22 Reviews
Traveller Rating
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Excellent0
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Very Good6
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Good10
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Average2
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 6 months ago
Hotel rooms were very clean,large and airy. Quite a bit out the road but public transport always nearby. The hotel reps were ok. The best, friendliest member of staff was Fiona Ball. She made us feel welcome and was easy to talk to. Felt a bit awkward by the way the entertainment staff acted towards us, not sure why, one in particular more than the other. Entertainment lacking in something, but kids seemed to enjoy it!!! Language barrier with bar staff a bit strained.
Travel operator: Thomas Cook
Recommended
20 years 7 months ago
We went for a week, the apartment was spotless, the pool was brilliant, weather was great and though it was busy you could still get a sun lounger. Kids loved the pool - thank god - as the kids clubs for them was dire. We have 3 children, 5, 8 and 10, there was meant to be 2 children's clubs - 1 for the younger and 1 for the older kids, but instead it was just 1 club for all, and I don't think anyone went to it. The rep was useless, whenever you saw her she was on the machines in the bar area, she never came to see us anytime during the holiday to check everything was ok. We had to seek her out on the last day to find out about the time to depart the next day. No advice was given about where the restaurants/bars were in the area. The apartmentsare a litle isolated and it is abit of a walk into the old town, especially in the heat. Though I would go back to the apartments I wouldn't book them through a travel agent as the services received from them were zilch.
Travel operator: Thomas cook
Recommended
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