33 Reviews
Traveller Rating
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Excellent0
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Very Good9
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Good8
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Average12
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Trying to get a table for your dinner or breakfast was absolute bedlam you had to fight to get a table it was very stressful so in the end we ate out which we hadn't budgeted for !!!
The hotel had 1500 guests of which 350 were English so you've guessed all the entertainment was for the Spanish. The rooms were very tiny and very hot and the noise every night kept you awake. We were in block 3 which was dead opposite another hotel, everytime someone walked across their balcony a security light came on not just one the entire blocks!!!
The hotel staff weren't at all friendly and didn't seem interested if you weren't Spanish all in all I would never visit this hotel again !!!!!!
Travel operator: Aspro Holidays
The hotel staff were not at all helpful and at times were very ignorant, I would never visit that place again. there was also a theft of one of our group members bags and we basically got told tough.
They never guided us to the police and never let them use there phones to report the theft. We waited for are rep and she sorted it as the staff was very un - co operative.
Travel operator: my travel
food: The breakfast is very unbearable same with the evening meals. They are edible but always the same. Again, in my opinion, the food is not cooked properly.
Rooms are very small and ill-equipped - all squashed up together.
Entertainment is the same throughout, catering for the Spanish.
I would never stay at this hotel again and really did want to leave after the first few days. Loved salou though - lovely place
Travel operator: Aspro
Staff and entertainment was also good with Spanish entertainment, if you want English stay at home. Pools were clean with lifeguard.
Location is excellent, near to beach and town.
We would not have come home if we had money left and are hoping to go back within the next month.
Travel operator: Aspro
We found the hotel rooms to be clean, maybe the pool could have been a bit cleaner but we went to the beach every day so didnt really use the pool.
Had heard some bad reports but we had a great time.
Location was great and although food was basic it was lovely.
For the money we paid it was great value and we would stay there again.
Travel operator: Booked direct
It was of a standard that I expected for the cost of the holiday if you want a 5*Hotel then choose one !! They all have a negative side if you look for it.
ACCOMODATION
We were in Block 3 at the back. The room was of a standard size with bathroom we had 4 beds, not a lot of space but it was clean and maid service everyday, clean bed linen once in the week, 1 of the beds was a settee which we could use if we wanted, and a patio, no air conditioning but we hired a fan for the week for 10e plus 10e deposit.( I was aware of this before I went ) I did not go on holiday to spend all day in the room only to use it for Sleeping, Rest and bathroom facilities.
Very spacious grounds with trees for shade , 2 pools with children's pool, adequate sun beds and chairs, Children's play area, mini golf, arcade, gym and indoor pool and outside Jacuzzi, sauna
We never heard of any breakins,and the safe was secure
FOOD
The food was fine no different than what I have had at a 4* hotel lots of options, Spanish food mainly ( after all we are in Spain) but enough options to have a full English breakfast and an English evening meal.
ENTERTAINMENT
Was multi lingual and the kids certainly enjoyed it, the mini disco entertained them and after that there is different entertainment on each night
IF you want to go English there are a number of British bars around the streets
OPINION
If you want a 5* service PAY THE MONEY but this was a great holiday for us all.
Travel operator: aspro
We paid
Travel operator: Bedbookers.com
Travel operator: Airtours
We had to go out of hotel to have a good time. Which is not what we paid
Travel operator: Aspro
Travel operator: vacation travel
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