78 Reviews
Traveller Rating
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Excellent33
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Very Good27
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Good10
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Average4
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 3 months ago
We arrived at the Calypso late in the evening to be told that there were no fridges available as they were all rented out already. No apologies, tough luck. The room was the most disgusting room that I have ever had the misfortune to stay in. It had supposedly been cleaned but the underside of the tap in the bathroom was covered in hardened toothpaste, the bath and the floor were covered in hairs and the towels were threadbare. Balls of fluff lurked in the corners of the room and inside the wardrobe.
The reps were completely unhelpful and passed the buck when it came to complaints onto the hotel staff who then said it had nothing to do with them as we were Thomson customers.
The restaurant was ok, the food was good but chips for breakfast in the children's section was just too much to bear.
Never again.
The reps were completely unhelpful and passed the buck when it came to complaints onto the hotel staff who then said it had nothing to do with them as we were Thomson customers.
The restaurant was ok, the food was good but chips for breakfast in the children's section was just too much to bear.
Never again.
Travel operator: Thomson
19 years 4 months ago
This hotel was excellent in every way for a family holiday. The kids thoroughly enjoyed themselves and had plenty to do.
There was an excellent choice of food and the entertainment was great.
There was plenty room and sun loungers for everyone through the day and plenty tables and chairs for the entertainment at night.
The rooms were cleaned daily and the staff throughout the hotel were very friendly.
Apart from been a little bit out the way I would definitely stay at this hotel again.
There was an excellent choice of food and the entertainment was great.
There was plenty room and sun loungers for everyone through the day and plenty tables and chairs for the entertainment at night.
The rooms were cleaned daily and the staff throughout the hotel were very friendly.
Apart from been a little bit out the way I would definitely stay at this hotel again.
Travel operator: Thompson
Recommended
19 years 5 months ago
We have just returned from a fantastic holiday. The hotel was extremely clean, the staff very friendly and the food was second to none, there is something for everyone, no matter how fussy you are.
The entertainment staff and Thomson's reps are very hardworking fabulous people, who try to ensure that all children are inlcuded. Our 7yr old daughter was on her own and unsure of attending the kidszone or disco, however the reps encouraged her to join in and feel part of the group. The kidszone is great as it allows parents to have a couple of hours free time, knowing that your child is well looked after.
The swimming pools are great, manned by lifeguards. There is also a kids playarea, an internet room and games room, including ten pin bowling lanes, basket ball machines, pool tables, table hockey and other machines. There is also the "green room" where various films are shown and where the entertainment continues after midnight, if you so wish.
We have no hesitation in recommending this hotel and will definately visit again.
The entertainment staff and Thomson's reps are very hardworking fabulous people, who try to ensure that all children are inlcuded. Our 7yr old daughter was on her own and unsure of attending the kidszone or disco, however the reps encouraged her to join in and feel part of the group. The kidszone is great as it allows parents to have a couple of hours free time, knowing that your child is well looked after.
The swimming pools are great, manned by lifeguards. There is also a kids playarea, an internet room and games room, including ten pin bowling lanes, basket ball machines, pool tables, table hockey and other machines. There is also the "green room" where various films are shown and where the entertainment continues after midnight, if you so wish.
We have no hesitation in recommending this hotel and will definately visit again.
Travel operator: Thomson
Recommended
19 years 5 months ago
Just back from this brilliant hotel.
We all really enjoyed the entertainment the most of all the holiday, especially the hotel Med Playa team. 100% effort put in.
Went on a few days out to Barcelona, Andorra, Aquapolis waterpark and great time at Port Aventura especially the firework display at 12.00 midnight.
The best holiday ever for everything. Definitely go back.
Only one thing let it down, the food, alright 1st couple of nights but got sick of the same thing at breakfast so we had to eat out a lot which cost us quite a bit with a big party of 6.
Still recommend it to anyone.
We all really enjoyed the entertainment the most of all the holiday, especially the hotel Med Playa team. 100% effort put in.
Went on a few days out to Barcelona, Andorra, Aquapolis waterpark and great time at Port Aventura especially the firework display at 12.00 midnight.
The best holiday ever for everything. Definitely go back.
Only one thing let it down, the food, alright 1st couple of nights but got sick of the same thing at breakfast so we had to eat out a lot which cost us quite a bit with a big party of 6.
Still recommend it to anyone.
Travel operator: thompsons
Recommended
19 years 6 months ago
We stayed on the 5th floor on the Thomson side in the hotel Calypso where we found it to be the best part of the hotel as when we stayed there in May there were a lot of spanish school children running on landings and screaming until late in the other block.
The food was fantastic a great range of english food, try to get to breakfast at 8:30 because queing becomes a great problem same with tea get there for 6:30. Still after the queing the food is still great and hot as it is always topped up.
The hotel was clean but watch out fot the ANTS!!!!! We never stayed in to watch the entertainment so cannot comment. Beer in hotel bar was flat and horrible, we recommend going to Fordies bar round the corner very cheap for meals and drinks also Champions bar on the main street.
Hotel location was great as the start of the shops were only just round the corner, lovely walk down to the beach.
Cleaning staff were always cheerful but the pool bar staff are a bit grumpy and rude. Because of the spanish children I would not go again in May. Overall we enjoyed the holiday and had a great time.
The food was fantastic a great range of english food, try to get to breakfast at 8:30 because queing becomes a great problem same with tea get there for 6:30. Still after the queing the food is still great and hot as it is always topped up.
The hotel was clean but watch out fot the ANTS!!!!! We never stayed in to watch the entertainment so cannot comment. Beer in hotel bar was flat and horrible, we recommend going to Fordies bar round the corner very cheap for meals and drinks also Champions bar on the main street.
Hotel location was great as the start of the shops were only just round the corner, lovely walk down to the beach.
Cleaning staff were always cheerful but the pool bar staff are a bit grumpy and rude. Because of the spanish children I would not go again in May. Overall we enjoyed the holiday and had a great time.
Travel operator: Thomsons
Recommended
19 years 6 months ago
We stayed on a half board basis which we had neve done before so were a bit nervous about the choice of food available but we needn't have worried as the food was excellent with a different theme running virtually every night. It was always hot with plenty of choice even the kids had a variety of food to chose from!
Our hotel room was extremely clean and the maids were all polite and friendly our one year old was especially fussed over which he throughly enjoyed!!
The entertainment was fantastic with something for everyone my only drawback was that the main show didn't start until half past ten! After a hard days sunbathing this was sometimes a little too late for our young one! As we overlooked the stage we were able to watch from our balcony which was a bonus.
There were plenty of sunbeds around the pool however there were a lack of umbrella's and people who didn't have children tended to snap them up before people with young children could, luckily there are plenty of trees around the pool to provide shade.
I would most definately visit this hotel again.
Our hotel room was extremely clean and the maids were all polite and friendly our one year old was especially fussed over which he throughly enjoyed!!
The entertainment was fantastic with something for everyone my only drawback was that the main show didn't start until half past ten! After a hard days sunbathing this was sometimes a little too late for our young one! As we overlooked the stage we were able to watch from our balcony which was a bonus.
There were plenty of sunbeds around the pool however there were a lack of umbrella's and people who didn't have children tended to snap them up before people with young children could, luckily there are plenty of trees around the pool to provide shade.
I would most definately visit this hotel again.
Travel operator: Thomson
Recommended
19 years 6 months ago
We all had a brilliant stay here at the Calypso.
Food was outstanding.
We went on a few trips recommended by the reps the best one was house of illusions with free drinks all night for adults and kids.
Weather was hot shame to come home.
Would definitely go back.
Food was outstanding.
We went on a few trips recommended by the reps the best one was house of illusions with free drinks all night for adults and kids.
Weather was hot shame to come home.
Would definitely go back.
Travel operator: thomas cook
Recommended
19 years 6 months ago
Booked this hotel via internet without knowing what it was going to be like. We were feeling very nervous as the taxi approached the hotel but we need not have worried - we could not fault this hotel in any way. Located off the beaten track but only 20 minutes leisurely walk to the beach the hotel was immaculate - hotel rooms cleaned every day, hotel staff polite and always ready to help. Food was fantastic with every other night being a 'themed night' with all waiters/waitresses dressing up accordingly - we were very impresses especially with the glass of champagne on 'Oscar Night'!!!
A special mention has to go to the medway entertainment staff - they did not stop - the evening entertainment was excellent - we could not believe the girls and boys performed Starlight Express one evening - we were so impressed.
There were alot of Spanish school children at the hotel whilst we were there but i can only say that they were impeccably behaved and only for them being the only brave ones to venture into the pool at 5 p.m. we would not have known they were there!!!
We are already looking to book again next year.
A special mention has to go to the medway entertainment staff - they did not stop - the evening entertainment was excellent - we could not believe the girls and boys performed Starlight Express one evening - we were so impressed.
There were alot of Spanish school children at the hotel whilst we were there but i can only say that they were impeccably behaved and only for them being the only brave ones to venture into the pool at 5 p.m. we would not have known they were there!!!
We are already looking to book again next year.
Travel operator: Booked over internet
Recommended
20 years 1 month ago
What a great hotel. We arrived late on the Saturday night to be greeted with ice bucket, bubbly, and glasses for each of our rooms. I requested rooms next to each other, which was honoured, so we were all very pleased.
The entertainment team were brilliant; they worked really hard to make everyone happy, both day and night. Great location for access to local buses, bus stop for port aventura right opposite the hotel, I must add this was a great day out, especially as they brought Halloween forward by 2 weeks, there were scary characters running round the park later on,!!
I would recommend the old mines roller coaster ride if you dare! Brilliant for both kids and adults, also aqua polis Water Park, if you go don
The entertainment team were brilliant; they worked really hard to make everyone happy, both day and night. Great location for access to local buses, bus stop for port aventura right opposite the hotel, I must add this was a great day out, especially as they brought Halloween forward by 2 weeks, there were scary characters running round the park later on,!!
I would recommend the old mines roller coaster ride if you dare! Brilliant for both kids and adults, also aqua polis Water Park, if you go don
Travel operator: thomson/lunn poly
Recommended
20 years 1 month ago
This hotel was fantastic the place was clean and the cleaning staff were so polite
The rooms are very basic but we only got changed and slept in it the only thing we could of done with was tea making facilities in our room
The hotel staff were very helpful about the places to visit and which bus stop to use
The hotels own entertainment team were fantastic day and night they did something to suit everyone thats if you care to take part so a great big thanks to you all. We will never watch Grease in the same way again if you wish to know what I mean then go and visit them
We will be back in Salou in 2006 and will be in this hotel with friends and family
Thank you to all the staff of this hotel even those we don't see eg catering staff
The rooms are very basic but we only got changed and slept in it the only thing we could of done with was tea making facilities in our room
The hotel staff were very helpful about the places to visit and which bus stop to use
The hotels own entertainment team were fantastic day and night they did something to suit everyone thats if you care to take part so a great big thanks to you all. We will never watch Grease in the same way again if you wish to know what I mean then go and visit them
We will be back in Salou in 2006 and will be in this hotel with friends and family
Thank you to all the staff of this hotel even those we don't see eg catering staff
Travel operator: thompson
Recommended
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