2 Reviews
Traveller Rating
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Very Good1
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Good1
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Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
12 years 5 months ago
Puerto De La Cruz is a fantastic place for a holiday, there is so much going on. Restaurants of all types, you can have Authentic Spanish food, English food, German food, anything you want really.
My party consisted of myself, my wife and 6 year old daughter.
We arrived at the hotel to be greeted by very friendly staff, the lobby staff were all multi-lingual and probably originated from Germany and Russia (a lot of the guests were Russian and German, more on that later!)
The check in was very straightforward and we were given soft drinks to quench our thirsts whilst we waited.
Our luggage was passed to a porter and taken to our room; we were then given a guided tour of the hotel en-route to our room, very helpful and useful experience given the size of the place!
We stayed in the accommodation block near to the sports facilities, the rooms were adequate, not the best but ok. The balcony was tiny and as such we did not use it during the course of our stay.
On our 2nd day, we spoke to an English family by the pool who had also been allocated a room in our block, they complained as they had paid £6000 for two adults and a child; they were subsequently upgraded to a junior suite in the main complex, wish we had complained now (although we only paid £2800).
As mentioned previously, the guests were predominantly German with a few Russians thrown into the mix, Brits made up about 5% of the clientele, that was fine by me, although the Germans have no manners whatsoever and push into queues at every opportunity which made waiting for food, drinks and a go on the slides a little frustrating. Give as good as you get and you shouldn't have a problem.
The pools were great fun and catered for every need from the fun paddlers to the distance swimmers.
The bars were well stocked and the service very good.
Food was plentiful and varied, probably the best all inclusive I have stayed at from that perspective.
The entertainment was quite poor and typically focussed very much on the Germans although the compere addressed the audience in at least five languages!
We didn't utilise the kids club or the sports facilities as again it was very German, my daughter would have been the only English child there.
All in all, a nice hotel, probably wouldn't go again unless it was an absolute bargain.
My party consisted of myself, my wife and 6 year old daughter.
We arrived at the hotel to be greeted by very friendly staff, the lobby staff were all multi-lingual and probably originated from Germany and Russia (a lot of the guests were Russian and German, more on that later!)
The check in was very straightforward and we were given soft drinks to quench our thirsts whilst we waited.
Our luggage was passed to a porter and taken to our room; we were then given a guided tour of the hotel en-route to our room, very helpful and useful experience given the size of the place!
We stayed in the accommodation block near to the sports facilities, the rooms were adequate, not the best but ok. The balcony was tiny and as such we did not use it during the course of our stay.
On our 2nd day, we spoke to an English family by the pool who had also been allocated a room in our block, they complained as they had paid £6000 for two adults and a child; they were subsequently upgraded to a junior suite in the main complex, wish we had complained now (although we only paid £2800).
As mentioned previously, the guests were predominantly German with a few Russians thrown into the mix, Brits made up about 5% of the clientele, that was fine by me, although the Germans have no manners whatsoever and push into queues at every opportunity which made waiting for food, drinks and a go on the slides a little frustrating. Give as good as you get and you shouldn't have a problem.
The pools were great fun and catered for every need from the fun paddlers to the distance swimmers.
The bars were well stocked and the service very good.
Food was plentiful and varied, probably the best all inclusive I have stayed at from that perspective.
The entertainment was quite poor and typically focussed very much on the Germans although the compere addressed the audience in at least five languages!
We didn't utilise the kids club or the sports facilities as again it was very German, my daughter would have been the only English child there.
All in all, a nice hotel, probably wouldn't go again unless it was an absolute bargain.
19 years 5 months ago
We have stayed at Blue Waters twice. Once in the winter when many of the outdoor attractions were closed, and we returned the following summer to experience it again in full action! It is a fantastic resort and fun for all the family!
I personally preferred the hotel room (resort)that we visited in the winter, than the outdoor (club) rooms in the Summer, in terms of decor, but the club rooms were well located for all the action without being noisy.
Entertainment was of a very high standard, the pools were varied and glorious.
I loved the fact that different areas of the hotel had such individual atmospheres. I said to my husband that we could have a different holiday every day without leaving the resort!!
The food was generally of a high standard and staff were friendly. Our favourite finds were the a la carte restaurants (booking was unnecessarily awkward but worth it)the Turkish Barbecue was unforgettable and breakfast brought to a shade on the pier was very special.
One of our main criteria was the wealth of activities offered for children. The activities were super but the care staff and the children were predominantly German speaking which made it harder for our only son to join in. Still we were all spoilt for choice on this holiday! I'm sure anyone would enjoy it, but insist on getting a room/location to your own liking, it's worth it!
I personally preferred the hotel room (resort)that we visited in the winter, than the outdoor (club) rooms in the Summer, in terms of decor, but the club rooms were well located for all the action without being noisy.
Entertainment was of a very high standard, the pools were varied and glorious.
I loved the fact that different areas of the hotel had such individual atmospheres. I said to my husband that we could have a different holiday every day without leaving the resort!!
The food was generally of a high standard and staff were friendly. Our favourite finds were the a la carte restaurants (booking was unnecessarily awkward but worth it)the Turkish Barbecue was unforgettable and breakfast brought to a shade on the pier was very special.
One of our main criteria was the wealth of activities offered for children. The activities were super but the care staff and the children were predominantly German speaking which made it harder for our only son to join in. Still we were all spoilt for choice on this holiday! I'm sure anyone would enjoy it, but insist on getting a room/location to your own liking, it's worth it!
Travel operator: Oeger tours
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