31 Reviews
Traveller Rating
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Excellent7
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Very Good11
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Good6
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Average6
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
I found/find the staff in the Metropolis Bar and across the rd in the Mucky Duck fantastic. All are very good at their job and food in general is excellent value.
The nearby resorts of Portaventura and Aquapolis are a must for all ages.
I have always found the room service excellent and the very rare occasion they didnt turn up, a quick word down stairs and it was sorted out immediatly.
All in all I have no hesitation at all in recommending Pins Playa11 for an excellent family holiday and I'll be back again this year.
p.s. Book your own trips when you get there. Budget Travel charge a premium for what you can get yourself for a fraction of the price.
Travel operator: budget travel
The best part about this holiday was the Rugby Tavern the food the crack and especially the staff made it a great holiday.
I wouldn't recommend going to this place for the first week of the season but I'd say they'll get their act together in the coming weeks and we are planning to go back in October.
Travel operator: Budget
Apts were clean and received towel & Linen change twice a week.
Found staff mixed. New life guard came on for 2nd week and she was overly strict.
Complex wise the pool was excellent - didnt like the bar and only visited it 1 night.
The Rugby Tavern beside us was best of food although the hotel Cambrils princess (2 mins walk away) had a great buffet on nightly. WOuld also recomment this hotel for nightly entertainment - while it was quite an older age group in the hotel most of the shows were excellent and it was a nice environment for the 2 kids.
Certainly plan to return these these apts again.
Travel operator: Budget
The highlight of our stay was Port Aventura it was excellent. The entertainment was bad for the time of year i.e. a parrot show and an Elvis impersonator. I would not stay at these apartments again and would not recommend them to anyone.
Travel operator: budget travel
The place itself is clean enough, but the big wheelie bins on the road that you have to use absolutely stinks. The streets are filthy.
The food in the metropolis bar is good and reasonable.
Stay clear of the bakery just out side the complex as you never get the right change. The happens too often to be a coincidence the same happens across the road at the rugby tavern where the service is dreadful.
Travel operator: budget Travel
Anyone going needs to bring a kettle and toaster as these are not provided. Rooms have a fridge freezer and mirco wave, two ring cooker and iron.
The kids did not like the kids club as its in a very small room.
Dont use new cloths on kids as they use poster paint which do not come out.
Travel operator: budget
The centre of Salou is 5 minutes away in a taxi or bus for a small fare. The apartments were lovely inside. The only thing which is different from any other apartments i have stayed in, is that you have to change your own sheets and take your own rubbish out.
Clean towels are left weekly and when you leave you have to leave the apartment clean and have your rubbish taken out before you get your deposit back. All in all had a brilliant holiday, apartments were great and i would highly recommend them.
Travel operator: Tnompson
Good supermarket immediately across from the apartments with plenty of variety. Local bars serve food - Rugby Tavern (below the apartments) provides a carryout service as well as eat in. Gaelic games shown in a couple of bar, all within 100m of the apartments.
The pool at the apartments is large but there was much "horsing around" by some of the older teenagers and this caused annoyance to many of the guests with younger children. The lifeguard did little to stop the messing. The area around the pool was very slippy when wet; quite dangerous actually.
Overall the apartments were ok. The location was superb, the weather was fine and the food and drink was much cheaper than at home. Recommended for families.
Travel operator: Budget
Travel operator: Bugdet Travel
Entertainment every night, great fun for kids, family etc!
Definatly a brilliant place to go for a holiday!
Travel operator: Budget Travel
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