25 Reviews
Traveller Rating
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Excellent1
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Very Good10
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Good4
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Average7
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We enjoyed the food very much. There was a wide variety of salad and cold meats, with a cake and dessert section that puts pounds on you by just looking at it. If there is any criticism of the food available it is that there is often little choice of main course, particularly meat.
The hotel is located in Colakli, which in reality doesn't offer the tourist much, other than an abundance of leather, tee-shirt and bag shops, all stacked from floor to ceiling with counterfeit goods. But, don't let this put you off too much because Side is ten minutes away in a taxi (costing around 25 Lire), alternatively there is a Dolmus, which stops near the front of the hotel, costing a fraction of the taxi fare.
The hotel staff were very nice. All spoke to us pleasantly and offered a smile. The service at the bars and restaurant were quick and courteous. The entertainment was poor, but get yourself to the bar for a quiet drink or into Side for a meal and this doesn't matter.
We would visist this hotel again.
Travel operator: Thomson
The food was basic and whilst you could have all the salad and vegetables you wanted if you asked for more than a couple of cubed pieces of meat you were met with a look of disbelief off the chef and then they would sarcastically put loads on your plate,that you did not want.
The drinks were warm flat draught beer,coke etc and as for spirits it was Vodka,Gin,Brandy and raki,with warm white wine and red wine.Nothin else was on offer.Given it was a Luxury all inclusive ( allegedly) it was poor.And just after midnight even though the bar was open until 1.am the staff would come round and switch the air con and lights off.
Ice cream was served for 30 mins during afternoon,with the queues being horrendous.
Entertainment was so bad at night ( apart from 1 turkish night) that it was laughable,the animation team work hard but their talent does not match their effort.
All in all a very disappointing holiday,when you book a luxury minimum 4 star all inclusive holiday you expect a lot more than this.This hotel sets itself a 5 star rating with Thomson giving it a 4 star rating,i would give it no more than a 3 star and would definately say it was not luxurious.Very very disappointed
Travel operator: thomson
Travel operator: Thomsons
The cleanliness is by far not the best for Turkey normally very good the room maid never made the bed just folded cover and left it on the spare bed. The ash tray on 2 occations was washed ou,t rest of time just left. Verandah small never swept.
The food was ok if you like everything spicey or covered in chocolate sauce.
If you require clean pool towels you have to go to reception and beg them not told about this so presume they don't want you to change them.
Also mini fridge not bar has 1 litre water, coke, fizzy water, only refilled Monday and Thursday.
Entertainment is still very poor although they do try a bit.
The beach is great as is the bar down there no problems with staff they are fine.
Drinks very poor only beer vodka whiskey and gin available
Travel operator: thomsons
The rooms were cleaned everyday fresh towels with minibar stocked with a bottle of water and a bottle of pepsi, replaced monday and thursday. The size rooms are quite spacious.
The location is about 10mins taxi drive from the nearest town of Kumkoy and about 15min to Side.
The restaurant staff quite good but all I will say is much improvment is needed in other areas of the Hotel.
Entertainment was dire to say the least.
Would I visit this hotel again a big fat no. This Hotel could be a great Hotel but I think a lot of work in the staff department is needed to succeed.
Travel operator: Thomson
First day at hotel ..pool evacuated as too much chlorine in water ..complaints of bleached shorts, sore eyes and numerous body rashes.....we went to local chemist for various creams etc ..informed we were the 7th customer from the Can Garden.
Went to the beach next day,that's the place to go plenty to do and nice and clean...600m 10 min walk or use the mini-bus that runs regularly.
Tip ....if the pool looks like Turtle Soup go to the beach, if it is clear use the pool...all pools in Turkey should be cold this one sometimes isn't ! Realised that the pool was being drained by a couple of foot some evenings then topped up with clean water,filters can't be working properly.
Lights are turned off at midnight, lower bar is advertised as closing at 12.00 then you can buy drinks up to 1.00am ..you can't... it closes !
Ignore the note you will receive telling you that you can't put towels on sunbeds..set the alarm and start at 7.45 ish.
General Manager turned up to view his empire for 2 days ...ate in the restaurant, strange had he's own menu didn't try what we were all eating.
Drinks advertised are all locally produced, only really offer beer, vodka or gin......beer served in schooner glasses, no pints.
Moral amongst some of the staff is low, Duty Manager is not liked, walks round like " Captain Peacock "
Spoke to a couple of English speaking staff, the game plan is to encourage you to leave the hotel and drink up the road in the various bars, saving the hotel money.
If you are taking kids with you aged 13-17 beware, nothing for them to do in the evenings.
Underage drinking is rife round the tennis court and animations bar. When we were there a deputation of parents spoke to the management concerning the drinking.
Try the Al a Carte Restaurant not bad something different.
Reception Manager really nice bloke speaks good English a good "Face" for the Hotel..some of his colleagues see the guests as a hindrance.....
Dress code, advertised as "Long trousers for gents in the restaurant in the evening etc"........Don't bother, plenty of shorts, vests etc being worn..questioned the "greeter" at the door who told me "I can't stop them coming in " !....restaurant is all air conditioned.
In a nut shell this is a 4/5 star Hotel offering a 2 star service.
Rafting trip is a must, also do the waterfall and market trip... Don't bother with the Antalya shopping trip...
Pat the rep really good tries to help but not sure how much the hotel listens to her.
If the Hotel could buy the land behind the swimming pool and expand the activities on offer this would really help.
Don't we fooled by the low price of the holiday Thomson know what they are doing and this Hotel will never achieve premium pricing.
Travel operator: Thomson
The hotel rooms are very comfortable and the air conditioning was brilliant a welcome relief from the heat.
The food is good but there are not a lot of meat options. Could have done with a few roast meats or steaks on the menu.
Most of the staff were friendly but some were very rude.
The Pool is good and I loved the decking area above the pool bar. However the cleaning around the poll area could be improved.
The entertainment during the day at the pool is OK. Aqua aerobics and pool volleyball, darts etc but the eveing entertainment had a lot to be desired. We had young teenagers in our party who found it boring in the evening. The shows were all outdoors in the amphi theatre but there was not an adequate bar here and you had to queue for drinks. You then had to hope they had not run out of what you wanted.
The alcoholic spirits choice was very limited and it is only local products so they were not very strong.
Travel operator: Thompson
The hotel itself was lovely, we had a room for four, two single beds in one area divided by the bathroom, and a double bed in the next room. The maid came in every day and it was always clean with fresh towels.
The entertainment was dire, the worst I have ever seen. A few of the guests had a sing song in the bar area one evening and that was the best entertainment of the whole holiday!
Thetransport to the beach was very good, on a frequent basis, and there were facilities there for food and drink on the all inclusive basis. A word of caution - if you have any mobility difficulties there are a lot of steps to get down to the beach! All drinks/food/toilet facilities are at the beach bar - which is at the top of the steps!
The hotel is in a remote location and you need to get the dolmus or taxi to go anywhere else.
I definitely would not visit this hotel again. On the plus side we met some lovely people, but it would have been even better in a different location at a different hotel.
Travel operator: Thomson
Hotel complex spotless, staff excellent. The food we both found to be good with a wide variety of choice perhaps bacon and sausage at breakfast would be a bonus and ice cream at the poolside but these very minor points. We personally enjoyed the a la carte it was a nice change to be waiter served. I must admit we both are willing to try any food in any destination.
The hotel location of Colakli had a small number of shops,bars etc,more could be found at kumkoy a few minutes away or side or Manavgat 10/20 minutes away by dolmus.
The entertainment we saw was poor at night although the team worked hard during the daytime to try and satisfy all. The beach was reached by the hourly minibus there was a small restaurant there for meals and drinks.
We took our own towels and used the smaller hotel towels as headrests. Would suggest taking handsoap not a lot of lather with hotels.
The hotel had its own small shopping centre which had good prices and tookaway the continous harrasment you had in side with the shopkeepers. There was a hairdressers which had manicure and massage and pedicure which was excellent value according to the wife.
We both would love to return.
Travel operator: thomson
The resort is situated in a town called Colaki.
It has a large outside pool and indoor pool (which is cold water).
The hotel is very very clean.
The food is great. Of course, its not going to be to everyones taste, but overall there was good choice. In the afternoon there is cake served by the pool. There is a snack bar that serves burgers, chips, salad, fruit and sometimes hot donuts in the afternoons (usually Wed and Sundays). You can help yourself to drinks as well as being served at the bar. The coffee is great in the terrace bar and the hot chocolate if you feel like it.
Staff - the hotel is having some problems with staff. Whilst we were there the Entertainment team were sacked. Some of the waiters can be rude and lear at you. However, all the staff in the dining area at really really nice/friendly.
There are some shops on the resort:
The gold jewellers: def barter with them. The less interest you show the more they will drop the price. Everything is priced in
Travel operator: Thomson
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