We booked this hotel with vision holidays.Never again will we book with this company again more on this later.We arrived at the Hotel around about 11pm and were greeted at the front of the hotel by one of the porters who took our luggage to the reception desk.

This is where the fun began all the reception staff had gone home for the night and the only person left was a young lad who we think was part of the security staff he could'nt speak english and insisted on trying to communicate to us in German, then Russian, then Dutch. Even when we showed him our passports that we were British he still persisted in speaking in German. It was like something out of Fawlty Towers.

Finally we checked in and the porter took us to our room or so we thought, Manuel at the reception had only given us the wrong pass key and we had spend the best part of five minutes trying to get into the room until an irate women answered the door, speaking you've guessed it German. The porter apologised, led us to the bar and went of back to reception to get the right key. It was around 12.30am before we got into our room.

The room was spotless, and a good size, plenty of space, aircon was a godsend as was the mini fridge. The bathroom was also very clean and the multi head shower was great especially in the morning.

The hotel restaurant is buffet style with plenty of choice but don't expect a full english in the morning as there is'nt any. You can have lunch at the restaurant great selection or the beachside restaurant were you can get burgers, pizza, and the like evening meals were a again buffet style but again plenty to choose from you could also have a la carte but we never bother with this as the meals were delicious in the main restaurant.

The hotel sits right on the beach which has plenty of sunbeds and shades and is nice and relaxing sitting down there jumping into the sea when it gets too warm. There are also plenty of beds around the huge swimming pool which has waterslides.

The hotel staff were pleasant enough but spoke very little english but great german can you see a pattern emerging, yes we were the only British couple there as the hotel is geared up more for the German market.

The entertainment was ok with the animation team playing games during the day and putting on musicals in the evening. which was a relieve really as there is nothing to do outside the complex because there are no bars or clubs on the main street and the shops are all selling there genuine fakes.

When it was time to leave we tried to arrange our transfer to the airport we had no rep and no rep visited us during our stay the hotel gave us a telephone number to ring and guess what they could'nt speak english so we didnt know if we were going to get picked up in time for the airport so on our last day we were hanging about the reception area just so we did'nt miss our transfer.

All in all it's a lovely hotel but we will definitly not visit this hotel again