24 Reviews
Traveller Rating
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Excellent1
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Very Good6
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Good7
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Average8
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 3 months ago
The reception area was clean the room was ok but could do with updating pool area could do with a good cleaning .
The restaraunt was tidy but the food was very poor. We went out to eat more which was not ideal as we paid for all inclusive.
We found the bar staff rude. The bar at the front of the hotel was for non inclusive then you went through a glass partition were you could get a drink. We felt like we were being put to one side until they finished dealing with cash customers.
The cleaning staff were ok. Entertainment was not so good.
The restaraunt was tidy but the food was very poor. We went out to eat more which was not ideal as we paid for all inclusive.
We found the bar staff rude. The bar at the front of the hotel was for non inclusive then you went through a glass partition were you could get a drink. We felt like we were being put to one side until they finished dealing with cash customers.
The cleaning staff were ok. Entertainment was not so good.
Travel operator: media travel
19 years 3 months ago
The hotel was clean through out our stay and the maids were very friendly and efficient.
We did not go into the pool as we did not spend a lot of time in the hotel.
We never ate any food from the hotel simply because we wanted to eat out. We had heard bad things about the food but honestly can't comment on it. We didn't pay very much for the holiday so wasn't very bothered about getting our money's worth out of the food, although we did drink a lot from the all inclusive bar so we more than made up for not eating.
The bar staff did appear rude at first but they soon became approachable and friendly and made us a range of cocktails to try. Only problem had with the hotel/bar was that the bar closes dead on 12am and the staff are very strict on this.
There was only one member of staff who was not very friendly and that was a lady on reception.
Could not fault the location of the hotel as it was perfect. The hotel is close to a lovely beach which is clean and has bars and watersports on it. There are plenty of bars, restruants and shops in the area (within walking distance).
If you want to venture out to Salou town, Cambrils, etc there is a bus stop with buses stopping there throughout the day outside the hotel.
Didn't really see any of the entertainment in the hotel- we could hear it but simply didn't want to see it, as I said we did not spend that much time in the hotel. Too much to do!
As I said before we did not spend very much on the holiday so did not expect too much from the hotel, it was a lot better than we expected and we had a brilliant holiday, would definitley recommend to anyone.
We did not go into the pool as we did not spend a lot of time in the hotel.
We never ate any food from the hotel simply because we wanted to eat out. We had heard bad things about the food but honestly can't comment on it. We didn't pay very much for the holiday so wasn't very bothered about getting our money's worth out of the food, although we did drink a lot from the all inclusive bar so we more than made up for not eating.
The bar staff did appear rude at first but they soon became approachable and friendly and made us a range of cocktails to try. Only problem had with the hotel/bar was that the bar closes dead on 12am and the staff are very strict on this.
There was only one member of staff who was not very friendly and that was a lady on reception.
Could not fault the location of the hotel as it was perfect. The hotel is close to a lovely beach which is clean and has bars and watersports on it. There are plenty of bars, restruants and shops in the area (within walking distance).
If you want to venture out to Salou town, Cambrils, etc there is a bus stop with buses stopping there throughout the day outside the hotel.
Didn't really see any of the entertainment in the hotel- we could hear it but simply didn't want to see it, as I said we did not spend that much time in the hotel. Too much to do!
As I said before we did not spend very much on the holiday so did not expect too much from the hotel, it was a lot better than we expected and we had a brilliant holiday, would definitley recommend to anyone.
Travel operator: ?
Recommended
19 years 3 months ago
The hotel was clean enough but the food was disgusting, my two boys lived off horrible chicken nuggets and ham and cheese toasties all week. Spanish holiday makers were very rude and always pushing in.
There was one hour mini disco for the kids,no entertainment for kids 10 plus, it was boring.
The excursions were brill, and Port Adventura is fantastic.
There was one hour mini disco for the kids,no entertainment for kids 10 plus, it was boring.
The excursions were brill, and Port Adventura is fantastic.
Travel operator: first choice
19 years 4 months ago
The all inclusive food, very bland snacks between meals. You had to wait an hour at bar with drinkers where as we have been to all inclusives before and they are always in the dining room.
Cleanliness around swimming pool was none exsistent plastic cups and discarded food everywere. Hotel location not bad but up hills not good for people with walking difficulies. Hotel staff ok but not great.
Entertainment non exsistent. On the whole we will not be visiting this hotel again as we would not recommend it to other families.
Cleanliness around swimming pool was none exsistent plastic cups and discarded food everywere. Hotel location not bad but up hills not good for people with walking difficulies. Hotel staff ok but not great.
Entertainment non exsistent. On the whole we will not be visiting this hotel again as we would not recommend it to other families.
Travel operator: DIY
19 years 7 months ago
We booked this from the Cosmos brochure in 2004, it promised evening entertainment and gala dinners etc.
The truth was we had no entertainment whatsoever the area by the pool was rarely cleaned. The food was atrocious. All because they had filled the hotel with Spanish pensioners who were on their government paid for holiday. Because of this the hotel only supplied the basics.
We were told by one waiter that we were on the peasants all inclusive and that the menu and entertainment would be radically different when the pensioners went home!!
Our view is we paid all inclusive but got nothing for our money, we ate out for every meal and even went to other bars at night because the hotel was so bad. We both and other people at the hotel got ill off the food.
Holiday from hell!!!
The truth was we had no entertainment whatsoever the area by the pool was rarely cleaned. The food was atrocious. All because they had filled the hotel with Spanish pensioners who were on their government paid for holiday. Because of this the hotel only supplied the basics.
We were told by one waiter that we were on the peasants all inclusive and that the menu and entertainment would be radically different when the pensioners went home!!
Our view is we paid all inclusive but got nothing for our money, we ate out for every meal and even went to other bars at night because the hotel was so bad. We both and other people at the hotel got ill off the food.
Holiday from hell!!!
Travel operator: Cosmos
19 years 7 months ago
Over all the hotel was kept nice and clean with maid service every day. The pool wasn't very clean and the sun terraces were not hosed down at all while we were there and looked dirty.
The water was freezing cold as the pool was not heated. The indoor pool was cleaner but colder as this was not heated either. The hotel food in my opinion was good, which I was surprised about after reading other peoples comments. There was a good variety and lots of it.
The hotel location was good as it was only 5 minutes walk to all the night life, but not close enough for the noise to disturb you. The staff were brilliant, always ready to help and always smiling. Their English was limited, but good enough.
The one drawback is there is no evening entertainment. Throughout our stay they had one night where they played music but it was all Spanish, the British people were not involved. I wouldn't take my children there as I know they would be bored.
We had one disaster while we were there. There was a very bad thunderstorm one evening and the rain somehow got into the air conditioning system which resulted in half of the first floor being flooded out. We were all evacuated and had to be moved to different rooms but the hotel staff acted quickly and were all very helpful and kind. No one was to blame for this, it was just one of those things.
In all, it was a nice holiday and would consider going back to that hotel again.
The water was freezing cold as the pool was not heated. The indoor pool was cleaner but colder as this was not heated either. The hotel food in my opinion was good, which I was surprised about after reading other peoples comments. There was a good variety and lots of it.
The hotel location was good as it was only 5 minutes walk to all the night life, but not close enough for the noise to disturb you. The staff were brilliant, always ready to help and always smiling. Their English was limited, but good enough.
The one drawback is there is no evening entertainment. Throughout our stay they had one night where they played music but it was all Spanish, the British people were not involved. I wouldn't take my children there as I know they would be bored.
We had one disaster while we were there. There was a very bad thunderstorm one evening and the rain somehow got into the air conditioning system which resulted in half of the first floor being flooded out. We were all evacuated and had to be moved to different rooms but the hotel staff acted quickly and were all very helpful and kind. No one was to blame for this, it was just one of those things.
In all, it was a nice holiday and would consider going back to that hotel again.
Travel operator: Holiday Travel Store UK Ltd
Recommended
20 years 3 months ago
We have just returned this morning from a night flight from Salou after a weeks holiday at the Venecia Park.
We chose to go on this one week holiday and booked it 1 week before we went on an allocation on arrival basis. So we had no expectations really.
On arrival to the hotel we were greeted by a lovely Irish bloke who seemed very friendly even at 4am! The lobby was warm and friendly and the other receptionists spoke very good English.
The room was basic and clean and although there was a strange thing of turning the TV off with the lights, everything was fine and we had a great view of the pool and could watch the nightly entertainment without leaving our room.
The entertainment was very basic on some nights but others were fab, all sorts of dancers Brazilian, Kiwi etc. And the Flamenco dancers were exceptionally good and they even turned out to be the everyday waitresses in the dining room too!
The food in the hotel was adequate enough for me and my other half as we aren
We chose to go on this one week holiday and booked it 1 week before we went on an allocation on arrival basis. So we had no expectations really.
On arrival to the hotel we were greeted by a lovely Irish bloke who seemed very friendly even at 4am! The lobby was warm and friendly and the other receptionists spoke very good English.
The room was basic and clean and although there was a strange thing of turning the TV off with the lights, everything was fine and we had a great view of the pool and could watch the nightly entertainment without leaving our room.
The entertainment was very basic on some nights but others were fab, all sorts of dancers Brazilian, Kiwi etc. And the Flamenco dancers were exceptionally good and they even turned out to be the everyday waitresses in the dining room too!
The food in the hotel was adequate enough for me and my other half as we aren
Travel operator: Cosmos
Recommended
20 years 5 months ago
i liked the hotel very much !!!
i liked the people that working there very very much !! the people in the bar are very friendly and nice to .... but the animation boy was the top !! he was really cool !! he brought everybody laughing ... if you are 1 or 30 ... he could make everybody laughing !!! i liked him!!!! the rooms are also very good and the dinner also
i liked the people that working there very very much !! the people in the bar are very friendly and nice to .... but the animation boy was the top !! he was really cool !! he brought everybody laughing ... if you are 1 or 30 ... he could make everybody laughing !!! i liked him!!!! the rooms are also very good and the dinner also
Travel operator: thomas cook
Recommended
20 years 5 months ago
Hello, me and my family stayed in the Venecia Park hotel and our stay was very very good, the hotel was very clean and very well looked after. Although the food was ok, it was repeated quite a lot. The entertainment was average but the entertainment guy was an absolute scream, we loved him to bits and was sad to say goodbye to him, he made everyone laugh and was always there everyday by the pool making people join in with the pool games and making everyone feel welcome, he was great with the kids, they loved him. I would defantley go back there again.The bar staff was very friendly and would try there absolute best to help you, the only downfall was not many of them understood much english, and there wasnt enough bar staff at one particular time, other than that we had a great stay in the hotel.
Travel operator: Sunstar
Recommended
20 years 6 months ago
Cleanliness was absolutely brilliant,the cleaners were very friendly and bed linen and towels was changed daily.Hotel food was rubbish,food was very repetitive and had leftovers from the previous day.Bar food was ok,put it this way you could live on it.Hotel staff were lovely,very friendly,were very sad to leave them,got very close to them.Clevert the entertainment manager is a absolutely bonkers,very funny,love him to bits.Everything was brill,apart from the food.would go back again.
Travel operator: Airtours
Recommended
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