36 Reviews
Traveller Rating
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Excellent14
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Very Good17
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Good4
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food was nice just a bit repetitive near the end of our 2 week stay but then again food at home gets repetitive anyway. We booked the a la carte restaurants a few times and enjoyed the turkish and italian restaurants we never got round to trying the mexican but plenty of people we spoke to enjoyed it.
The location was quiet and situated next to other big hotels, you can get a taxi into Belek for 5euros and the town is nice and the people friendly with a market on a saturday.
The hotel has a lovely beach as well with plenty of sunbeds. If you want a particular area you need to be up by 8.30am to get a sunbed by one of the pools but there are more than 6 pools so you always found a spot if you decided to have a lie in.
The staff were all nice and friendly but we had some small incidents at the lobby bar where they only want to serve one or two drinks at a time but were quite willing to serve Russian guests as many as they wanted.
The entertainment was ok and we had a laugh watching some of the shows, some were a bit dire but on the whole the entertainment staff worked really hard to please and they were really good to stop and talk after the shows at the bars and music afterwards.
We would visit the hotel again in a larger group with friends and family, we met some other scottish and english families who made our holiday.
Travel operator: Thomas Cook
Have never stayed somewhere that is cleaned 24/7. Hotel, inside and out is spotless.
The food was really good as well, with lots of choice morning, lunch time and evening. The snack bar was a huge hit with pizza, burgers, chips, spagetti, flat bread and salad which you could take out to your sunbed. Coffee and cakes at 4pm was nice as well, and midnight snacks available from 11.30pm, but we were usually in bed by then.
The hotel is located right on the beach with lots of watersports which we tried because we won them on the bingo, but i dont think the prices were too bad if you were to pay for them.
The staff were amazing. I think we were the only nationality that said please and thank you cause you could see the surprise and smiles on their faces when you did this. Germans and russians are soooo rude, they just push in and expect to get served. You just have to shoulder them out the way or you will never get served. The bar staff seemed to work from early morning to late evening, every day but they always had a smile for you.
The animation team were amazing. So friendly and they gave 100% every night, although i have to say i have seen better night time entertainment, but their enthusiasm made up for it. Got most of their email addresses to keep in touch. Would go back to the hotel just for them alone, they were Fab.
We rarely go to the same place twice, but would consider another hotel in same place as they were all 5* right along the beach.
Travel operator: Thomas Cook
On arrival we received a note on the bed welcoming us back for the second time, which was a nice touch. The room was very modern and a good size for the 4 of us (my daughters aged 10 and 13).The fridge in the room was restocked daily and also the room was cleaned daily.
The food was to die for, mornings pancakes, omelettes, fresh breads etc.
In the afternoon you could us the restaurant for a full range of delious foods, we tended to us the restaurant which served chips, burgers, spaghetti and pizzas which you could take to your sunbed.
The chinese section in the restaurant at night was a big hit and also the midnight feast.
Around the pool during the day the animation team were excellent, not to pushy but very polite.
The water slides were a big hit for the kids and there dad (they want more than just a pool)
The hotel is situated on the beach with my favourite bar situated there.
The shows at night were very good and got people involved.
Met an old friend from 2 years ago Urcun who worked the henna tattoo stall and also met Beko who worked the pool tables and became a good friend who we will e-mail.
There were a lot more British people staying at the hotel than 2 years ago (25% of the guests) which was nice.
The temperature in October was perfect about 75 to 80.
Overall the hotel and holiday was excellent and the wife wants to book it again for next year.
Travel operator: thomas cook
Food was excellent, with a huge choice. A la carte restaurants excellent for a change, 5 to choose from, with only 2 of them incurring a service charge.
5 pools to choose from, all excellent with water slides in the big pools. Private beech also very clean, with plenty water sports (at extra cost).
Staff couldn't do enough to help. All spoke English, but were more than happy to help with a few words of Turkish.
Entertainment staff worked very hard. They could be a little over enthusiastic during the day if you wanted a quiet lie in the sun, but the grounds are so huge there was always a quite spot to be found. Entertainment at night could be a bit cheesy at times, but mostly enjoyable.
A large number of guests were from Russia, Ukraine, Germany and Belgium, with the British guests being the Thomas Cook guests. All in all a fantastic holiday. We will definitely return to the Atlantis.
Travel operator: Thomas Cook
We thoroughly enjoyed our stay, the food, staff and cleanliness of the hotel was brilliant. The staff were very friendly especially to the children.
We are thinking of using there new sister hotel next year
Travel operator: Thomas cook
The all inclusive was more like full board you had to pay for everything but your food and drinks. Water sports tennis etc and it was all very expensive. Bewhere if you use the wellness club on sight as they tell you a price give you the treatment and then say a much larger price that you have to pay. They also say you need other treatment and when you say no thank you they are quite insulting.
Our flight home ment we left the hotel at 3am and we had to check out at 11am the day before, all week i kept asking to book a late check out and was told to wait untill our last day and then it would be 75 euros untill 6pm and another 25 every hour after that. Every other hotel around charged between 15 and 25 pounds. I asked if we could just have the room from 7pm untill 2 am to shower and sleep and was told know they couldnt do that so I payed the asking price. My sister and her husband said they wouldn't and just sat down at the reception but after we went up to bed they asked for a room for a few hours sleep and were told it would cost them
Travel operator: thomas cook
We stayed at the Atlantis hotel in Belek We traveled out on 30.04.06 and stayed for two weeks. We have always traveled at this time of year because the temperature is still not too hot, low to high 80s. The hotels are not too busy and usually a lot of the outside entertainment starts from the first of May, but not at this hotel.
We could not fault the hotel it was very clean, the staff were really friendly and helpful. We have a disabled son who needs attending to occasionally so we paid too keep our room until 7pm. We were not being picked up from the hotel until 1am. They allowed us to keep our room until we left at no extra charge. The food was very good although sometimes not very hot. The restaurant staff were sometimes too efficient and would take your plate before you had finished your meal.
The animation crew were good during the day. Most of the activities were carried out around the main pool or the beach, so if you did not want to get involved you could sit around the bottom pool. However, we were not very impressed with the evening shows some of which involved guests of the hotel being pulled up onto the stage to provide entertainment for other guests. Some of the other shows we saw were mainly in German so we did not understand them. The only entertainment in the lobby bar was a pianist who played depressing tunes sometimes using the wrong notes in the wrong key. We felt that the hotel should have provided some music that guests could dance to and not sleep to.
Travel operator: Thomasd Cook
All I can say is what a let down in comparison. We got to the Atlantis on the 2nd May and were disappointed from the off.
Looking round the hotel we could see how much it had gone down hill. Both the inside and the grounds of the hotel weren't half as spectacular as they were the previous year (certainly wouldn't rate it a 5* it is now more like a 3+*)
There was a Proctor & Gamble conference on midway through our holiday which made getting meals and finding seating in the restaurant almost impossible. To top it all off, the entertainment which was so fantastic the previous year (and was the greatest reason we returned)was terrible to say the least and didn't actually start properly until the 15th May (1 day prior to our return to the UK)which Thomas Cook were aware of but don't put in the brochures.
There are no worries on the food front though,excellent as was the previous year.Be warned! The drinks here are not watered down as they are in most if not all of the all inclusive hotels (at least that we have stayed in).
Still a great deal of maintanance being carried out (painting and making of palm tree supports,this was mid afternoon when the main pool area was full),grinding of steel work on the outside stage also sanding the floor of the stage, to mention just a couple.
The hotel is not in a great area but it's only a short tractor ride from Belek, where there are a lot more shops than we expected.
All in all a great dissapointment and will not be returning to the Atlantis. I think I will put the responsibility with Thomas Cook rather than with the hotel itsef, for not being forthcoming with information.
If you are going to the Atlantis say a great big hello to a great mate of ours Umit (2005&2006), I'm sure you will have a great time, it was just too early in the season (which we should have been told by Thomas Cook).
Travel operator: thomas cook
The rooms were cleaned everyday which was really good, but the hotel was also very clean. The food as always was at it's best with lots to choose from, although there is no change each night because you just have so much to choose from.
We didn't mind about the location of the hotel because we didn't leave it all week, although belek isn't far away from the hotel so it's fine to get there if you want to. The staff were really nice especially to us girls, but they served our drinks efficiently and they were always there to take our plates away when we were finished.
The best thing about the hotel were the animation team because they came to talk to you all the time and made you feel welcome. The entertainment on a night by the animation team was excellent as it was funny and enjoyable.Thanks to Umit, Umut, Erdal and Edo who made our holiday the best in a long time.
We will be coming back to this hotel later this year again probably october as we enjoyed it so much.
Travel operator: Thomas Cook
Pools and sun beds were excellent.
Staff were friendly and helpful.
Main bar was lively though usually too crowded. Shahin behind the bar looked after us very well.
The food was the usual hotel selection but nevertheless very good.
The disco was fine for the younger guests, but there was a lack of music (or dancing)earlier in the evening. Entertainment was the usual nonsense, but it is difficult to please a varied audience of English, German, Russian adults and children.
We would go there again, no problem.
Travel operator: Thomas Cook
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