but didn't like it (the snack bar is minging).
The location of the hotel is good, it is central to all the places ie. shops, cafes, restaurants, beach, buses & PortAdventura.
Best restaurant must be 'Buddys', if you go there say 'HI' to 'Stefan' from the 'Welsh family', the lady with the red hair and daughter who he wanted to marry!!! hahaha
I bought a '14 day' pass for PortAdventura on the Internet before going and it was well worth the money, we went most nights and tried it once in the day, prefering the nights as it was cooler, less q's and a better atmosphere.
Fantastic holiday!!
Travel operator: First Choice
Staff were not over friendly verging on being rude with exception of the maids.
Apartment we found to be small. Bit of squeeze for 2 adults and 2 children.
Pool was very clean but you have to be down at 9.00 to queue for sunbeds. Lifeguard always on duty which was reassuring.
Entertainment is dreadful.
Would not return to this hotel.
Travel operator: falcon
Didn't stick around for the entertainment after the first evening as found the kids disco rubbish and the bar staff very ignorant & rude.
The checking in at 2pm is a farce!! As is the sunbed dash at 9am - you have to see it to believe it!! The staff stand at the doors barricading them with snooker que's - I kid you not!!
Swimming pool is far too small for the size of the hotel and my five year old was up to her neck in the shallow end ... not good enough for a hotel which is sold on being a family property.
Travel operator: first choice
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