2 Reviews
Traveller Rating
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Excellent1
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Very Good0
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Good1
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 5 months ago
We stayed in 3 large comfortable rooms with fantastic air conditioning and nice balconies.
We were all inclusive but the food was excelland remember we had kids and they found something to their taste every meal time.
The beach bar was a huge hit with delicious pizza and panninis everyday.
The staff were the most pleasant I have ever come across making sure that you were looked after to the highest standard.
The entertainment was also great! The kids were kept occuppied throughout the day and couldn't have been nicer.
We were all inclusive but the food was excelland remember we had kids and they found something to their taste every meal time.
The beach bar was a huge hit with delicious pizza and panninis everyday.
The staff were the most pleasant I have ever come across making sure that you were looked after to the highest standard.
The entertainment was also great! The kids were kept occuppied throughout the day and couldn't have been nicer.
Travel operator: Nouvlair
Recommended
17 years 1 month ago
We travelled with Just Sunshine on a late booking to this hotel. We flew into Monastir where we were put on a minibus with 3 other English couples but wih no rep and taken to the hotel, between 2 and 3 hours travel which was OK. On arrival at the hotel we were impressed, the reception area was immense with a distinct Tunisian feel to it. We were greeted, booked in, our cases taken by porters and directed to our room, all within a very few minutes. Our cases arrived at the room just a few minutes behind us. The room was huge. A corridor from the door led past the bathroom and wardrobes into the main bedroom where there was a King size bed, bouble setee, table, chairs, tv etc. A large furnished balcony looked over the carpark and road outside then forests and the distant city of Tunis. Although not a fantastic sea view who sits on the balcony all day anyway? It suited us. Unfortunately there was no welcome pack from either Just Sunshine or the Hotel management so arriving very early in the morning we had no idea when or where breakfast or any other meals or facilities would be available. This problem was to dog us for the whole of our stay.
Once we found where meals were to be taken (Main and Pizzeria restaurants open but Al la Carte closed,also Pizzeria not included in All Inclusive) we settled in. The food was very good with a superb range of mostly Tunisian style dishes. At every meal there were chefs preparing fresh dishes like eggs and ommlettes for breakfast or Brik and Fatimas fingers for Lunch or Dinner. Fresh fruit was available at every meal as well as drinks. Meat, Vegetables, Fish,Salads, there was always something for even the most fussy of diners. Unusually bottles of mineral water were available at all times for All Inclusive guests._One strange thing was that the British All Inclusive guests had armbands to wear but no-one else seemed to have them, they had a small card which reserved there table for them. We soon learned to ignore the cards, move them and grab a table, otherwise we would have had to eat standing. The waiters though were great, always a smile, good service and as they got to know you your drinks would arrive as soon as you sat down. No tips expected either.
The hotel is located i bit out of the way if you like to go for a stroll in the evening. A 30 minute 10 Dinar taxi ride will take you into Tunis. Or for the shopaholic there is a Lidl Hypermarket and shops about a 15 minute taxi ride away. The beach was horrible, small, dirty and nothing on it really apart from a few sunbeds. The sea was gently shelving and promised good swimming etc but there were no water sports. In fact we were told that we couldn't use the hotels canoes and pedaloes in the sea but could put themm into the pool. We declined to upset anyone else using the pool by doing this. There were a few beach sellers and people offering canel and horse rides on the beach but none of the animals looked to be in good condition and the saddles were even worse being just lumps of foaf tied on with string. Some of the Brits with us went Quad biking and one of them not only had never had a license but had never driven a car, bike or quad before. He drove along the main road and hit a tree before they put him on the back as a passenger.
In general the staff were very good, always greeting with a smile and trying to please. It must be remembered that Arabic and French are almost the only languages spoken here so you really must try to learn a bit. even La (No) and Shukran (thankyou) go a long way. Try plenty of smiles, a bit of hand signals, a bit of Arabic, a bit of French, you'll get on OK. One word of warning. As All Inclusive Brits you have to sign for your drinks. OK, it helps with stock control. Now the odd bit. Order a Coke, you'll get a Coke (not DietCoke though, that's not included in the all inclusive ????. But your bar bill although it will add up to 0.00 will read something like....1 Coke, 2 Pressions(Beers), 1 Brandy, and 1 Coffee. Nice little scam for thre barman, but will the hotel management look at this as heavy drinking Bits and put up the prices for future holidaymakers ?.
Entertainment. What entertainment is that then ?. The advert said daytime and evening entertainment program. The was water aerobics a couple of mornings, archery a couple of times, darts the same, but these appeared to be available to the under 30's only. The evening entertainment was even worse. There was a board promising the world. Well it promised a Tunisian evening, Quizes, Bingo etc. None of it happened. We did get a big screen set up showing an old Madonna video but that was about all. Luckily we had travelled with 3 other British couples, one couple about the same age as ourselves and the other 2 couples a bit younger. We tended to stay together quite a bit, particularly if things went a bit wrong when we sent Dianne and Gay in to sort the locals out. They didn't know what hit them and we always got what we wanted.
Would we go back to this hotel. Probably not, but this is not really the Hotel's fault. We feel that there was a severe lack of communication between the Travel agent, Just Sunshine, and the Hotel. The rep, when he eventually arrived didn't know anything, nor did he know what we should have been getting for out money. We have travelled independantly before and might have well done so this time. All Inclusive ? We don't thik so, more like Full Board plus drinks.
Once we found where meals were to be taken (Main and Pizzeria restaurants open but Al la Carte closed,also Pizzeria not included in All Inclusive) we settled in. The food was very good with a superb range of mostly Tunisian style dishes. At every meal there were chefs preparing fresh dishes like eggs and ommlettes for breakfast or Brik and Fatimas fingers for Lunch or Dinner. Fresh fruit was available at every meal as well as drinks. Meat, Vegetables, Fish,Salads, there was always something for even the most fussy of diners. Unusually bottles of mineral water were available at all times for All Inclusive guests._One strange thing was that the British All Inclusive guests had armbands to wear but no-one else seemed to have them, they had a small card which reserved there table for them. We soon learned to ignore the cards, move them and grab a table, otherwise we would have had to eat standing. The waiters though were great, always a smile, good service and as they got to know you your drinks would arrive as soon as you sat down. No tips expected either.
The hotel is located i bit out of the way if you like to go for a stroll in the evening. A 30 minute 10 Dinar taxi ride will take you into Tunis. Or for the shopaholic there is a Lidl Hypermarket and shops about a 15 minute taxi ride away. The beach was horrible, small, dirty and nothing on it really apart from a few sunbeds. The sea was gently shelving and promised good swimming etc but there were no water sports. In fact we were told that we couldn't use the hotels canoes and pedaloes in the sea but could put themm into the pool. We declined to upset anyone else using the pool by doing this. There were a few beach sellers and people offering canel and horse rides on the beach but none of the animals looked to be in good condition and the saddles were even worse being just lumps of foaf tied on with string. Some of the Brits with us went Quad biking and one of them not only had never had a license but had never driven a car, bike or quad before. He drove along the main road and hit a tree before they put him on the back as a passenger.
In general the staff were very good, always greeting with a smile and trying to please. It must be remembered that Arabic and French are almost the only languages spoken here so you really must try to learn a bit. even La (No) and Shukran (thankyou) go a long way. Try plenty of smiles, a bit of hand signals, a bit of Arabic, a bit of French, you'll get on OK. One word of warning. As All Inclusive Brits you have to sign for your drinks. OK, it helps with stock control. Now the odd bit. Order a Coke, you'll get a Coke (not DietCoke though, that's not included in the all inclusive ????. But your bar bill although it will add up to 0.00 will read something like....1 Coke, 2 Pressions(Beers), 1 Brandy, and 1 Coffee. Nice little scam for thre barman, but will the hotel management look at this as heavy drinking Bits and put up the prices for future holidaymakers ?.
Entertainment. What entertainment is that then ?. The advert said daytime and evening entertainment program. The was water aerobics a couple of mornings, archery a couple of times, darts the same, but these appeared to be available to the under 30's only. The evening entertainment was even worse. There was a board promising the world. Well it promised a Tunisian evening, Quizes, Bingo etc. None of it happened. We did get a big screen set up showing an old Madonna video but that was about all. Luckily we had travelled with 3 other British couples, one couple about the same age as ourselves and the other 2 couples a bit younger. We tended to stay together quite a bit, particularly if things went a bit wrong when we sent Dianne and Gay in to sort the locals out. They didn't know what hit them and we always got what we wanted.
Would we go back to this hotel. Probably not, but this is not really the Hotel's fault. We feel that there was a severe lack of communication between the Travel agent, Just Sunshine, and the Hotel. The rep, when he eventually arrived didn't know anything, nor did he know what we should have been getting for out money. We have travelled independantly before and might have well done so this time. All Inclusive ? We don't thik so, more like Full Board plus drinks.
Travel operator: Just Sunshine
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