34 Reviews
Traveller Rating
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Excellent1
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Very Good12
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Good9
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Average10
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 4 months ago
I am not sure where to start with this review. The accommodation was so unsuitable for a family holiday.
The noise level was unbelievable. One of the night clubs sent out a brass band every hour at night to encourage drunks in.
Hygiene standards were very low.
The staff were under pressure but could do very little to help. People did abuse the receptionist staff when clearly they had no control over cleaning staff as it seemed contracted in.
One positive note the pool side entertainment was excellent and the young woman did everything she could for the children.
I would never return here. Ever.
The noise level was unbelievable. One of the night clubs sent out a brass band every hour at night to encourage drunks in.
Hygiene standards were very low.
The staff were under pressure but could do very little to help. People did abuse the receptionist staff when clearly they had no control over cleaning staff as it seemed contracted in.
One positive note the pool side entertainment was excellent and the young woman did everything she could for the children.
I would never return here. Ever.
Travel operator: Budget Travel
20 years 6 months ago
Me and my friend chose to go to Salou about 2 weeks before we booked the place. We were abit disappointed with the staff when we first arrived. We got there at about 10.30am and we were told the room we were staying in wouldnt be ready until about 5pm. We werent very happy as it was very hot and we werent allowed to get changed and showered.
We eventually got into the room about 2 hours later, and we were happy with it, it was clean and tidy and quite spacious. We had a pool view and we spent many hours on the balcony with drinks and talking or reading books. it was very stress free. The hotel staff were friendly after our first day, the bar staff downstaris were very pleasant always making sure we were happy and talking to us with a smile.
Every night there was a karaoke night or quiz night set up by the staff for the children and families, which went on til about midnight, i imagine that would be quite loud if I didnt have a pool view as we were at the back of the apartments.
The hotel was a five minute walk from a gorgeous beach and the shops were closer. The resturants were nice and the people seemed very friendly. i would definately visit the hotel again, we are thinking of going next year and take more friends with us!!!
We eventually got into the room about 2 hours later, and we were happy with it, it was clean and tidy and quite spacious. We had a pool view and we spent many hours on the balcony with drinks and talking or reading books. it was very stress free. The hotel staff were friendly after our first day, the bar staff downstaris were very pleasant always making sure we were happy and talking to us with a smile.
Every night there was a karaoke night or quiz night set up by the staff for the children and families, which went on til about midnight, i imagine that would be quite loud if I didnt have a pool view as we were at the back of the apartments.
The hotel was a five minute walk from a gorgeous beach and the shops were closer. The resturants were nice and the people seemed very friendly. i would definately visit the hotel again, we are thinking of going next year and take more friends with us!!!
Travel operator: Thomas Cook
Recommended
21 years 3 months ago
the hotel is situated on a very busy main road, our apartment looked out onto 24hr traffic and pub crawlers 24hrs, some apartments overlooked the small pool which wasn't very clean, not enough sun loungers for everyone and a dangerous step on the terraced area.
the apartment was not very clean,kitchen area sink was loose, oven filthy(needless to say we didn't cook!),
bathroom could have been cleaner, after some complaining by ourselves and other guests cleaning was done a little better and towel and linen changes more often, air conditiong was virtually non existant.
would not go back to these apartments, however some nice parts of salou.
the apartment was not very clean,kitchen area sink was loose, oven filthy(needless to say we didn't cook!),
bathroom could have been cleaner, after some complaining by ourselves and other guests cleaning was done a little better and towel and linen changes more often, air conditiong was virtually non existant.
would not go back to these apartments, however some nice parts of salou.
Travel operator: direct holidays
21 years 3 months ago
The Hotel was filthy!!! Dont be fooled by its posh exterior, Staff were rude and unhelpful, Pool was closed both days we had to stay there. We asked for our rooms to be cleaned properly, and after a team of 4 cleaners spent two hours cleaning the apartment it was still uninhabitable, they painted the walls rather than clean them!. Tile in apartment were smashed and sharp to the touch shoes had to be worn at all times in the apartment, and the balcony was only held on with a piece of twisted wire, all in all the worst hotel we have ever stayed in save your money and dont go there!!
Travel operator: Panorama
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